1. Boot Factory Outlet

0

Nashville, TN

Cancel

Open app

Search

Boot Factory Outlet

4.1 (15 reviews)
PriceyShoe Stores
Closed • 11:00 am - 7:00 pm

Boot Factory Outlet Photos

You might also consider

Recommended Reviews - Boot Factory Outlet

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Boots made for walking
Robin C.

First night into Nashville and of course the crew wants to snag some new boots for the low. We head to the mall to see what we can find and meander into this dandy shop around 15 minutes til closing thinking we had plenty of time. Oh how wrong we were but how right it was for us to select the Boot Outlet. The selections are expansive but even more so the staff was so friendly! We ended up being there a little after close and felt terrible but everyone was so friendly, with the all star standout the manager (Marissa?) who helped us make our decisions and never rushed us. We walked out, arms full of boots, with big smiles on our faces from an awesome last minute experience.

Yas D.

I was just passing through the smell of real leather made me nauseous but it was fun to pose with the big boot.

Vanessa M.

I first went to the one off Broadway and the tan flag boots I fell IN LOVE with, but they didn't have my size. Today I came to their sister location in the mall and wow such a positive experience. I found the same exact boots, but same issue... not my size. The manager Patrick was absolutely incredible. He got the CEO on the phone and got them to ship a size 7 to me in CA. Thank you Patrick and Sam for all your help! #firstpairofboots

So many boots and buy 1 pair, get 2 free

See all

Photo of B. A. W.
3
120
57

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ric P.
841
702
13586

5 years ago

Helpful 9
Thanks 0
Love this 9
Oh no 0
Photo of Mr N.
0
13
7

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

5 years ago

Helpful 5
Thanks 0
Love this 5
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Jessica S.

Jessica S.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Stacey L.
2077
1185
3265

8 years ago

Helpful 2
Thanks 0
Love this 3
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

So many boots to choose from and amazing deals. We go to Nashville several times a year and we will be shopping here again!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Robbie B.
46
79
169

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Jessica S.

Jessica S.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Ric W.
16
96
375

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Jessica S.

Jessica S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bonnie B.
356
122
51

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Ask the Community - Boot Factory Outlet

Review Highlights - Boot Factory Outlet

“You cannot beat a 'buy one, get two free' dea”

Mentioned in 2 reviews

Read more highlights

You might also consider

Blush Boutique - Store front

Blush Boutique

4.2(52 reviews)
6.2 mi•The Gulch, Downtown
•$$
Free estimates
Locally owned & operated

Came in for a pair of shoes, left with everything but shoes. This store sells woman owned products…read moreand everything is so cute, hilarious and you must buy. They have a deal of 5 for $20 or $4.99 each. I am pretty sure I picked up 100 stickers and I had to walk away from so many. Then I continued to walk around the store and had to ensure I walked out without spending $300. The customer service rep was so nice! All three of them were.

Hit or miss with the quality and sizing here. The return policy is a huge inconvenience because…read moreit's easier to return something from a China right now as the store does not issue refunds just exchanges. If you're traveling through town, it's basically impossible to get your money back. I've been trying to find another piece to replace one item I bought that needed ho being way too short. I'm not one to wear things that show half of my butt. For the price point, I expected better quality items. I really like this store and would like to support local but I will not be coming back. The last dress I bought was so cute and transparent. I don't expect that from a dress that costs $80. They said use shape wear and it'll work but it made me look like I have rolls. When I tried to return this, the receipt was somehow lost so they would not take the dress back. Within 7 days, they were evidently unable to pull the purchase from my account. I keep running into issues with the sizing and selection of clothes so haven't been able to find anything that worked to return on previous purchase. The other top I bought for $60 has shrunk after one wash and no longer fits. So many items are way too cropped or transparent. I think the quality here has gone way down. I also purchased a denim skirt with shorts under thinking the shorts would help with the length of the skirt. Because of the return policy, I don't have the option to dispute the transaction from my credit card since I've had to use store credit.

Photos
Blush Boutique
Blush Boutique
Blush Boutique

See all

Lucchese

Lucchese

3.2(55 reviews)
6.2 mi•The Gulch, Downtown
•$$$$

I came from out of town and of course wanted a pair of…read moreboots! I worked with assistant manager Denise Ahern and she was amazing! I pulled two I wanted to try and she got multiple sizes so I could see which one fit better! I did get a pair of boots that I LOVE and the service was great and very welcoming. Highly recommend to people looking for high quality boots!!

Had a similar experience to most of the reviews here. Entered the store and received no greeting…read morenor any assistance. About 6 employees in the store, most of which were huddled together watching videos on their phone, gossiping, and ignoring everyone. Literally two other customers in the whole store. I came in to purchase boots for my wife but after 10 minutes of no help and seeming like I was a bother for wanting to purchase something I left empty handed. Boots are nice but definitely not nice enough to endure such poor customer service. I don't understand their business model as anyone who can afford to shop there expects a minimal level of customer service and will happily spend their money elsewhere. Instead you get a bunch of lazy and snobbish employees who couldn't themselves afford a pair of Lucchese boots yet treat customers beneath them. Based on the number of reviews RE the poor customer service, it seems like a deliberate top down strategy and a serious managerial problem. I would avoid this location at all costs.

Photos
Lucchese
Lucchese
Lucchese

See all

Boot Factory Outlet - shoes - Updated October 2026

Loading...
Loading...
Loading...