Great local boot shop. Very helpful! Rather support small independent establishments than ones on…read moreBroadway. Owner was very helpful on a Monday. Helped me buy my first pair of cowboys boots! Thanks from California!

The worst customer service in this city. They need some…read moremanners; insulting, rude & unacceptable this kind of behavior in any retail store, in any part of the world. An insult to society. Their loss, customers will run with their money and they will keep their products

I'm having buyer's remorse that I didn't go ahead and get that 4th pair at 33% of full price…read more This store has a wide selection and staff are helpful and friendly. We walked out with three pair of boots for the price of one (highest priced pair). Sales tax is 9.75%. Very happy with our purchase.

This would be my second trip to the Nashville Boot Factory Outlet. You cannot beat a 'buy one, get…read moretwo free' deal. These are quality boots, and you can find all styles, materials, and sizes. Now specific small or large sizes may be hard to find everything that you like but there is a lot of boots to choose from. After an hour and a half of shopping, feeling, and trying on about 15 different boots I had it narrowed down to seven pairs. It took another 30 mins to get down to four pair. One black Ostrich Leg; one medium-brown python, one chocolate Cayman belly, and one light brown Goat skin. The first three pair were $499 each so walked out with $1,497 in boots for just $499. The 4th pair was 40% off. YOU CANNOT BEAT THIS DEAL. Salespersons were friendly, helpful, and even called to the other store in downtown Nashville for sizes on boot styles they didn't have at this location. And the final reason the 'Boot Factory Outlet' is such a great deal is they will ship, directly to your home, for FREE! Thats right, Free. Saves you from packing all those new boots in the suitcase.

A solid option for cute and durable boots at varying price points and with very good sale options…read more I didn't pick any up myself but my husband grabbed a nice pair of basic brown boots and the staff was so great helping him pick out the right fit and get the right size based on how it would stretch and mold to his feet. I do like the variety they offer here tho. There are more traditional styles like the kind my husband bought, some with a bit more flair (lots of sparkles) and color, and some with a bit of whimsy and/or edge. In particular I was tempted by a pair of baby pink vinyl boots with large tulips along the sides and another pair of teal boots with Elvis style lightning bolts, both of which were on sale. Unfortunately they didn't have my perfect size and I was a little worried if they would stretch enough so I passed. But I'll definitely make a beeline here first for browsing during my next visit to Nashville!

We stopped in 5-6 boot stores before we found the exact boots that my daughter wanted. They have…read morehigh quality Ariat and other brand boots. They are located on Broadway and have multiple levels in the store including a 50% off sale area on the 3rd floor. Customer service was excellent and the salesman educated us on size and fit. They had a 30% sale for Labor Day weekend on most items which was a nice surprise. High quality for a great price. They have a great selection. The sales staff were very kind, helpful and attentive. We will be back the next time we are in town to buy boots.

I came to planet cowboy to find a belt, boots and a hat, and most importantly a personalized…read moreexperience. Liv and Josh gave me that and so much more. They were friendly and helpful but overall genuinely nice people. Josh went out of his way to help me find boots that would fit my small feet and exactly the style was searching for. Liv helped me pick the perfect color hat with accessories to go with it. I left with everything I came for thanks to these two beautiful people.

We enjoyed our experience of shopping, designing and buying a hat for my daughter for her 21st…read morebirthday gift. Planet Cowboy made the experience special. We didn't make an appointment however it was a Friday at lunch time. We were kindly greeted and given the time to look around and get ideas so the process of elimination could begin. Everyone was very patient, helpful and friendly. The customization process is unique and special. We will be back to buy another hat for my other daughter because the personalized experience was a 10 out of 10. The hats are high quality for the price. The customer service couldn't be better.

This is such a great place to shop for boots. This location is huge! I love the merchandise. No…read morereal assistance offered from employers. That was ok. I was able to browse and explore and that was fine. I love the way the store is set up. The boots are ororganized by size. You see one boot and behind it is the match. Boot Barn has so many colors and styles. They also have a bathroom, which is always appreciated. I love the charm of this store. They havesome great clothing and hats. They really have something for everyone.

Went in on a mission to find a pair of boots for a concert. Mission accomplished…read more The store smelt so fresh like clean leather. I mean the store was so clean you prob could eat off of the floors lol **(I do NOT recommend though)** My man, Sebastian, who is security here was able to answer ALL of my questions. I really didn't know what style I was looking for. He informed me on the various styles and the various toes (snip/square toes etc...) I've never been so intrigued by boots. He said if you want to be a "bad _____" then look at these. He pulled a beautiful pair of tall black boots off the shelf. I mean these things were beauts. I tried them on and felt like a stallion strutting through the store. He needs a raise based off this selection alone. I was sold on them. Thank you, Sebastian! Brett, assisted in ringing up my items. He was super sweet and very knowledgeable as well of boots and what's offered in their stores. He got me to sign up for the rewards program. Sign up for the emails, you'll get a 1 time offer of 15% off. The 15% off can be combined with their military, first responders, nurses etc.. discount. Easy to score a great pair of boots at an even better price with a discount. This was my first pair of real boots. Nothing wrong with the knockoffs, but everybody needs a real pair. I'll be back because there were a couple of others I need. Don't come to Nashville and not visit Boot Barn on 2nd Ave!

You guys- not only are the shoes/ boots gorgeous and well crafted - the drinks keep your husband…read morebusy while you shop AND the staff are next level friendly and helpful!! We have gone here several times when we visit Nashville - my husband bought me a pair of boots for my birthday and I am obsessed!! Last night we stopped by because they have scuffing at the toes- not only did the young man that helped us 5 months ago remember us and go out of his way to say hello, the girl that helped us last night was sitting on the floor hand polishing my boots!!! I can't recommend this place enough for gorgeous shoes and top notch service.

A one of a kind experience, especially for the shoe lovers out there. Walked in just to try on some…read moreboots and find my size. If you've seen this brand before you know they are expensive and to buy online is hard. We walked in to be surprised by a beautiful bar. Delicious drinks, $5 shots, live music, and of course a shopping experience of boots, hats, and bags. The bartender was not only beautiful but funny, hospitable, and just a wonderful person to spend time with. We spend an unexpected 3 hours here and all left shopping boots home. It was an amazing experience and awesome time! I would highly recommend it for your Nashville boot shopping experience!

DO NOT SHOP HERE...THEY PRACTICE PREDATORY PRICING!!!…read more I stopped into this store on April 12th while visiting Nashville. They had a few uniquely cute items in their window display that caught my eye. I picked up a trucker hat and was immediately told the hats were all 30% off, which sounded great. I looked at a few other items in the store and noticed they were ridiculously priced and noticed they were (as high as luxury designer clothing, which nothing in there was even close to). A t-shirt was $500 and a bomber jacket was $1500. Crazy right? I walked to the register to simply check out my trucker hat and asked the sales associate how much the hat was. She immediately said "$40" and that there would be a 30% discount off of that price. I said "ok, I'll buy it". As soon as I said that she grabs the hat from me and goes back to the shelf where I found it and acts as if she's looking for the tag. She then says "oh, the Cowboy Cool hat as are higher so this one is $60 and you'll receive a 30% discount off of that price. I was skeptical of that entire exchange and felt like she was lying, but I really liked the hat and was in a hurry to check out so I could get on the road back home. Once home, I decided to look online to see what the actual cost of the hat was and saw that it was on the Cowboy Cool website for only $25!!! The NERVE of this store taking advantage of tourists in such predatory fashion. I only wish I would've had time to read the reviews on this company as there have been SEVERAL customers who've reported this exact same experience. DO NOT PURCHASE FROM THIS COMPANY!!!

Betty Boots is my favorite boot, hat and clothing store in Nashville! They have the best boots! I…read morebought 2 pair of boots a hat and a purse and Stacey was so very helpful! Ask for Stacey when you shop there! It will be worth it!

I love this chic boutique! It has so any fabulous options for casual to dressy women's attire…read more Everything ai find from there always has a fun and funky vibe, yet so elegant and polished. Though the buyer tends toward neutrals, her selection is nowhere near bland. The eye she has for pieces that drape well and flatter a variety of silhouettes is admirable! Fore, I love hopping in from time to time just to see what's on offer, but I also know that it is a destination for a special event. For example, today I hopped in with an upcoming reunion on my mind. In and out in 30 minutes with several dresses, a top and a pair of earrings for about $400. And let's talk about those earrings! The accessories are incredible! Gorgeous jewelry, fun handbags and lovely sunglasses. Her shoes are a highlight! Beautiful boots, slides, sneaks and heels. No, these aren't discount prices. But they are high quality, gorgeous clothes and very reasonable prices. And they are unique! You're not going to see these pieces on everyone else at that party. You're not going to be dressed like every other mom at the pick-up line. You're not going to run into a woman dressed like you at the bar. You're going to look one of a kind, which is worth its weight in those gorgeous gold earrings you simply must buy to pair with the outfit!

This store is a MUST if you love shopping and you are in Nashville. Located in Green Hills. As soon…read moreas we pulled up I knew we would love it inside because the building was beautiful on the outside. Each girl working was so inviting and accommodating. Not only did they assist us in finding clothing and proper shoe sizes they made recommendations of other boutiques and restaurants in Nashville for us to try. The two main ladies assisting us were named Lindsay and Whitney. Both absolutely stunning and timelessly dressed. I found the perfect black dress and they offered to ship my item to my home address so I didn't have to lug it around all day or run the risk of not having enough room in my suitcase when we leave town. The shoe selection truly had something for everyone. They also have delightful jewelry unlike any pieces I've seen anywhere else. Any items purchased from here will make you the best dressed for any occasion!! Do yourself a favor and make time for this gem!