Rustler Hat Co. delivered next level hospitality and a truly genuine Nashville experience. I went…read morein completely unsure of what I wanted, but the stylists were incredible--they guided me through the whole process and created something I absolutely love. From the moment we walked in, we felt like part of their family. The atmosphere was welcoming, fun, and authentic, and having beer included with the purchase of a hat was the perfect touch. Definitely book an appointment ahead of time because it fills up fast--you do not want to miss out. Bottom line: this hat bar is a MUST DO in Nashville

This place is so cool. We were greeted and then we walked around having to actually ask how it…read moreworked. After we did, we were guided by two sales women which also made our hats. The selections were nice ranging from around $100-$1000. We both got the maroon hats to match and then picked out different trinkets for our hats. I put a peacock feather on mine with my name branded on it as well as my puppy's birthday in roman numerals. We had a beer while we sat and watched our hats being made. The experience was awesome and the people were too.

We came to Nashville for a weekend away and wanted to buy hats - a friend recommended hatWRKS and…read morethey were 100% correct. Fantastic service, honest feedback and a depth of knowledge not often stumbled upon. We were shopping with another couple and left with 4 hats. Two from the clearance table -- the staff didn't direct you only to the most expensive. It was a pleasure to shop here. Superb selection of not only hats but hat bands, ribbons, pins - etc. They adjusted my hat to fit better - it was a professional and pleasurable experience.

We were visiting our daughter In nashville and drove half an hour to come to the store and got…read morestuck in football traffic! Finally made it to the hat store with 10 minutes to spare after sitting in traffic in the heat for an hour. When we got there, the doors were locked and the lady came to the door and opened it and said "sorry! I work too hard. I'm ready to leave!" and wouldn't let us in. I told her we can't come back because we're going home after today . She would not let my husband look at hats five minutes... even though it was still 10 minutes until time for the store to close. Extremely poor customer service.

I came to planet cowboy to find a belt, boots and a hat, and most importantly a personalized…read moreexperience. Liv and Josh gave me that and so much more. They were friendly and helpful but overall genuinely nice people. Josh went out of his way to help me find boots that would fit my small feet and exactly the style was searching for. Liv helped me pick the perfect color hat with accessories to go with it. I left with everything I came for thanks to these two beautiful people.

We enjoyed our experience of shopping, designing and buying a hat for my daughter for her 21st…read morebirthday gift. Planet Cowboy made the experience special. We didn't make an appointment however it was a Friday at lunch time. We were kindly greeted and given the time to look around and get ideas so the process of elimination could begin. Everyone was very patient, helpful and friendly. The customization process is unique and special. We will be back to buy another hat for my other daughter because the personalized experience was a 10 out of 10. The hats are high quality for the price. The customer service couldn't be better.

High end Vintage thrift store located right next door to another vintage store. Very cute and…read moreorganized layout. They are pricey, but the quality of their items were top tier. They have a lot of Unique and stylish pieces. You have to sift through the clothing on the racks to find sizes as they aren't marked on the hangers or racks.

While visiting a relative in Nashville,We were excited to visit this vintage store with a local…read moreresident. As we approached the check out counter to inquire the price of a glass globe with matches in it, we over heard two employees chatting about how to price items. One, more "seasoned" sales person told the other that she just randomly makes up the price when it is not marked on an item and if customer is "stupid enough to accept the price" then that is what it is sold for. Both employees laughed it off. My sister had already purchased an item before we heard this exchange which she did not hear. Since then, Friday April 10, 2026, we have shared this information to discourage other "stupid" shoppers from giving this store any business. Shame on them for their LOW CLASS treatment of consumers. I will make sure and pass this on to the many new families we know that will be sending their children to Vanderbilt and Belmont this fall.

In Nashville, you see lots of people wearing cowboy hats. Pink ones especially. But how often do…read moreyou see truly unique, custom hats? We came across this company on some Instagram stories, and my wife was exited to make her very own hat. Located inside the L&L Market, we walked past it at first since we were looking for a storefront, but found the booth near the Thai restaurant. Two people were working and both of them were amazingly helpful, friendly, and skilled. You are well-served to have an appointment (which we did) because those take priority over walk-in. Plan on spending at least an hour. You start with picking the hat which will be the base of your creation. They can trim, shape, burn, etc the hat to match your wishes. You can add stitching, wraps, jewels, have them hand-carved burned designs, and more. There's so many options! These artists are endlessly patient and offer great suggestions. One of our design choices (an intricate burned design) needed more time, so we came back another day to pick it up when finished. The work was great. You'll spend a decent chunk here ($200-400 range depending on what you do), but for a custom piece of art that doesn't seem awful. If you're reading this review you're probably already interested, so just let me reassure you that it'll be a good experience!

I saw this company on instagram and had to make an appointment. I came to American Paint all the…read moreway from Los Angeles, Ca to create a hat for my dear friend.... Was super excited to see the creation. Met Eddie, he was the person who helped me design the most beautiful hat ever. He was extremely helpful super sweet, patient and helpful. He gave me so many ideas and choices and options, he is the go to. At the end the hat was absolutely stunning, will be sharing a pix of it in daylight since lighting at the shop is not too good, you wouldn't be able to appreciate the art. He packed it for me since I was traveling with it. I highly, highly recommend this business. Thank you Eddie for the gorgeous hat you created.

I was really disappointed with my experience at the Nashville collection the prices fell way too…read morehigh for what you're getting and the customer service was not what I expected the overall experience just didn't feel worth it the money there are plenty of other places in Nashville where you can find similar merchandise for a better value I personally wouldn't go back

Service was super nice. Was greeted by the workers and even made conversation with some of them…read more Sweatshirts are super good quality but over priced ($75 dollars after tax) but you can expect that in Nashville. Shirts were see through and should've been higher quality for the price. Otherwise the store was super clean and the staff were all welcoming!

My wife and I had a fantastic experience at Boot Country in Nashville, Tennessee! We noticed the…read morediscount sign out front and saw that the store was packed with people shopping, so we decided to stop in. We're so glad we did! As soon as we walked through the door, we were greeted by Adrian, and he was absolutely amazing. He was friendly, professional, and incredibly helpful. Adrian took the time to help us find the right sizes, colors, and styles, and thanks to his expertise, we ended up purchasing four pairs of cowboy boots! The entire experience was welcoming, relaxed, and enjoyable. We couldn't have been happier with the service we received. Honestly, without Adrian's help, we probably would have walked out empty-handed. He truly went above and beyond and represented Boot Country extremely well. If you're visiting Nashville, be sure to stop by Boot Country! You'll find a great selection, and with the right help, you'll be looking like a real country star when you leave. Thank you, Boot Country, and a huge thank-you to Adrian for making our experience such a great one!

Amazing deal! You can mix and match different sizes! The perfect spot if you're on a…read morebachelor/bachelorette trip! Super fun thing to do! I was here visiting my son on our bday weekend so I bought one and got two free for myself!

Loved coming here! They have a great selection, but you need assistance to get the top shirts on…read morethe rack. They had plenty of help and it was easy to ask someone to get something for me. They said the highest size was XL in women's shirts but I found some 2XL's and wanted a 2XL in a tank top because I like them loose. The kids found things they liked and overall it was a good experience. The staff was friendly and we spent some money here.

Cool stuff, wish they had some Tennessee specific items along with all of their Nashville items.read more

Great local boot shop. Very helpful! Rather support small independent establishments than ones on…read moreBroadway. Owner was very helpful on a Monday. Helped me buy my first pair of cowboys boots! Thanks from California!

The worst customer service in this city. They need some…read moremanners; insulting, rude & unacceptable this kind of behavior in any retail store, in any part of the world. An insult to society. Their loss, customers will run with their money and they will keep their products

What an amazing experience. The staff was so helpful and had such a good eye but everyone's hats…read morestill reflected who they were. Definitely a must do.

Highly recommend...with warnings. I was doing a girls weekend and we made reservations. The staff…read more10/10 in helping design and put together our hats. The vibe was casual and they have a full bar. This would be a great date night or group event. There are several good spots for photo ops if you're looking for that. The warning is: there are no indoor bathrooms. Only port a potties. I was surprised at that. But if you know before you go I guess you'll be fine.