Understaffed and awful. I did not think there was a CVS worse than the one in Farmington. I was…read morewrong. The vaccination area is not isolated from the general pharmacy traffic. People are on top of each other. Disorganized. No confidence in this place at all.

So I just want to give a little credit where credit is due to this CVS. A few months ago they were…read morevery understaffed and very slow and things just weren't the right way to the point where I almost changed my pharmacy and my go-to store. But I don't let things go that easy and I have to say I'm happy I stuck with it because Within the last few months this store has turned itself around and has become very reliable for example I had surgery the other day and within a few minutes my medication was ready also when my son was at the walk-in his medication was ready as soon as we were leaving the door of the walk-in. I was very impressed by the CVS Pharmacy. The store itself is very clean and has a lot of stuff stocked in it especially for last minute Christmas gift and sweets and for everything else we go to CVS for. The staff is very nice and friendly the lines are not as long as it used to be at all I especially like the self checkout option. So all in all I just wanted to give a shout out to the CVS for getting things back to normal.

If everything went my way today, I wouldn't have even visited this Walgreen's at all and this…read morereview wouldn't exist. However, because I decided not to drive to The Sushi Class for an event there (good thing I didn't because unlike some people, I do NOT want to risk a DUI), the bus I took out of New Britain was so late that I was late catching the bus to take me the rest of the way back to Southington and so I had to wait here in Plainville, so I decided to kill some time and try (and fail) to beat the heat. So into the Plainville Walgreen's I went. It wasn't bad so to say, but nothing about really stood out either. It served its purpose enough. I got what I needed and it wasn't any harm or foul done. I do hope to never come here again, but that is more towards Plainville and much less about this store specifically. Sorry Plainville, but I am learning that I hate waiting for a bus here. To really sum this Walgreen's up, if you've already been to a Walgreen's nearby, then it's really not any different here.

The store is consistently clean and well‑kept, and the staff is friendly they greet you warmly and…read moremake the experience feel easy and organized from start to finish. The aisles are tidy, everything is easy to find, and checkout is quick. A special shoutout to their clearance section. It's always worth checking out, and I've found great items for personal use at unbeatable prices. Definitely a must‑visit whenever I'm in the store.

Only deal with Lynne the Pharmacist. So as far as that goes she is amazing. The rest of the…read morepharmacy crew is mediocre at best and that's being generous. It's like it's a huge inconvenience for them to help you.

Lynn the pharmacist is wonderful. She brightened my day and is the sweetest soul ever. More people…read moreshould be like her because she made my day just by the way we interacted. Love her. Shes a queen.

Sana, the Pharmacy Tech, went above and beyond following through for a prescription. My dog has…read moreepilepsy, and it was very difficult to get a refill from The specialist - she persevered. This pharmacy is always VERY busy. Staff are professional and patient. Could use more staff esp during vaccines.

Very nice and clean store. Customer service was nice and efficient. There's plenty of parking…read more Store is organized.

Order to car option canceled. Had to go in and deal with the general crazy and stupidity.read more

I so appreciate the pharmacy tech transferring my prescription to make it more convenient for pick…read moreup. He also filled it in less time than time than anticipated. I was so grateful for the exceptional service.

I really appreciate your employee Heidekel! He went above and beyond to help me find the right…read morechargers to my iPhone for my home and car! Thanks again!

like that they have Ardor and other beverages front and center, protein chips that many CVS do not…read morecarry; quick stop instead of a grocery store; planning to switch pharmacy here to ease of location. Parking not great, usually crowded, not enough turn around space has two access and exit points which is always a plus when traffic is heavy.

Don't waste your time coming to this store. the dumbest people work here . issues every single time…read moreyou come here. constant pharmacy issues that they have no answers for. two different prescriptions with the same 3 letter code ............. go to pick up script . wrong one is ready . also the one that was needed was changed to a completely different prescription with zero notice . which after fighting with them the prescription was changed back........... with zero explanation as to why it was changed in the first place. also twice the price. EVERY SINGLE TIME there is an issue . i've had the same prescriptions which unfortunately go to cvs for ten years with zero changes . yet every single time i go there its wrong. they need help. UPDATE !!!!! my prescription was switched because they wanted to save the customers money . so they wanted to charge me twice as much for a 1 month supply instead of my 3 month supply. you cant make this up.

The systems are always down, the pharmacy itself is often closed, and on at least one occasion,…read morethey gave us the wrong meds in a wrongly labeled medication bottle for our son (thankfully, we caught it).

In all honesty, I judge most CVS stores by their seasonal displays, and this one was pretty good…read more There was a lot of selection and variety you may not be able to find in other stores, and even three weeks out they still have some Halloween clearance. The employees were very friendly, although it took them a while to call for back-up cashiers when some of the customers were taking longer then one reasonably should in a convenience store. The store was very clean, as was the parking lot. There are entrances/exits on both roads the store abuts, although one is a little hard to see being just beyond a white picket fence.