Yes the place is amazing, they've got new management in and they've cleaned the place up and they…read moreheld off all the old cars and boats and motorhomes. They added new security systems in and everything.

We've been customers here on and off for 10 years and rented several units/spaces, and have never…read morehad a problem. Something has seriously changed for the worst. I'm in paramedic school most of the week, for 10 hours at a time. On my way home I noticed 3 missed calls from Tarmac Storage with no voicemail. I get home around 8:30 pm, and I noticed 3 more missed calls from Tarmac. I return the phone call, and begin speaking with Elaine. Elaine proceeds to tell me that my trailer must be moved at once because they have a tenant who allegedly is unable to park his RV due to our trailer being beyond our space lines and inside his space. This is patently false because we always take the time to ensure we park within our space to avoid situations like this. I explain to Elaine how this phone call is highly unprofessional and irregular since it is well past business hours and asked why it couldn't wait until the morning. She declined to answer and again insisted that we move our trailer. I told her we would not be able to address the issue tonight or most likely wouldn't be able to tomorrow as we have other commitments in place. Elaine again insisted that we come out to move the trailer. My wife got on the line with her and told her everything I did. Elaine countered that we were wrong and that the trailer has been inside the neighboring space for a few weeks now and she saw it herself today. My wife apologized and told her that we won't be able to come out tonight and we may not be able to make it out tomorrow either, but that we'd make it out as soon as we could. Elaine rudely started interrupting my wife and wouldn't let her finish speaking. Elaine then threatened to charge us the additional cost of renting another space and said we'd "be okay with it". My wife said no, we're not okay paying for an additional space we weren't using. Elaine continued to mock and interrupt and then hung up on my wife while she was telling Elaine we'd come as soon as we were able to. We've got no issues moving our trailer if we were over the line, but we were not. I just can't comprehend why at 8:30 pm I get called three times, and then threatened with fines for not dropping everything in my life to address a non-emergency after hours when we can't even get inside the gate that closes promptly at 8:00. I don't appreciate being threatened by a business my wife and have happily used for nearly a decade over something that is clearly not an emergency.

I have been using this storage unit for a year now, and I have to say I got a great deal on it. My…read moreunit was about 20-40$ cheaper/month on average here than any other unit of the same size in the surrounding Redding area, and I called around a bunch. I had zero issues, it was always quite and empty when I was there so I liked the privacy (and it's gated). I felt the area was pretty safe and I would recommend them to anyone needing some storage space.

Since being at this location, it has become Crown Storage and Jill has been wonderful. During our…read morerecent move-out, we experienced the thoughtful touches above and beyond such as a really effortless process of giving notice for our final move out and during the 115 degree heat wave, we were greeted once again with water and even freshly cut watermelon. Smiles and top notch service are ever present. The place is spotless, safe, and extremely professional. The price is right and they don't suddenly jack up the rates here. In the 10 months here, we paid the same rate, whereas I've seen other places raise the prices. I highly recommend storing here to anyone who wants quality, certainty, and people who are caring as well as professional.

Simply the best. Clean and safe storage for your needs. I rented a unit from May 2020 to May 2023…read more The area is clean and safe, but what made it so special was Jerry, and his precious doggie kids. Jerry is SO caring and even comes by with water to make sure you are hydrated. Once, i suffered heat stroke there, shame on me for not properly caring for myself. I made it to the office, and Jerry allowed me to take refuge and made sure I was okay. What a guy. I'll miss him!!

I've rented many storage units. But this , by far, was the cleanest, well maintained, and secure…read moreplace I have rented. The office staff was certious, very pleasant, and very helpful. If your looking for a unit that's clean and well maintained, this is the place. Would definitely recommend this place

I had my items stored here for almost a year while I was living in a smaller space. The facilities…read morewere always clean and the lady at the desk was always so professional and helpful. The hours of access are 7am - 7pm 7 days a week, which seemed very reasonable to me. If you are looking to store your things a clean and safe location I recommend using this location.

I needed a storage right away & they helped me immediately. The next week I needed a second…read morestorage right away and they again helped me out. They were courteous & helpful. I couldn't have asked for a better storage experience. I strongly recommend them.

John was such a lifesaver for us. We needed a storage unit last minute while moving my daughter out…read moreof college, and I was honestly so stressed. He made everything so easy, walked us through the process, and helped us get exactly what we needed without any hassle. Really grateful for his kindness and patience!

I love the grounds and safety of these units. It is very well maintained, quiet, and safe. John is…read morevery friendly and easy to work with. I highly recommend this place.

Easy 24 hour kiosk. Unit I needed was available. Clean when I opened the door. They provide you…read morewith a lock for the door. Very secure. Haven't had the pleasure to talk to anyone, but heard the owners are very friendly. Easy access in an out of storage and are open to a late enough hour that if you need to do something last second you can get in. May not have my stuff in there long, but whenever I need storage in the future I will come here first. The 5x10 unit is a great price at $84 a month. The total cost for opening the storage was way below other storage places.

They couldn't help me as they didn't have the size I needed available, but they were very helpful…read morein trying to brainstorm a solution for my storage needs.

The team is fantastic here. They were very helpful with everything I needed. I am grateful to them…read morefor their kindness and professionalism.

This was my first experience with a storage unit. The management team at AAA was extremely…read moreprofessional and great to to deal with. I was happy with our time here and would recommend them to anyone in need of storage space.

Tanya and her team are friendly, knowledgeable and great to work with. The facility has been home…read moreto my belongings for 3.5 years. My furniture is safe, clean and protected. Nice job!

I am incredibly impressed with this business. The facility is always kept clean & orderly. The…read morebilling is consistent & accurate. The staff are friendly & personable. They stay up to date on security best practices. They have gone above & beyond for me many times.