I have concluded today about four years of storing my household items at this facility. I would have stayed indefinitely , honestly , except I'm leaving the area. The reasons are 1) the staff are competent and friendly , 2) the place has proven secure and 3) by far the most important , they don't play the extortionist storage-u it game where they attract you with a super low rate and then proceed to inflate the monthly fee aggressively. The corporate giants - (you know who they are , I'm sure ...) will have you paying three times your rate within two years or less. This facility does not do that. I don't think my rate changed significantly in the entire time I was here. read more

I have used them for years with my storage space. They are great and after all these years the price has not gone up at all. It has always been clean and we have not had any problems with the inside of the unit. I get an email from them and I know to pay the 7th of each month. Would highly recommend this place for anyone looking for storage in the area. Thank you so much! read more

This place has really come along way. New mgmnt are making some major improvements. Just had the entire facility repainted. Looks so nice. The office staff are helpful Would recommend this place to anyone needing extra storage space. read more

All Preferred Storage - Self Storage Near Me - Redding, California

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RATS! If you like your belongings ruined by rats, this is the place for you. My Furniture was chewed and peed on by Rats, and pricey Disney belongings chewed on by rats. I brought the issue to management attention, and they were unhelpful. At first they denied that the facility had rats, but then I I showed them the picture of the rat poop. Would not recommend. read more

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I do not recommend this business. They are extremely rude. They cut your lock off of your unit and replace it with one of theirs. Then even though you are current on your payments they claim they didn't do it. The police were called and they were no help. The officer, Ruiz, refused to do a report and when asked for his badge number, he turned around and walked away. Drove away and left. read more

They stayed late to help me when I called 15 minutes before closing. I showed up 5 minutes later and the lady in the office was helping someone else. It was after closing when she finally got to me. She was extremely polite, never trying to rush me out the door. Over the last 35 year I have rented my fair share of storage units. I would recommend this place to anyone and everyone. The price is fantastic, security seems more than adequate and the staff are extremely polite, friendly and professional. read more

Sub par customer service. The lady Sandy who works there is very fruebdkt6and helpful but management and maintenance is terrible. Ropes on the unit have broken off and it takes months if at all to replace, the seal at the bottom of the rolling door is from when the units were 1st built and I got a complete run around as to when those were going to be replaced when they finally did come in I was given up 30 minute window to be there so I am still having water coming into my unit that they are claiming no responsibility over. Getting any kind of assistance or help from management or maintenance is next to impossible it's a husband and wife that do not communicate with each other. She will tell you one thing and he then shows up has no clue whats being done or why he's there. He will then turn around and tell the opposite of whatever she said. It's like they don't even talk to each other at all. read more

Worst people I have ever had to deal with. I lost my home and and my car in Carr fire and these people would work with me and sold my unit with the only things I had left. Now I'm just lost without any since of direction. Thanks a lot my parents ashes were in that unit. read more

I have been a customer for a little over a year now and feel like home here. The managers now you on a first name basis and always greet you with a smile on their face. They are always their willing to help and answer any questions you may have or help in any way that they can. The managers are polite and friendly. I would recommend this business to everyone, which I have already referred a few friends. Any time that I have had any problems, questions or concerns they have always been very polite when helping me with whatever it may have been with. read more

I have used this place for years and never had any problems until here recently. On September 3, 2014 my unit and ONLY my unit had gotten broken into. Not only did they NOT notify me of the break in, The people in the office had told me they heard the alarm go off that morning and that they had not checked it. Also when I arrived, Thankfully I go to this storage often, the door was still open. Meaning anyone that had entered that entire day could have gone through my belongings. Then when discussing this with the office people, they in a way blamed me for not having the correct type of lock....... seriously..... Now here it is almost two months later and I see my storage rates jumped up from $50.00 a month to $58.00 WITHOUT notice of any kind! I called and they claim they mailed out notices last month. What do I do about this if I never received a notice? Nothing just time to move away from this poorly ran company! read more

All Preferred Storage - Self Storage Near Me - Redding, California

What I have to say about all preferred storage. All of a sudden these new managers take over, and they will not take payments. In my opinion they are just trying to take everybody stuff. The first month I forgot, second month my truck broke down and I couldn't pay. Third month I went there with everything but $50 dollars. And they told me we can only accept full payments, almost to the end of the third month I went there with the amount they told me. But by then it went up and again I was $50 short. I told him I could give you the 200 now and next Thursday pay the rest. And again they told me we only accept full payments sorry. Now I get what the new management is trying to do weed out the unlikeable people. The sad thing is I have a good job I just had a string of bad luck. And because of that they were unwilling to help or help solve the problem. Which is very unfair considering I've been with them for almost 2 years now. But it's only been the last six months that I've had issues. So the only reason I'm doing this is because I'm losing half the stuff I've worked for all my life and part of the stuff my parents left me. So I say to you if you ever need to rent a storage do not go to them. For if anything happens in life, like things always do. They will not work with you they will not help you they will just try to sell your stuff as quick as possible. This is from Storage 844. And I will continue posting stuff like this as many times as they told me sorry we don't accept payments. read more