Grandkids are in town and a visit to Pizza Ranch was mandatory, mostly for the expensive video games. At 3:50 pm the main food display was without chicken, but adequate quantities of everything else. 6 or 8 people were waiting around for chicken. After 30 minutes of sitting waiting, like everyone else in the "restaurant ", I asked the girl who was working about when the chicken would be available. Her snotty reply was, "...just settle down." WOW! Chicken finally was brought out at 4;39. By that time we had pretty much lost our appetites and the grandkids had contributed over $30 for the video ripoffs. So, what could be better? Train your staff to treat customers like customers, not your enemies. Maybe hire a manager who knows how to run a restaurant and train employees to treat customers with courtesy and respect. read more

Pizza Ranch - Bin for roasted chicken for 50 minutes at supper time. - Pizza Near Me - Helena, Montana

If you have a buffet it should be ready for customers when they arrive. No chicken or chicken strips. The pizza that was out had been there a while and how about stocking the salad bar? There were dirty tables everywhere. A girl finally came out to pick up plates, how about wiping off the table too? She was kind enough to leave a wet towel for customers to wipe their own table down. Do better!! read more

Pizza was great. Service was awesome. Nice and clean. And kept up with the pizza really well. Great experience for myself and my fam. Definitely coming back. read more

We came back again finally and had a GREAT experience. They were SO SWEET, namely Lesley the manager. We came in and explained that my wife cannot eat any dairy or meat, and so they didn't even charge us for her to have a small salad! Like they let her eat for free! That was really nice, and the food was really good this time too! Better than last time. The cheese sticks were just as good, and so was the fried chicken, and the pizza was hot and fresh. I absolutely loved the cinnamon desert pizza, and this time the ICE CREAM MACHINE WAS WORKING!!! Yay! It was my middle daughters birthday and when I told them that they volunteered to get the crew together to come sing her happy birthday. We brought our own cake in and they didn't mind. So after we ate and then played video games and got prizes, with the manager Leslie very patiently waiting for my girls to make their prize selections, I got the cake ready, and they all came out and sang for my daughter. VERY KIND AND OUTSTANDING SERVICE! We will definitely be back. Thank you for a great time Leslie and crew! read more

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Wife ordered two four piece chicken dinner meals, and no biscuits included in the meals as advertised. This is not the first time pickup order was incomplete from this restaurant. I should not have to look into my takeout package to ensure correct meal. read more

I was here 2 weeks ago and you had no beverages for people that can't have sugar. No Coke Zero or ice tea. We came today still no drinks for us. I talked to the manager ltwo weeks ago and he blamed it on U.S. Foods. He told me I could drink water. Not good!!!!!! read more

Pizza Ranch - Pizza Near Me - Helena, Montana

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Pizza, Chicken, Salad Buffet. Nice family place, reasonable price. The chicken is delicious, mashed potatoes and gravy, the pizza is also pretty good.They have a game room you can turn the kids loose in (don't actually let them run wild lol). Nice friendly staff, attentive and will clear your dirty plates away so you don't feel crowded by a messy table. I have enjoyed Pizza Ranch each time we've been there. read more

appears that the Helena MT location is under new Management once again. My 9yr old grandson and I got there about 415pm last Saturday to beat the rush. There was maybe 4 tables occupies and one group of 8pr so college girls. We were greated quickly but very unenthusiastically. Went to the buffet, grabbed a couple quick items and a drink before we sat down. Hot bar was atocked good. Puzza selection was pretty nill and the salad bar was a mess. We grabbed the first table in on the right and proceeded to eat. As it always seems, our dispenser has no napkins, nor did the way across the way. So my grandson went a row over and swapped one out. I was 4ft from the soft served machine and watched 2 of the male employees sneak a quick cone in cover for the other. Watched another employee use a towel to wipe several tables down and never once use a sanitation bucket. Once he even uses his bare hands to wipe chunks onto the floor. the whole time hes got the towel draped over his left shoulder. Also witnessed a red headed female employee use not only her finger to wipe up drips in the salad dressing area and wipe it off on a napkin, she turned around and used that same napkin to finish wiping up that area instead of using the proper sanitation towel. Another employee was condensing pizzas together using his bare hands. No gloves. No spatula. Nothing. Then we get into the game area and the card machine is down. 5 machines arent working and its was getting busy with nobody around. Someone was constantly hitting the red help button. I dont know if I really want to go back. read more

First time eating here. This place is short staffed but we only had to wait 40 minutes to get a small pizza. Overall the salad bar was good & fresh. The all you can eat buffet had plenty of food to serve. Our grandkids loved the arcade but again short staffed. I will come back & try the 65 & over all u can eat buffet on Wednesdays. It's really sad that no one wants to work, only one person cleaning up trays of dishes. read more

It was a wonderful place to eat and hang out with my family. The atmosphere is great and the service was fantastic.

clean, friendly staff, best chicken ever and the manager was working as hard as the crew and alongside the crew!!!

This one of the new design Pizza Ranchs. It is much brighter and has a huge game room. Certainly looks like they want to give Chucky Cheese a run for their money. Everything else is pretty much up to PR standards. Plenty of great flavorful chicken and the fixings. They have pizza too!! Service is good. read more

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Unbelievable harassment because of my service animal. They obviously do not know my right to disabled person. I was harassed by the general manager, but by the manager and also an employee telling me I was not allowed to have my service Animal. It was their store policy, not my rights. Scared my grandchildren was forceful and aggressive with me after repeatedly asking them to leave me as they were causing my PTSD to kick in hard. I will never return and advise anyone with a service animal to not go to Helena pizza Ranch. read more

This place had maybe 3 employees circling through the whole time. Not enough to take orders and payment, serve pizza, bus tables, put out new dishes, and run the arcade. I felt bad for the poor employees they were literally running around the floor to help people get their pizza and pay as fast as possible. I tried 4 different types of pizza, all were one star. Lacked flavor. Tasted like 7th grade cafeteria lunch food. I think 4-6 games in the arcade were broken. And no one was in the arcade for the majority of the time. Also most of the games are 1-play and you're done. Lame. Its a pizza buffet so its like $11 a person i think for unlimited pizza, however its very not good. Would not recommend. read more

Go here for the chicken, not the pizza. The chicken is probably the best that you will have in your lifetime. The pizza you will eat will never want to have another piece again. This place is about the chicken, not the non bussed tables, not the cleanliness, this place is all about the chicken. There is a fun zone for kids, that's in the back so you should be safe from a bunch of whiny bratty kids running around. read more

Pizza Ranch - Pizza Near Me - Helena, Montana

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I stumbled onto this place for lunch. $12 buffet, consisted of pizza, salad bar, fried chicken, mashed potatoes and several other things I didn't try. Everything was delicious, i left full to say the least. read more

What great restaurant? Leslie is professional and friendly offers to make whatever you have a craving for. She's doing an amazing job. Staff is friendly. I enjoyed coming to Helena, store more than the Butte store. Because of the friendly environment, the food is always fresh and hot here. You've never tried the pizza ranch. I recommend you try it. read more

If you have children it's a good deal and they actually like the pizza I'm not a big fan but I was with people it is a good deal for your money. The kids always have fun there read more

Pizza Ranch - Entrance - Pizza Near Me - Helena, Montana

Yo I don't know why this place only has three stars the pizza was f****** fire. The chicken was perfect and afterwards my daughter and I played games in the arcade for like an hour it was really fun read more

Ok as far as buffets go..the fun zone kids arcade is whats its really about. Good time for the little ones. People were nice and attentive. read more

The place needs to be cleaned - food tastes good. But the dirty smell and dirty buffet salad bar is a turn off.

The food is okay but it was hard to want to eat it because there was nothing left. Also, your arcade is overcrowded. I smell everyone's stank and I can't move and everything is broken and everything was so disgusting. Especially the tables. read more

I would like to recommend this business, but sadly I can not. The first time we were there for lunch and it was very good and you can't beat the price. Especially for seniors. The second and third time there were a disappointment. Dirty tables, nowhere to sit. Had to bus our own table to sit down to eat. Many dirty tables and nobody cleaning them. Limited variety of food due to it not being replenished promptly. We tried a fourth time and probably final time. We left before paying and eating as the food tables were bare and once again many dirty tables that needed attention. We will not go back. The concept and food are decent if you are able to get it, and the price is good also. But, availability of food is a problem and the dirty tables are inexcusable. I will check this establishment off of our list! read more

Not a place an adult without children would eat. The food isn't the highest quality nor is it the freshest. Plus you have 10,000 little kids running around having a good time. If you have kids though this is the place to go. Games for them and unlimited soft drinks. Buffet style food means there's something for everyone. Especially those picky kids... :-) read more

I have to say the chicken has to be some of the best in town. Pizza's are always great, with a wide selection. All the Staff is very friendly from the Cashier to the bus help. The kids bussing tables do a great job of clearing plates as you go, no one like to sit with a stack of plates. And of course the kids love to play in the game room. Great all around place for everyone. Highly recommend!! read more

We ordered the chicken pack deal which was supposed to be an 8 piece, family mashed potato and gravy, and 6 biscuits for $26. Didn't get any biscuits at all, chicken was over cooked, and not nearly enough gravy for the family sized potatoe. Wont be back read more

We waited 15 minutes to be seated even though the business was hardly full. You could tell they were understaffed as they had switched from a buffet to a cafeteria style. We went to the pizza station and had a small selection. My son asked if they had cheese pizza and the worker replied, "No. I mean if you really want cheese pizza I can have them make some." Cheese pizza is not an absurd expectation as a customer in a place named Pizza Ranch. The food was okay. I was very underwhelmed with the experience and will not return. read more

We had a stuffed crust pepperoni pan pizza. It was really good. The crust was soooooo good. If we come back to the Helena area we will definitely est here again. read more

Went in there today (Sunday) and had a great meal and wonderful dessert. It really hit the spot after play Frisbee golf.

My kids just love this place. I appreciate that they have so many options for food, enough to accommodate diet restrictions and allergiesz

Food is decent at best. Saw one of the workers use their hands to put a pizza slice back on the tray to be served. None of the staff wear gloves. Saw another customer also touch food with their hands. Not too great. read more

Went to Pizza Ranch upon our return home from our winter residence. Was really looking forward to Pizza Ranch because when we left in the fall we knew how good it was and of course where we winter, there are no Pizza Ranch's. Well our anticipation was burst because I cannot recall a worst experience there! I know that there was a change in management and it definitely showed...to be fair we did give it another chance and although it was a tiny bit better, not significant enough to return!! So disappointing and now our once favorite place is a no go now... read more

The kids love this place that is all that matters. The buffet food is just that. It or miss on the time you go. The pizzas I have tried here have been really good. The fried chicken is pretty good. The atmosphere is great for kids of all ages. We haven't had any luck with the ordering the pizza that we wanted thing. It always ends up coming out after we are already full. It's horrible watching people plate their food here though. I have watched grown adults and children put their filthy paws on everything. I think that is the worst part about any buffet. read more

First off, i love me some Pizza Ranch! I've only ever visited one in Iowa, so I was surprised to see one on my visit to Helena, and even more pleasantly surprised with how great it was! The service was EXCELLENT, and when we ordered a special pizza that wasn't out in the buffet (my favorite: Chicken bacon ranch (pictured)) it was made quickly & served hot right to our table. The rest of the food, both pizza and non-pizza was hot & fresh, and the salad bar did not disappoint! Be sure to save room for the dessert pizzas & soft-serve ice cream! We will be back here! read more

Pizza Ranch - Chicken bacon ranch pizza! So good! - Pizza Near Me - Helena, Montana

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We arrived 15 minutes before closing. But the fresh hot food kept pouring out of the kitchen! The salad bar was yummy. Lots of choices. I loved the spinach salad. My girls thought the pizza was "the best". The fried chicken was some of the best we've had. Hot veggies were a nice option. The dessert bar looked scrumptious. My girls had ice cream and enjoyed every bite. We stopped in while travelling the I15 and I would eat here again. Great value! read more

So usually the Pizza Ranch here in Helena, MT, is great but this time, and the last two times, I was let down. The chicken looked and tasted like it's been completely dehydrated from sitting under the warmer all day or more! This seems to be the case for most of the foods up there! The biscuits were veey hard and burnt!!! Very disappointing to see. especially since it costs easily $70+ just for me and my family to eat here!!! But the service and employees are always helpful and friendly! I only wish that i have something better to say about the food the last few times had come here for dinner!! read more

So if you're just going for buffet it is fine. Anything else is painful and expensive. The one time we ordered for delivery instead of the standard side salad, they gave us two massive salads and charged us for it. The front desk is poorly trained and can't handle any request other than buffet. They also do not know the menu items. I've also been waiting for 35 minutes for a to go order that I could've got immediately had I just went through buffet with a to go box. But that is not allowed. read more

3 1/2 out of 5. If you have read my reviews, you know my feelings about buffets. In the words of Dorthy (of OZ), "Heat lamps and sneezes and fingers, oh my". We have friends who strongly recommended this place for the quality chicken, so we tried it. The saving grace about this ranch is it was so busy, fresh food kept coming out of the kitchen. The chicken was tasty (I still prefer broasted), the pizza wasn't bad, the salad bar items were fresh, and my wallet was happy. You can order a whole pizza, and they bring it to your table... a nice option that avoids watching the kid in front of you paw a slice of pizza then change his mind and grab a different one. Buffets can be entertaining if you are not eating, but I'd rather avoid them. I just can't get past the downside. You might ask how I could be enticed to eat here and my answer, in the words of the Doors... "Don't you love her madly"... I'm just full of quotes today. read more

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We have eaten here several times and every time it's great. Always hot and fresh. If you don't see the pizza you like they will make it for you. The salad bar is diverse, however they don't have fresh blue cheese dressing. They also have coke products and a lively fun zone arcade for kids and adults. It's fast and easy on those days your not in the mood to cook. It's also a popular place for kids party's. A must try. read more

Pizza Ranch - FUN ZONE - Pizza Near Me - Helena, Montana

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Worst service I have ever seen manager was extremely lazy and rude had hair all through the food and took hours for any kind of a pizza to come out and there was a roach in the dining room and a field mouse running through the game room Richard the manager was very rude wouldn't recommend anyone to eat here as long as he is running this place very disappointed. read more