Fresh food and great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Fast service and fresh food are the positives. However, the cashier/order taker couldn't tell me…read morewhat was in the specialty concretes I asked about and it wasn't listed anywhere. I went with a safe choice and got a cookie dough concrete. There was maybe 10 pieces of cookie dough in my entire small. Way too many bites had only vanilla ice cream. That was disappointing. Burger was freshly made and hot.

We ordered at 1pm. Food still hadn't showed up at 2:30. Food came about 10 minutes after calling…read moresaying they were remaking it. Still had missing items! Drinks were watered down and sandwiches were room temp. Said they would remake it and redeliver. It's been 2 1/2 hours and still nothing. Usually never have a problem at this location! At this point I'd rather have a refund.

As Jimmy John's is the only restaurant in Jacksonville, IL that delivers (Door Dash is too…read moreexpensive!), I often use them to deliver my lunch at work. However, today will probably be the last time. I made my order at 7:00 this morning. I requested delivery between 11:00 and 11:15 AM. I received my food at 11:44. Last week, it was the same thing, only that time, I had ordered online the night before requesting delivery at the same time. I got my lunch around 12:00 PM. I can understand it happening once, but twice in a row is two times too many. From now on, I will either bring my lunch, or I will leave work to get something at Casey's or Subway. Jacksonville, you need more delivery options that don't break the bank!!

Forgot my sauce how hard is it to remember sauce? Bad service also i've had so many bad experiences…read morewith this mcdonalds.

When an employee loves their job so much that they stay after hours to knit and complain to other…read moreemployees who are on the clock, it creates a negative atmosphere. I understand McDonald's is a fast-food restaurant, so my expectations aren't very high. However, I am paying for a service, not to hear yelling in the kitchen or employees complaining about their jobs constantly, even when they are off the clock. This has been a very disappointing experience with cold food and unprofessional behavior. As a manager at a bar and grill, I strive to keep both my staff and myself professional at all times. I believe this location has a lot of room for improvement. McDonald's, please do better.

My order was wrong and I didn't notice it until I got home so I called and I spoke to a manager…read morenamed Hunter. He was polite, efficient and remade my food and it was delicious so thank you Hunter. I appreciate you and your kindness.

Great affordable food , spotlessly clean always and nice workers especially a wonderful hard worker…read morenamed" PAT", she is the best ! Thank you Pat for going out of your way to make sure everyone is taken care of . The manager Julie does a great job too ! The food is always good and hot and very affordable. You can get your moneys worth here. Thank you guys for great food and great service ,we appreciate you all !

Got the breakfast horse shoe. A lot of food for the money. Very friendly staff and great portion…read moresizes.

Delicious food and great service don't let the outside change your mind. Clean friendly highly…read morerecommend

Stop by for some burgers and frozen slushies and they were pretty good and well prepared. The…read morestaff here is very nice and welcoming assisting me with no problems at all. The location is not too busy most of the time so the wait usually doesn't be long at all. Great place to stop by for something quick to eat while on the go.

Don't listen to these chumps, it's a fine establishment, they just need to keep the red velvet cake…read morebatter shake on the menu.

We went through the drive-thru and I don't understand why this happens so much. When you order by a…read morecombo number you expect to get a combo meal. The order screen was not working so I could not double check the order. When got our food and had pulled away. My wife unloads the bag and no fries. So we paid $20 for 2 sandwiches, 2 drinks and a shake. My question would be is why do you put numbers by the combos if it's not to order by the numbers.

Quick service, especially for an Arby's. I've loved the roast beef sandwich for years, but for the…read morepast week I've been coming in for the turkey. Super excited to have an option that's under 300 calories AND under $4. When I asked for ONE packet of Arby's sauce, they actually gave me one...not 3, not 5...and no horsey sauce...gross.

Food fresh with flavor. They use real ingredients. Price is fair for good food. Clean inside.read more

I stopped by Steak 'n' Shake for dinner with my husband. We were enjoying the food (which was…read morefreshly cooked and great as always) when a woman at another table complained about her food. The waitress helped the lady who continued, along whomever was eating with her, continued to complain about everything they could, including that the burgers were flat (had they even eaten here before?) In front of the staff. Loudly. Despite seeing her shoulders slump and the smile leave her face for a moment, she kindly gave the couple their check, asking if there was anything she could help them with. She wished them a good night without a response and still managed to check on us with a smile on her face.

Nice staff. Beautiful manager. I enjoy there food. Not greasy. Clean inside seating area.read more

I ended up ordering 4 beef crunchy tacos with a summer punch and cherry fiz drinks to go. The wait…read morewas not long and the employees here are very nice. The dine in area was nice with plenty of tables that were clean. Overall this restaurant was pretty decent with no problems at all.

They never get my food right, Never any mayo on my chicken sandwich lucky if i even get my chicken…read moresandwich asked for barbecue give me hot sauce i'm 99.9% positive any night shift workers their any-night are ALWAYS on drugs DO NOT GO not worth it doesn't matter if it's 6$ i would've rather thrown it away and saved my gas and energy 0/10 going to tbell next time (i've tried to like wendy's for 3 years nothings changed here)

Ordered a classic chicken . It was horrible cold, tiny piece of lettuce and a barely there tomato…read more Chicken was way too salty. Fries we just ok. No one that was with me had anything good to say about the food. Don't think we will be returning.