This was, without question, one of the worst dining experiences I've had in Jacksonville, IL. The…read morefood at El Patron was absolutely disgusting. Everything tasted stale and poorly prepared, with no freshness or care evident at all. Portions were unimpressive, flavors were off, and the overall quality was far below what should be acceptable for a restaurant. The ambiance did nothing to help. The dining area felt unclean and uncomfortable, giving the impression that basic upkeep is not a priority. It's hard to enjoy a meal when the environment itself makes you uneasy. Service was just as disappointing. Staff appeared disinterested and inattentive, and any issues were met with indifference rather than concern. There was no effort to improve the experience or acknowledge problems. Overall, El Patron was a complete letdown in food, atmosphere, and service. I would not recommend this restaurant and will not be returning.

I'm writing to share a troubling experience my family and I had at your restaurant, which has been…read morea favorite of ours since it opened. We visit at least twice a month and were taken aback by how tonight was handled. After we were ready to leave, two employees approached our table and claimed there was a bill from a prior visit - one that supposedly happened on September 27th. They showed us a receipt and insisted we had left the table in question. When we tried to discuss it, the on-duty staff member implied the card was declined and wanted to let us know we owed them money, even though we believed we had already left with our bill properly settled. We ended up paying $46.00 to avoid further disruption. The experience left a bad taste in our mouth and we will no longer support your restaurant. Jeff Dawson

My son picked up our order and they forgot the cheese sauce for my nachos. I had to go pick up the…read morecheese sauce and the woman I got it from gave me attitude. They gave me only the cheese sauce so now I get to pour warm cheese sauce over cold nachos Texas. Gee thanks. Won't be going back there.

My grandma and I visited this restaurant for lunch. We ordered a spinach dip, and while we were…read moreeating it, we discovered a moth in our dip. The staff didn't seem to be very concerned about the situation. They simply removed the moth and didn't offer any discount. While the prices weren't bad, I wish they would be more attentive to customer concerns.

Unbelievable service and food! My husband and I came in for…read morebreakfast today, and I cannot say enough good things about our experience. I was looking for something with beans and originally ordered the breakfast huarache, mistakenly assuming it was a burrito. I prefer flour tortillas over corn, which started a whole conversation about how the dish is prepared. First, our waiter went to the kitchen to check on modifications, then a second waiter kindly came over to explain the traditional preparation, and finally, the chef himself came out to help! He explained that a huarache is open-faced, not a burrito, but immediately offered a perfect solution: he could custom-make their breakfast burrito using pinto beans as the protein for me instead. When the chef brought it out, it was HUGE. He took the time to explain exactly how he made it and told me to just ask for him or request the modification next time. Not only was the service incredibly attentive, but the burrito was easily the best I've ever had. It's 9 hours later and I am still full from eating just half of it! The food is amazing, the restaurant is clean, and it's clear this team truly cares about their customers. We will definitely be back!

We had a large group and everyone's choices looked delicious! Our waiter, Luis I think, was…read morewonderful. Happy, nice, and attentive. Since I'd not been here before, I ordered my favorite dish, the enchiladas mole. It's pretty good here at Rancho Chico and the little edible corn bowls for the rice and beans are so cute. The salsa was very tasty and bonus, the chips arrived warm. Id like to return and explore the more on the menu.

My dad forced me and my mom to go to this place on are road trip. It was fast and the service was…read moregood but the salsa on the soft tocos was not for me. The overall vibes are great though. But overall a good easy place to get tocos.

Food and services .good employees that serve you well and very well clean restaurant always gets my…read moreorder right

Tried this place while in town visiting family. The food was absolutely delicious. The servings…read morewere plentiful and the decor was kitschy but not too far. The carnitas that other review sites mentioned was the most flavorful ive ever had. Would have been nice if it were crispy too... but the flavor compensated for it. Only downside was having to flag the waiter down for the check. But no biggie. I'm excited to go back again next time!

We were enjoying a Saturday afternoon drive around the area and discovered El Indo. Hungry, we…read moredecided to go ahead and try out El Indo for an early-ish dinner. There were several cars parked in front (a good sign) so in we went! We were greeted by a very friendly man who seated us in a colorful booth. Fun! We were given chips and salsa immediately and ordered fajita and taco dinners, an order of queso, and a solitary chicken enchilada " for the fun of it " All the food was scrumptious and flavorful, hot and abundant. The space is friendly and filled with colorful artwork of all kinds. When you're hungry for Mexican food, give this place a try.

Los Charros has the best service and consistently wonderful food! The servers are fast and…read morefriendly. Highly recommended!

We come here all the time when visiting my Mom, both dine in and carry out. Service is very good…read moreand food is great. Prices are very reasonable. I've liked everything I've ordered. If you carry out ask for extra salsa, you'll regret it if you don't!

A nice place for New Berlin'ers to enjoy!…read more Large portions! I'll be back even though I live 25 miles away!

enchiladas barely warm, cheese was like it was pressed down inside the tortilla...lettuce and…read moreshredded cheese looks like just thrown on top of enchiladas and cheese topping not warm or melted. Service was good.

Stopped in for a late dinner and it was great, seated quickly and the food came out fast and fresh.read more

We ordered 6 soft tacos for take out. When we got home the tacos had so much oil that they tasted…read morenot as good as the competition, soggy. I brought 2 back , showed the manager and he did nothing to correct the problem. We have gone to this resturant since The Depot closed. Always try to make the customer happy and they will return. The customer is the one who pays the wages. They are the main Boss. Not going back.