The burger is okay…read more The vanilla shake is not. It is more like ice cream. When it melted, you could see ice molehills.

Great place for a quick lunch. Food was good and was recommended by my son who attends Illinois…read moreCollege right up the road.

We ordered at 1pm. Food still hadn't showed up at 2:30. Food came about 10 minutes after calling…read moresaying they were remaking it. Still had missing items! Drinks were watered down and sandwiches were room temp. Said they would remake it and redeliver. It's been 2 1/2 hours and still nothing. Usually never have a problem at this location! At this point I'd rather have a refund.

As Jimmy John's is the only restaurant in Jacksonville, IL that delivers (Door Dash is too…read moreexpensive!), I often use them to deliver my lunch at work. However, today will probably be the last time. I made my order at 7:00 this morning. I requested delivery between 11:00 and 11:15 AM. I received my food at 11:44. Last week, it was the same thing, only that time, I had ordered online the night before requesting delivery at the same time. I got my lunch around 12:00 PM. I can understand it happening once, but twice in a row is two times too many. From now on, I will either bring my lunch, or I will leave work to get something at Casey's or Subway. Jacksonville, you need more delivery options that don't break the bank!!

My order was wrong and I didn't notice it until I got home so I called and I spoke to a manager…read morenamed Hunter. He was polite, efficient and remade my food and it was delicious so thank you Hunter. I appreciate you and your kindness.

Great affordable food , spotlessly clean always and nice workers especially a wonderful hard worker…read morenamed" PAT", she is the best ! Thank you Pat for going out of your way to make sure everyone is taken care of . The manager Julie does a great job too ! The food is always good and hot and very affordable. You can get your moneys worth here. Thank you guys for great food and great service ,we appreciate you all !

Delicious food and great service don't let the outside change your mind. Clean friendly highly…read morerecommend

Walked and was seated immediately. The restaurant is full of locals. Everyone talking and seeming…read moreto be enjoying themselves. We received our drinks shortly after sitting and gave our food order. I asked for hash browns that were more white. My husband requested hash browns extra crispy with onions. I received scrapping of hash browns while he got a mixture of crispy and regular hash browns. Somewhat disappointing for me. Took awhile to get refill of decaf coffee. Got the end of pot. Thought it took so long because they were making a pot but no. The eggs were perfect and not burnt toast. If in the area again we would come back.

Don't listen to these chumps, it's a fine establishment, they just need to keep the red velvet cake…read morebatter shake on the menu.

Sonic's is my favorite fast food restaurant, I love the onion rings and nerd slushy, I wish they…read morewould keep the cake batter shakes on the menu all the time though because it comes and goes at random. One comment - I came here with my boyfriend and after we ordered and was waiting for our food we were talking about the song playing on the radio and making fun of it. The red button you use to order through was turned off and the screen just said "Your food is on its way" or something so it didn't look like they could hear us but after I made a negative comment about the music, they changed it. I don't know whether to be satisfied about that or not.

We went through the drive-thru and I don't understand why this happens so much. When you order by a…read morecombo number you expect to get a combo meal. The order screen was not working so I could not double check the order. When got our food and had pulled away. My wife unloads the bag and no fries. So we paid $20 for 2 sandwiches, 2 drinks and a shake. My question would be is why do you put numbers by the combos if it's not to order by the numbers.

Quick service, especially for an Arby's. I've loved the roast beef sandwich for years, but for the…read morepast week I've been coming in for the turkey. Super excited to have an option that's under 300 calories AND under $4. When I asked for ONE packet of Arby's sauce, they actually gave me one...not 3, not 5...and no horsey sauce...gross.

it's just every location gets worse and the person who answered the phone says they'll give me a…read morecredit? How is that gonna fix the fact that the person that ordered it now has 12 French fries as a meal Good job I'll take my money elsewhere moving forward as I don't think a simple lunch that costs 40 dollars should be messed up at all get it together it's just a disappointment

The place is consistently great, when you go to pick up your pizza, you can see back into the…read morekitchen and it's always clean and well-maintained. The food is always hot and delicious.

I stopped by Steak 'n' Shake for dinner with my husband. We were enjoying the food (which was…read morefreshly cooked and great as always) when a woman at another table complained about her food. The waitress helped the lady who continued, along whomever was eating with her, continued to complain about everything they could, including that the burgers were flat (had they even eaten here before?) In front of the staff. Loudly. Despite seeing her shoulders slump and the smile leave her face for a moment, she kindly gave the couple their check, asking if there was anything she could help them with. She wished them a good night without a response and still managed to check on us with a smile on her face.

I am lactose intolerant but I swear to you I will risk it all for a Steak 'n Shake Milkshake. To…read moredate I haven't had one better... that is all.

This was an amazingly, strangely, mediocre place!…read more But it wasn't terrible, so 4 stars for that. Naturally, I ordered the "street tacos". Um.. maybe they came from Broadway or Park Place, which was not the street I was expecting. Basically, it was a taco bell crunchy taco, in a corn tortilla. Not very street. Pretty weird, if you were expecting actual street. But, as I said, it wasn't terrible. Glad I didn't get half a dozen. They were also SO skimpy! Wow, 3 tacos, even from TB absolutely packs me full. I inhaled 3 of these, and still had to cook on my truck, oh the inhumanity! Yeah, I pretty much hate Taco Johns. Maybe 10 years from now they'll figure some stuff out. Today, they are still a work in progress.

I ended up ordering 4 beef crunchy tacos with a summer punch and cherry fiz drinks to go. The wait…read morewas not long and the employees here are very nice. The dine in area was nice with plenty of tables that were clean. Overall this restaurant was pretty decent with no problems at all.

They never get my food right, Never any mayo on my chicken sandwich lucky if i even get my chicken…read moresandwich asked for barbecue give me hot sauce i'm 99.9% positive any night shift workers their any-night are ALWAYS on drugs DO NOT GO not worth it doesn't matter if it's 6$ i would've rather thrown it away and saved my gas and energy 0/10 going to tbell next time (i've tried to like wendy's for 3 years nothings changed here)

Ordered a classic chicken . It was horrible cold, tiny piece of lettuce and a barely there tomato…read more Chicken was way too salty. Fries we just ok. No one that was with me had anything good to say about the food. Don't think we will be returning.