In Longview, where decent customer service is rarer than a snowstorm in July, this place feels like…read moreyou've teleported to a magical pizza planet run by actual friendly humans! The staff? Legendary. The service? Unheard of. And the pizza? OH, YOU BETTER BELIEVE IT--slammed into their custom oven like it's on a mission from the pizza gods. Came out tasting like victory and melted cheese perfection. 10/10 would time travel here again.

Aside from having delicious perfect new York style pizza, the Phillapazzo's are wonderful beautiful…read morepeople! I can't say enough how wonderful Pietro, Stephen, Joseph, and Rose are just the best! Our families have known each other since the 70s. Gold star people they are. Love y'all and thank you sooo much

Unfortunately, our experience at Rotolo's Pizzeria was disappointing. The restaurant appeared clean…read morewhen we picked up our order, but the food itself lacked flavor. The chicken Alfredo was very bland, especially for a dish that cost $17.50. The garlic balls that came with the pasta were hard and seemed stale. The service was also frustrating. The employee taking the order over the phone was difficult to understand and gave confusing information about the discount. At first, I was told the meal would be half off, but later it was changed to only $5 off. The explanation was unclear, which left me confused about the pricing. Our total came to around $38, and even our kids didn't want to finish their meals. For the price we paid, we expected much better food and clearer customer service. Overall, we left disappointed.

If you ever want a low-key, chill restaurant to have a nice lunch/dinner with you family, I highly…read moresuggest this restaurant. The vibe of the restaurant is very quiet yet very pleasant. The staff is very nice and they are very understanding especially if you do not know what you want! The food is top tier, so many options and especially a wide variety of calzones!

Newk's is one of our favorite eating places! Clean, nice restrooms, friendly efficient service…read moreand great food!

The pizza was the best part for my kids. It was our first time visiting, and we were excited at…read morefirst, but the experience quickly became disappointing due to poor customer service. The server brought out only half of our food, and we waited about 10 minutes for the rest. We were told to wait because she would bring it "right back out," but eventually my husband had to walk up and get it himself. Spending $50 on a meal and not being able to enjoy it was frustrating. Our sandwiches were barely half portions--we ordered the turkey avocado, but there was far more avocado than turkey. My husband specifically asked for certain items not to be added to his salad, yet they were included anyway. I also asked for no ranch, but my salad was drenched in it. The restaurant was clean and busy, but we felt unseen and forgotten. Unfortunately, because of this experience, we won't be coming back.

Today we didn't have Josh as a server, but he was paying attention and noticed we needed some…read morethings. He stopped a second time and started the order. I also saw him helping bus tables. I remarked on this and he was just doing what needed to be done. This is the element that is missing in customer focused businesses. You have rock stars like Josh who are doing a great job. These are the examples you want for all your crew. When you have staff that go above and beyond, they need the recognition they deserve. Lately, OG in Longview is the only restaurant I don't dread going to. :-)

Fantastic service from both the front desk and our waiter Josh- who tended to us during our visit…read more We let him know ahead of time that we wanted to be fairly quick and he more than delivered. Our food was given to us almost immediately! Service was phenomenal and the food was immaculate, will absolutely come back again and I recommend this location to anyone! Thank you thank you thank you. (Also amazing music!)

I am afraid to say but pizza king is no longer our go to pizza here in Longview. The new owners in…read morea misguided effort to make more money have shrunk the sizes of all their pizzas , they have changed the crust recipes, and have consistently neglected their long term customers expectations of quality and freshness and driven the prices up to where it's not an affordable option for many of us to patronize the restaurants any more. Sorry Juicy's but you have ruined a Longview legacy .

To everyone who says that Pizza Kng has changed since they were recently sold: Nope. And to…read moreeveryone who says this location isn't the same as the original Highway 80 location: You're wrong. I grew up eating Pizza King at the true original location -- when you had to go outside to use the bathroom and you tripped on the uneven floor trying to find a seat. The pizza is the same now as it ever was. And this to-go location is no exception. I'm not in my old hometown very often, but I'm thankful that the new owners opted to open a drop shop on the other end of town. Not only is your order ready in 15 minutes (cooked or take-and-bake), it tastes as divine as always. And the customer service is also excellent. I have two pizzas ... ready to bake in my Houston-area freezer. It's very nice that I can enjoy the pizza of my childhood at my leisure hundreds of miles away.

What a breath of fresh air! A chance to write a raving review. I can't say enough good things about…read moremy recent experience at Schlotzsky's in Longview, TX. In today's world, the bar has been lowered so far that the expectation is to receive poor service from employees who couldn't care less about you, food that is subpar to say the least, and a restaurant that is filthy at best. Imagine my shock when my wife and I walked into this Schlotzsky's and the place was clean and bright. It was clearly something else before they took it over, but there was obvious pride in the cleanliness. The gentleman who greeted us looked us in the eye, had a genuine smile, and was incredibly polite. He asked to take our order and if we were having a good day. He was actually... well... NICE! It was a very pleasurable experience. We ordered, grabbed our drinks, and didn't have to wait long before he brought the food to our table. Again, he was smiling--like he actually enjoyed his job. He made sure we had everything we needed before leaving us to eat. Mind you, we lost our "local" Schlotzsky's and had to drive about an hour to get to this one. We usually eat there once or twice a month, so I know what to expect. This sandwich was a step above. Maybe it was the euphoric high from experiencing good customer service outside of my normal haunts, or maybe it was just the fresh ingredients and the fact it was warm from the oven. Either way, it was good. If you like Schlotzsky's--or if you're like me and try to only frequent places that provide exceptional service to the people who give them a reason to have a job--you need to try this place.

Schlotzsky's Longview--you've completely restored my faith that great food and outstanding service…read morestill exist! The young man who took our order was truly exceptional--friendly, polite, and genuinely welcoming, with a smile that made the whole experience even better. Honestly, he's the kind of employee every place hopes to have. We'll absolutely be back. Even though we're about an hour away now (since our local Schlotzky's closed due to declining service and food quality), this location is more than worth the drive.

We always get the #55 Big kahuna chicken Philly no jalapeño. And normally they are amazing. But…read moretoday the cheese wasn't even close to being melted. The service was top notch as usual and the store was very clean. They just need to make sure the cheese is melted on the Philly cheesesteak.

The staff were very helpful and prompt. The sandwich was fresh and very tasty. Mikes way is the…read morebest. Very clean and an excellent experience.

Always hot and delicious. Always one of the cleanest…read moreplaces to eat. Staff is always friendly and helpful.

This rating is purely for the amazing customer service I received. My receipt says Barbara took my…read moreorder. Barbara was incredibly helpful at helping me with the menu and ensuring I had a great experience. I just went there right now. the chicken tasted good. but the customer service was the best.