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    Pizza Hut

    3.1 (16 reviews)
    Closed • 10:30 am - 12:00 AM (Next day)

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    One minute after estimated delivery time and it's not even out of the oven... don't order from them if you need pizza by a certain time.
    Amber R.

    I'm not sure how to rate this because it hasn't been resolved yet and I'm not entirely sure what's gonna happen, but ordered pizza for delivery for my kids because I'm sick as a dog, and the delivery said it was estimated for 7:43. It's now 7:44 and the tracker hasn't been updated or moved. I know they friggin use GrubHub now for delivery, and maybe no one is picking it up because I put No Tip, but then I put a note that cash tip is under flower pot on porch. Can they not see that on GrubHub? So when does Pizza Hut contact me let me know what's going on? On another note, I ordered a pizza with no cheese last week and they accidentally overlooked that and made it with cheese. My son is really lactose intolerant so it was basically garbage, but I called, they answered quickly, and the lady sent out a new pizza without cheese and she was amazingly friendly and apologetic! When the pizza came it was beautiful and exactly what he wanted. But now I don't know what to do... I'm sick and really don't want to have to deal with this. The company needs to figure out what the heck to do when stuff like this happens.

    Meat lovers pizza
    Leah A.

    Great place to order in. Easy to order online and pickup whenever you're ready- so convenient for me specially when I have a meeting in the evening. The ordering online was fast and easy, I like that it's costumer friendly. When I arrived at the store, there's no waiting. It took me a total of five minutes to complete my transaction. It's great that the staff keep your order warm until you come pick it up. I ordered the meat lovers pizza large, I have to be extra so I choose to upgrade to a cheese stuffed crust. It was delicious, my husband and daughter devoured the whole pizza. I have to order two pies next time to have leftovers. Always check online for coupons or deals, the store has some kind of specials all the time.

    a bowl of fried chicken with sauce

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    1 year ago

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    7 months ago

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    4 months ago

    Delivery on time. Food was hot order was correct. Pizza was good. Will get delivery again.

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    8 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    7 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    My grandson does not eat cheese. Pizza Hut in Florence, Ky. delivered a personal pan pepperoni-no cheese - pizza and it was great!

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    4 years ago

    Ordered was not ready. Made me reorder and wait for it. Like it was my fault. This is why I dislike Pizza Hut.

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    9 years ago

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    15 years ago

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    11 years ago

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    Bourbon House Pizza

    Bourbon House Pizza

    4.3(340 reviews)
    2.3 mi
    •$$

    We had such a great experience at Bourbon House Pizza! The pizza was absolutely delicious, fresh,…read moreand packed with flavor. Deep dish all the way!! It's always nice finding a local NKY restaurant that the whole family can enjoy. We will definitely be back and are already looking forward to trying more of the menu! Highly recommend! Service was quick as they could be on a Friday night

    My mom, my niece, and I visited Bourbon House in Oakbrook on Saturday around 6:00 PM. We completely…read moreunderstood that it was busy and that there would be a wait, so the wait itself was not an issue. Unfortunately, the experience from the moment we sat down until we left was extremely disappointing. First, the soda from the main machine was consistently flat. After receiving flat soda multiple times, we eventually had to ask for refills directly from the bar because that was the only way to get a drink that was actually carbonated. We ordered an appetizer, a pizza, and an Alfredo fettuccine with breadsticks and a salad with ranch. Our server was Marlo. The pizza came out a full 20 minutes before my niece's pasta. When her meal finally arrived, it was completely incorrect. Instead of what we ordered, Marlo brought chicken Alfredo fettuccine with garlic bread and a Caesar salad. My niece's entire order was wrong, and it had already taken 20 minutes longer than our food to arrive. After we pointed out the mistake, Marlo did bring out the correct pasta and breadsticks--but it took another 15 minutes. By that point, my mom and I had already finished eating. My niece was essentially left waiting for her meal while the rest of us ate. Then, when we received the check, we were charged for the chicken fettuccine Alfredo and an additional dollar for the Caesar salad, neither of which was what we ordered. Marlo did not come back to our table for quite some time, so I eventually went up to McKenzie to have the bill corrected. She fixed the charges without me explaining everything that had happened, which I admittedly should have done. What was most disappointing was that, despite the incorrect order, the significant delay, the repeated drink issues, and the fact that my niece didn't receive her correct meal until my mom and I were already finished eating, there was absolutely no attempt to acknowledge or compensate us for the experience. Instead, the only explanation we received from Marlo was that "everyone is new." While I understand that people can be new and mistakes happen, that doesn't excuse the overall lack of communication or the way the situation was handled. We left feeling both rushed and ignored, and the experience was unnecessarily frustrating. Mistakes happen in restaurants, especially when it's busy, but what matters is how those mistakes are handled. Unfortunately, we did not feel that ours was handled well at all. For the price and overall experience, I expected much better and left extremely dissatisfied.

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    Pizza Hut - pizza - Updated October 2026

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