ABSOLUTELY THE WORST SHIPPER OUT THERE. PIECES OF SHIT!! How can I run a small business and keep it…read moreviable when the USPS of private shippers FEDEX does NOT keep their end of the bargain? I had parts for a customer coming yesterday,,,, didn't show up TODAY I had another shipment coming for a customer... DELAYED. I called earlier today and I was TOLD that I would be receiving my delivery by 8pm. Well that Ship sailed. FEDEX you are AWFUL!!

They did not honor my online signature and told me I would have to pick it up (2 HOURS!!!!!) from…read morewhere I live. Then told me I needed to be there before 5pm. I work until 5 so I told the lady that wouldn't work and she basically said oh well that's too bad and hung up!! After calling multiple times I finally decided to go get my package from the warehouse, 2 hours away, and they made me wait for over an hour before saying they already delivered it since it wasn't on the truck anymore. I called my husband who confirmed that my package definitely wasn't at our house. And after another hour of waiting and talking to person after person, they told me to leave and that it was delivered already. That package was over $800!!!! And neither Fed Ex nor the company I bought from could find it or reimburse me. DO NOT USE THEM!!!!

Efficient and high quality printing! I forgot to get some things printed for an event, and they had…read moreit ready for me in less than 15 minutes.

I paid over $13 for two sheets of paper to be sent to Georgia and was quoted that it would take 3…read moredays. A week later and the package has yet to be delivered. Do yourself a favor: If you need anything delivered anywhere, avoid these scoundrels and go to the US Post Office instead. By FAR more reliable than FedEx, and probably cheaper too. There is NO value and it's a complete waste of time and money doing anything at FedEx!!!

Great service. Perfect quality. Great value. Friendly employees. The line was a bit long. But,…read morethey work fast.

Slowest service ever! Often only 1 person. A lady went to get her purse which she forgot at the…read morecounter, and instead of waiting on other customers, the UPS store clerk just waited as did all the people in line.

I was in a tough spot having purchased something in Appleton WI that didn't come with shipping!!!…read moreIn Hail Mary, I reached out to Postal Express and More. They offer a service to go pick up the item, package it up, and send it to me!!! Robin was super helpful and kind helping me fix my mistake. She was wonderful. Strongly recommend this store. You can't get service like this anymore.

My first experience at this location was wonderful. The owner was very helpful and friendly…read more Unfortunately, I learned tonight that they are NOT at all happy to accept large FedEx Packages. You need to get there before 4pm on a Friday otherwise they have to store them until late on Monday when the FedEx trucks pick up again. I can understand their frustration with space, but what did they expect when they became an authorized FedEx drop off location? The owner's wife was clearly very upset with me. I felt about 2 inches tall. We will NOT be returning to this location in the future...

James and the staff at UPS store went above and beyond to help me with a package delivery, thank…read moreyou so much!!!

Update. The manager was able to send a tracer and find the lost package. Thankfullyread more

They do the basics, but won't go the extra mile to help address problems. I've had a terrible…read moreexperience in that a refund was expected from dhl, because package didn't arrive on guaranteed time, but safe ship was unable to solve the problem or willing to go beyond the simple online forms, to take care of the problem. Virtually, releasing themselves from a problem and lability, leaving me - their customer- without the money and with late packages. If you can, go somewhere else, that is more professionally driven.

I've used Safe Ship several times both for UHAUL and for shipping. I have no complaints, they did a…read moregreat job. The last package I shipped was an expensive item far overseas (a guitar). I was worried about packaging the guitar, but when I got there the Safe Ship guy offered to package it for me. I took him up on it a little reluctantly because I wasn't sure if he would do it quite right. Well I received a response from the guy I shipped it to that it was packaged wonderfully and was in perfect condition. I will continue to use them for my shipping needs, I find they are easier to work with than USPS and do a great job with their shipping services.

Sent a package to my sister in Chicago and the customer service guy ( heavy set) tagged the wrong…read morebox. My sister got some photos of children and cards, not the $150 gift I sent her

I just had to take the time to tell you how great your employees are! I have been in many many…read moretimes over the years with my ups packages (quite a few Amazon returns in addition to personal shipping) and every time no matter how busy or how slow it is, everyone is so patient, friendly and so helpful! Today I had Eric and he took the time to help me figure out how to email an Amazon return label to the store so it could be printed. He was patient, understanding and so nice. In this day and age some businesses treat you like a like your just a transaction, it's refreshing to be greeted with a smile and assisted in any way needed. Kudos to your staff!

I have posted only one bad review in my whole lifetime, but I feel compelled to write this one. I…read more went to the Kinkos Fed center in Green Bay, and an employee named Leigh was extremely rude. She explained things so poorly to me that I left after 15 minutes not understanding anything about my project. I went home, googled printing places in Green Bay, and promptly met with someone at Digi Copy who was professional and courteous and clearly explained all my options. He gladly accepted my $275 order that Kinkos lost out on because of an employee with a bad attitude.

Ernest is the man! I'll forgive that he's a Chicago Bear's fan (haha!). He was very helpful in…read morepicking out the box I would need and letting me know how to package my books. Would recommend this location!

Literally the worst experience with customer service I've ever had. Tried to pick up a package that…read morethe driver failed to deliver (even though everyone was home and no one rang a bell or knocked. Trust me, the dog would have alerted us.) The disaffected youth girl with vines tattooed all around her arms just shoved a QR code at me and said I should call ups. Like they aren't? Try hiring people who are at least partially competent or reasonably interested in helping people. It'll go a long way

Owners were informative about acceptance dimensions/weight, cheery, and gave me great service on my…read morelarger item this morning! Very nice store! I understand this was an original MB Etc franchise previously, and these owners are also hometown fantastic!

They have a newish manager onsite who is terrible. She lacks customer service skills, talks down to…read morecustomers and hides in her office whenever possible. I recently brought 100 letters in to be folded. The copy center staff told me it was a 10 day turn around time for a job that should take 15 minutes. When I asked why I was told it was a new store policy. I questioned the manger on this and she screamed at me that I need to better manage expectations and who did I think I was to question her and expect them to drop everything for me. I asked for the corporate office number and gave me the customer service number to place an order. My company had spent over $1,000.00 at this store monthly. When I told her we'd be moving our business she laughed and said she didn't need the sales. I will never spend another penny at this location.

Corbin, the manager, and all the staff are always super friendly and helpful!read more