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    PitchBox Studio

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - PitchBox Studio

    Copymaking services

    Graphic design

    Printing

    4 More Services

    Photo printing

    Poster printing

    Sign printing

    Scanning

    PitchBox Studio Photos

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    Lumaprints

    Lumaprints

    4.8
    (91 reviews)
    $

    The quality of the picture and the frame were excellent and the price was unmatched compared 3…read moreother shops I reached out to. Couple of minor quirks: They don't have a local shop to purchase from so I had to order online which was not an issue. The account set up and ordering were easy as the online portal is fairly intuitive. I only needed the frame for a photo I had purchased but they require a photo to be uploaded which again, not an issue (it allowed me to check their print quality aside from frame quality for future projects).

    Unfortunately, this was my first experience with Lumaprints and most likely my last. I wanted to…read moresupport a local business, since I usually get my prints serviced elsewhere, and then I saw an artist have a good experience with Lumaprints and wanted to give them a try. Their quality didn't meet my expectations with prints that had creases running across the pieces, and while it may sound quite unforgiving, it was because I needed the prints as a gift for a friend who had gone through a loss. I put an order in on May 6th for an 8x8 and 5x5 print and was told they were available to be picked up on the 11th. I let them company know I'd pick it up on the 15th and took time off work to do so. But upon inspecting the prints later, the creases across the prints ruined this gift idea. I've attached a picture since I was surprised there wasn't a quality check on these. It happened to be that I got 2 prints ordered through their site and did a will-call to pick up the prints. Their turn around time is quite decent, but the hours of operation does make it challenging to pick up, since they open M-F from 9am-3pm, which makes it hard if someone is working those hours and doesn't have a long break I emailed Lumaprints about my disappointment in the quality of the prints I received, and an associate, Jessy, was quite responsive. I give credit for the fast customer service response. But since it was on Friday that I picked up the initial prints, that would mean having to wait until the following week, and it was too late by then for me to give the gift that weekend. Jessy did let me know that they would reprint my order and expedite my prints so I could pick it up. That was definitely the standard thing to do what is right. However, I was going to be unable to take time off work to go pick up the prints again, so I asked Jessy to bill me an invoice for USPS ground shipping to have the prints shipped to me. Once I completed the shipping charge invoice, they sent out the prints to me. I received the prints on May 21st since I was somewhat local. In addition, it's strange that Lumaprints seem to be off on their measurements. I ordered a print in 8x8 and had to trim the print to fit this into an 8x8 frame I purchased from Michael's Arts and Crafts. This too added to my frustration. The overall experience I had with Lumaprints definitely left me disappointed.

    PitchBox Studio - copyshops - Updated July 2026

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