This is my first every Yelp Review and here's why…read more Orlando at Simple Mobile was a total professionional and repaired my water damaged Samsung S20 Fe 5G phone quickly and at a reasonable price. He listened to me and all of my concerns and explained what he would do and even showed me the factory Samsung display screen he would use to replace my old one if needed. He connected my phone to a special charger he had that showed that the phone was charging even though we didnt' see or hear anything. I dropped my phone in 5 ft of water for about 30 seconds. After 3 days of trying various methods to dry it and trying every combination of button pressing and restarting the screen was just black. Sometimes I'd hear a blip and a short vibration. So I started calling around West LA for quotes. The prices I was getting, I could just use the money to buy a used phone of Ebay or Swappa. I yelped my request and decided to give Simple Mobile a try. Orlando gave me a reasonable quote, better than all the other repair shops. He also said he had a factory Samsung display screen if needed and that they offered a 30 warranty on the part. No one else offered this. The shop is in a very dense part of town, a little past Koreatown across from MacArthur park. There's a parking lot next to the shop. Just tell the security guard you're going to Simple mobile. I had my concerns but don't judge a book by it's cover. The drive was worth it. Orlando called an hour after I dropped off the phone and said the old display was fried. He installed the new one and it was working fine. It even had the plastic wrapper on the screen. I tested the phone and saw all of my texts and pics. The finger print scanner wasn' really working, but it never worked that well to begin with. I added a third scan of my thumb and the scanner's been working better than before. Orlando at Simple mobile will be my repairman if I ever need help again. They also repair tablets. Thank you Orlando and Simple Mobile. You saved the day.

Left my iphone 15 and was given a time to return. When I returned the whole place was closed and I…read morehad to wait in an alley to meet the people from their booth by chance. Then my phone was held hostage while they tried to not only force me to pay cash(after stating in message cash app and Apple Pay were acceptable) they tried to make me pay an extra $100 dollars. Don't trust or give theses thieves your service!!

T-mobile is probably the worst service I've ever had and they make cancelling your service and…read morereturning equipment next to impossible. I spent 3 Gm hours returning devices today and in the end they said they could only accept the equipment and not cancel the service. I strongly advise against using this product. Their business tactics are horrible.

Came in a couple days ago to upgrade my phone to the iPhone 17 Pro Max and I was waiting for…read moresomeone to be available and the associate by the name LUCERO rudely talked to me like I was a thief or a child telling me not to unplug the display phones when I was just looking at them... she stopped helping the customer that she was with to come around the corner and talk to me like I'm an idiot and then I got a different associate MOISES to help me with my upgrade and I let him know that his coworker had said that and he said the same thing that I'm not supposed to unplug the display phones. I WASNT!!! After that comment I made him stop the transaction and left because I will not be made to feel like I'm trying to steal or be talked down to by someone I'm gonna spend money with. I genuinely don't understand what the big deal was if I unplugged it because it was just a charger and the display phones are connected so it's not even like you can take them off even though I was not trying to. Honestly, this behavior was disgusting and I'll never come back to this T-Mobile store unless both of these associates no longer work there.

Great experience and smooth transition to installing WiFi for a new apartment…read more Extremely helpful and available more than I'd expect for a business. Above and beyond with Peter and his team.

Friendly, affordable prices for your budget. One professional cellular store in Korea town Los…read moreAngeles.

I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Brian was incredibly professional, friendly, and knowledgeable. I came in with a cracked iPhone 17…read morePro screen, and he had it repaired in just 10 minutes. The service was fast, the quality was excellent, and the price was the most reasonable I found. I highly recommend him if you need a quick and reliable phone repair!

A few months back, I came in to switch my payment method and also to create a new account and a…read morehome wifi. The switching on my end was cumbersome but Nicholas was very patient and knowledgeable in the whole process. I'm posting this now because all got resolved and everything's been good ever since. Highly recommend and major kudos to him!

A couple days ago I came into this store to upgrade a line on my account, and honestly the…read moreexperience was terrible. The employees were very impatient and made me feel like they were just trying to rush me out so they could move on to the next customer. I had questions and wanted to take my time understanding my options, but instead I felt pressured the entire time. Because of how uncomfortable and unwelcome I felt, I ended up leaving and saying I needed to think about it. I later went to a different store nearby, and the difference in service was night and day. They were patient, professional, and actually took the time to help me. Not only did I feel valued as a customer there, but I also ended up getting a much better deal. It's frustrating because I originally wanted to do business with this location, but the poor customer service completely pushed me away.

I recently upgraded my iPhone because AT&T is/was running a trade in deal to good to refuse. I…read moreinitially ordered online for an in-store pickup at another location, but after multiple delays and cancellations, I decided to just go in-person to this particular location instead without placing the order online beforehand. I wish I had just come here from the start. Super friendly, super smooth, and I left same day with a new iPhone...even without an appointment. The manager Burhan was absolutely amazing and made sure my trade-in went smoothly. He was super patient throughout and explained everything super thoroughly. Thank you so much! 5 stars and 2 thumbs up! A++++

Eddy was super friendly and helpful. He went well beyond the minimum, for example, checking my SIM…read morecard at the back of my phone to learn about whether or not I might have a purchase option for a Japan-friendly SIM card. Terrific experience!

My phone wasn't charging, and they cleaned my port and confirmed it was a battery issue…read more They replaced my entire battery for only seventy bucks, and were extremely helpful! Great prices and honest diagnosis! Totally recommend!

My friend's stolen iPhone keeps pinging from this location. She called them on the phone asking…read morewhy, and the guy got all defensive and claimed they didn't do repairs or have any spare parts on hand. SHADY

Amazing quality and quick service. Sean was able to replace my galaxy s21 charging port in no time,…read moresame day. Super knowledgeable and friendly. Highly recommend

A great place to get affordable phones and tablets as well as getting anything from phones to…read morelaptops fixed...