This is my first every Yelp Review and here's why. Orlando at Simple Mobile was a total professionional and repaired my water damaged Samsung S20 Fe 5G phone quickly and at a reasonable price. He listened to me and all of my concerns and explained what he would do and even showed me the factory Samsung display screen he would use to replace my old one if needed. He connected my phone to a special charger he had that showed that the phone was charging even though we didnt' see or hear anything. I dropped my phone in 5 ft of water for about 30 seconds. After 3 days of trying various methods to dry it and trying every combination of button pressing and restarting the screen was just black. Sometimes I'd hear a blip and a short vibration. So I started calling around West LA for quotes. The prices I was getting, I could just use the money to buy a used phone of Ebay or Swappa. I yelped my request and decided to give Simple Mobile a try. Orlando gave me a reasonable quote, better than all the other repair shops. He also said he had a factory Samsung display screen if needed and that they offered a 30 warranty on the part. No one else offered this. The shop is in a very dense part of town, a little past Koreatown across from MacArthur park. There's a parking lot next to the shop. Just tell the security guard you're going to Simple mobile. I had my concerns but don't judge a book by it's cover. The drive was worth it. Orlando called an hour after I dropped off the phone and said the old display was fried. He installed the new one and it was working fine. It even had the plastic wrapper on the screen. I tested the phone and saw all of my texts and pics. The finger print scanner wasn' really working, but it never worked that well to begin with. I added a third scan of my thumb and the scanner's been working better than before. Orlando at Simple mobile will be my repairman if I ever need help again. They also repair tablets. Thank you Orlando and Simple Mobile. You saved the day. read more

See all

Left my iphone 15 and was given a time to return. When I returned the whole place was closed and I had to wait in an alley to meet the people from their booth by chance. Then my phone was held hostage while they tried to not only force me to pay cash(after stating in message cash app and Apple Pay were acceptable) they tried to make me pay an extra $100 dollars. Don't trust or give theses thieves your service!! read more

Simple Mobile - Their entrance - Mobile Phones Near Me - Los Angeles, California

Very professional and thorough. Would recommend highly. Will return soon thanks so much

Fast service and a pleasure to do business with. Best price in town. There's a little alley next to the business where they have parking because street parking will be hard to find. Just tell the parking attendant you're going to Simple Mobile and they should not charge you. read more

These people make me proud to be American. This country needs hardworking responsible business owners and this business delivers. Cheapest price, best service and a positive attitude that makes all the difference- this is the place to go!! read more

Great service for the price and fast too! Definitely recommended for a variety of phone repairs! The screen on my iPhone 8 was pretty badly cracked and could barely function when trying to use it. My phone was fixed in about 45 minutes and he even put on a screen protector with no extra charge. read more

Simple Mobile - iPhone 8 - Mobile Phones Near Me - Los Angeles, California

Biviano and his team are the best! I messaged him to get a quote and he was by far the only one that was consistent with pricing. I completely broke my camera lens and I went in to replace the lens and they replaced an additional one that was also damaged and it looks great! The phone is practically brand new!! Thank you so so much! read more

Simple Mobile - Mobile Phones Near Me - Los Angeles, California

Beware! Based on the good reviews, I brought my iPhone here to have the back-glass repaired, which also required replacing the housing. Biviano, who seemed kind and reliable, assured me they would use new, original hardware. They ended up causing unseen damage to the screen during installation and two hours later, my screen cracked. Biviano claimed it was caused by a dent in the "new" housing which surprised me since I hadn't dropped the phone. On closer inspection, I realized they had not used new housing but had given me damaged housing. I believe it wasn't a good fit which caused the screen to crack. However, he of course insisted it was new and that I caused the damage and refused to repair the screen. He offered a discount of $120 down from $160 for a new screen, but I shouldn't have to pay for an issue they caused, and as they say, fool me once... The only positive thing is that he gave me a screen protector so that my fingers wouldn't get cut by the broken glass. read more

Simple Mobile - The phone after - Mobile Phones Near Me - Los Angeles, California

See all

A huge waste of time. I messaged Biviano on 6/6 re: a repair for my 11" iPad Pro charging port, after clarifying the year and model he quoted a repair price of $60 if he had the part in stock. After no response for 3 days I messaged again via Yelp to check on status, still no response. I had to contact him via phone several times over the next two weeks, each time he was apologetic and said he would let me know, each time no follow up. I was willing to be patient because I had previously brought two iPhones to his shop for battery replacement, and his pricing was competitive. I messaged again on 6/23 and he finally responded that he could place an order for the part and would receive it the following Wed 6/28. Not sure why he waited over two weeks before ordering the part? I checked again on 6/29 re: status of part, he responded on 6/30 that it had arrived. I brought my iPad in on the morning of 7/1. Biviano was not in, but the store associate contacted him to inquire about the part. I was informed only then that the part was available BUT that the repair process can damage the iPad screen, and that they would not be responsible. Why would an electronics repair service provider make someone wait for almost 3wks and then advise only when he brings device in that the repair could permanently damage the screen?? It's ridiculous that a repair facility would charge a client to leave device in worse condition than before the repair, why even be in the business of repair? In case others are not aware, Simple Mobile is related to the BO Printing/A Total Wireless group of stores. They have 3 locations within a few blocks of each other and are essentially the same business. Owner responded that it's normal for repair shops to advise of risk to screen, or that other shops factor in cost of a replacement screen in the original quote. Whether that is true or not, it would have been nice to be advised of their policy 3 weeks ago when I first inquired about repairs. It would also help to have an explanation of the breakdown for cost of replacement screen, if necessary, so that prospective clients can accurately compare apples to apples quotes. Otherwise, it seems like a bait and switch where they lure you into with seemingly low prices, make excuses if they break the screen or other components, and then try to justify or explain their policy. read more

This place is amazing!! Biviano fixed my iPhone XS Max for a fraction of the cost of what all other competitors were trying to charge me. Matter of fact, he replaced both my shattered screen and the glass back for less than what they were trying to charge me for 1 job. Also, 3 others told me they'd have to replace my speaker system to fix an issue, and doing so would remove my Face ID setting forever, but Biviano got to the root of the issue and said it was such an easy fix, nothing had to be replaced and my Face ID setting works perfect. Now my phone looks and feels brand new, and at SUCH an affordable price. So grateful to have found him! Whoever owns this place needs to give him a raise. He's the reason this place is reviewed so positively 100%. Will for sure be recommending everyone i know to him, and will come back when needed :) read more

I broke my phone screen and needed it repaired quickly. Simple Mobile is fantastic! They quoted me a price of $65.00 with a 30 minute turn around. The process went smoothly, my phone looks great! I had an amazing experience. Thank you so much! read more

Absolutely flawless service from Biviano! I had an issue with my iPhone's camera, it wouldn't focus anymore. Brought it to a well-known cell phone shop I have been going to for years. They charged me $89 and replaced the camera. Two days later, the camera's lens is full of dust particles and there are now 5 spots on every picture I take. I bring it back. They change the camera again, and it looks good when leaving the store. Two days later, the camera is again full of dust! I finally bring it to Biviano, who first tries to extensively clean the camera, to no avail. He then concludes that dust must be getting inside the mechanism somehow and suggests replacing the camera yet again. I decide to give it a try. He opens the phone up, replaces the camera and explains that the sealant tape designed to make the phone waterproof is missing, and that this is likely why impurities are getting inside the phone. New camera and sealant tape in tape, the iPhone is now as good as new. He had quoted me $75 for this job before starting...and ended charging me only $65. Just wow. read more

Yessssssss :) Biviano gave me a quote for a new iPhone 7 battery and a new dock, installed, that was $50 cheaper vs the next lowest Yelp bidder... and he did it right away, even though it was easy to tell he was busy. He's also opened later than anyone else who Yelp offered up. Apart from that, he seems like a really easy going dude. He's on Alvarado in Westlake/MacArthur Park, one of the last, realest LA neighborhoods. Drop off your phone for repair and spend your hard-earned dough on hard-working folks, Angeleno-pride style. Thanks Biviano! read more

I needed to have my phone's screen fixed. They offered me a good price online before I came to the store. I dropped off my phone and returned half an hour later to it being completely fixed. It looks and works great! read more

Took my cell phone to have the battery changed out. I called around and everyone in my area was charging $50.00. I got an estimate for $25.00 from the Total Wireless Store on Alvarado. Biviano took care of my phone and did a fantastic job of doing the job in a reasonable time period. Why pay more when you can get it do for less here. read more

Biviano was great with communicating and gave me an awesome deal! I really enjoy the quick service with my phone being ready in 90 minutes & the best quote out of 8 other phone repairs that I contacted. The Phone looks brand new after it fell on the ground and was shattered . Definitely recommend! Thanks again read more

I'm very upset with this company for couple of reasons. First of all I wanted my iphone 8 plus front screen replace and back cover replace...guy tells me he would need two hours then calls me same day saying he will need more time and to pick it up @ 7pm. Then calls me saying to pick it up the following day that following day turn into two days and thats because I called them and told them I was picking up my phone. After all that I get home and home button not working. I called the guy back asking him to check it out and doesn't have time ti'll next week. Omg! Cheap price but awful work and waiting time. Carefully guys. read more

Fixed and swapped swollen battery. Awesome. Fast! Very reasonable prices. Definitely recommending to my friends and coming back when I need anything done. Thank you! read more

These guys were fantastic! Super quick, excellent service-- they did a wonderful job fixing my daughter's cracked I phone screen:) And all of this for the best price I found! read more

I am SO thankful to these people for being economically priced and for being so fast to respond to my quote request. I got the back of my XR fixed for only $58 which is AMAZING. All other sellers were trying to gouge me for $100 and up. These people were quick, efficient and very nice. I strongly recommend them for quality, service and speed. read more

Great service! I needed a battery replacement for my Pixel 3 and they ordered the battery and then called me within a couple of days for a quick installation. Presto, fixed! Nice work and followup. read more

Good fast service and best price in the area. Hard to get into apple store during these Covid times so this is the next best option for phone repair. thanks for the quick response. Recommended read more

My phone fell done and i saw oh my god there is a big crack on my phone screen went to google and tuped iphone repairs in los angeles t brandin emailed me that he can come to my area and fixed my phone in his car I was kind of shocked and afraid how it can happens asked him not comfortable he fixes in his car and asked him to come to my condo to fix it.I was so afraid that I am dealing with who and when he came i saw such a wonderful trustable educated guy i am dealing with him he came to my place and fixed the phone the best job i ever expected and not expensive at all I really appreciate him and he came so fast I wish him good luck and refer him to all my friends. People please read my comment and never hesitate this lovely guy service you wont regret thank you Brandin read more

BEST SHOP & GREAT PRICES! The guys in this shop are really nice and genuine. They did a great job fixing my back screen of my iPhone 11 Pro Max! I recommend everyone go to this location. One of the best technicians in Los Angeles. read more

Very responsive, great work, incredible price... I sent out a Yelp request for bids for a broken iPad screen at 11:08PM on a weekday. Biviano replied 10 minutes later, and had openings the next day. I provided what I believe to be very specific considerations (glass damaged, LCD, button and frame all good). His bid was considerably lower than 2 other responses I received. I showed up a little late to my appointment (parking is a bit of a challenge in that neighborhood). Biviano accurately estimated the time to fix the screen at 2 hours, and offered to call me when it was ready. I showed up after 2 hours because I live a ways away, so waiting for his call would have caused a delay. He was ready right on time. The work was very good. Before returning the iPad he thoroughly examined and cleaned it. He then let me inspect it, and made sure the fingerprint functionality of the button was working. When I got back home, my daughter replied "it looks like I have a new iPad". I highly recommend Total Wireless for tablet/phone repairs based on my experience, and will come back if/when something else needs repairs. read more

Very honest business. I brought my phone under impression that the charging port needed to be replaced and was ready to shell out for the fix. The store was very honest by diagnosing the issue to lint in the port. Turned out to be a $3 repair. read more

Very good service very good prices when all the other shops tried to rip me off these guys were honest and give me the best quote to repair my phone ! read more

This place will now become my go-to place for fixing tablets and phones. I brought my iPhone X for a screen repair, and Biviano was responsive, professional, and quick! Prices were extremely reasonable. I went home after the replacement and unfortunately had an issue with the phone. He asked me to come back the next day and fixed the problem without charging extra. Incredibly polite and hard working staff. Everyone wears masks and it's window service, so it feels very safe. Street parking is a little tough, but other than that, I would highly recommend this place! read more

The owner is so nice & great customer service! The price is awesome! I recommend this place to everyone! Thank you so much for fixing the back glass of my iPhone XS Max! read more

I have been in communications with Biviano, who answered promptly and offered the fairest price to fix the cracked screen on my Iphone 8 Plus. He worked quickly and I was out the door in 20-30 mins. He made sure to double check that all of the functions were working properly before I left the store and that everything was in working order. My phone is as good as new. Thank you! read more

They were excellent!! Quick response and friendly. I had a I pad problem and brought it to this place. I really appreciate them. From now on, if my devices get problem, I will definitely go back there. read more

Super fast service with super cheap price. Fixed my iPhone 11 glass and LCD screen for $89

I recently dropped my iPhone 7, straight down, face-first on the asphalt of a parking lot. When I picked it up and turned it over, I was bummed to see the glass had completely shattered mostly on the bottom near the keypad area. This made it difficult to text and see especially in that area. My phone is old but in good working condition and, most importantly, paid for; I wasn't ready to replace it (contemplating switching to a Google Pixel). I figured it might be worth it to have the screen replaced (my brother has done it for me before but I think he's tired of being my personal repairman) while I decide on a new phone. So I researched a reputable place to fix the screen and received numerous quotes. Biviano's was not only the least expensive but his reviews were fairly solid and he offered a convenient time and date to come in...I made an appointment last night for 11am this morning. I showed up 15 minutes early and he was still very accommodating. He looked at my phone and said it would be 30 minutes. I waited in my car and walked back about 25 minutes later, thinking he might tell me it isn't ready yet which would be understandable. Nope, he greeted me kindly and said "Oh no problem, it's been ready." Relief! It looks great, like-new and the functionality is perfect now that there aren't shards of glass impeding it. All for $45 and 30 minutes. Honestly, it was an easy fix but I am just really glad he was an honest and reliable resource. I highly recommend him and would go back if necessary (fingers crossed I won't need to though). Thank you so much for your help and being legitimate. read more

The back of my IPhone XS Max was completely shattered and had glass falling off at all times. They did an incredible job of getting back to me with a price rate and their schedule availability within a couple of minutes of my request. They have the best prices in all of LA. I live in Westwood and they only charged me a fraction of the price that other repair shops were trying to charge me near me. Definitely worth the drive from Westwood/ West LA to McArthur park. 10/10 would recommend and if me or anyone I know needs an iPhone repaired will most definitely be coming here again. read more

See all

I reached out to these guys because my phone screen cracked. These guys are fast and professional! They respect COVID guidelines and are very transparent. Not only are they extremely professional, they also get the job done at a very reasonable price! You can't go wrong with them! read more

I broke one of the rear cameras of my Iphone Xs Max and they fixed it for me in under 30 minutes. Price was reasonable as well among the price quoted to me by other technicians here on yelp. Highly recommended. Alvarado is a busy road, so parking always depends on your luck. read more

Simple Mobile - Testing out the new camera they put on my iphone! Works really well! No issues! - Mobile Phones Near Me - Los Angeles, California

See all

Amazing service!! We got my sons iPhone 6S Plus fixed!! We got the front screen, battery and rear camera replaced and everything works like brand new!! Biviano did a great job and fixed everything in an hour!! Really recommend this place and their prices are really good too. Will be going here again for sure next time I drop my phone haha! read more

Very quick response. Very reasonable priced. Great service! Easy to communicate with. My screen on my iPhone was replaced and it came out awesome. read more

Being knowledgeable and passionate in technology is what makes Viviano up a tier compare to other business competitors. He says anything to minimum and gets the job done. read more

This place is the absolute best. You will not regret bringing your device. Very honest and helpful. Thank you!!!