My phone wasn't charging, and they cleaned my port and confirmed it was a battery issue…read more They replaced my entire battery for only seventy bucks, and were extremely helpful! Great prices and honest diagnosis! Totally recommend!

My friend's stolen iPhone keeps pinging from this location. She called them on the phone asking…read morewhy, and the guy got all defensive and claimed they didn't do repairs or have any spare parts on hand. SHADY

TERRIBLE CUSTOMER AND RACIST i want to first mention how…read morewhen i went it originally to fix a phone, i explained to the owner i had no clue what was wrong and he could please help. We waited nearby about and hour as he said. Then went back in and phone was not ready, he was still fixing it and needed to close. anyway, prior to that he said that it was $100 flat. Never did he mention a difference with paying cash or card. So when i paid it was additional $13 -OK NO BIGGIE however i would have appreciated CLEAR COMMUNICATION prior. MOVING FORWARD --- I referred a family member of mine over to him (because of his "good review") to go get his Tablet fixed -- keep in mind we are going to this "PROFESSIONAL" for his help. So my fam member stated that he was given a date and time to return in which later he did. Come to find out, it was nowhere near fixed. He wasn't even present during that moment. So my Fam member stated "Why was there no communication on his end"? Apparently, the owner took it HARSHLY and ran back to the facility and started yelling at my fam member that " YOU MEXICANS , BLAH BLAH BLAH" All my fam member said was the truth, why was he not communicating and setting dates when not ready? My fam member had to calm the owner down. He's not a confrontational person. Then after, my fam member told the owner he's only asking for him to be informed that it isn't ready so he wont waste his time driving to the location. Shortly after they agreed to leave it a few more days to get it fixed. We let an additional day pass by since we had not heard or received confirmation it was ready ..... then still nothing and upon arrival- ITS NOT WORKING :( so then the owner is getting upset and says that my fam member should have KNOWN what was wrong with the tablet. LIKE HELLOOO, you are the professional sir. You were informed prior to leaving the tablet. He told my fam member how it would cost about $600 and my fam member explained to him had he known then he wouldn't have left it in the 1st place. He kept it for about a month with no solution to it. It was brought back home and still not working. Time and money wasted with a bad experience. One thing about working in professional settings and owning businesses if s that you must have good customer service and there was also NO REASON to yell out anything about RACES. He was completely in the wrong and i feel so bad for referring anyone there. ABSOLUTELY NEVER AGAIN GOING NOR SENDING ANYONE THERE. Sir, please be more respectful.

10/25/19 AFTER MY REVIEW I AM CURRENTLY BEING HARASSED BY THE OWNER I HAVE RECEIVED NUMEROUS…read moreMESSAGES IN MY INBOX!!!!!! I posted my review the owner said it's impossible that what you say even happened because we have been closed for a week. Not true!!! So I posted the receipt showing obviously I was there in that day and time. Then owner claims that they didn't get paid for services other location was paid instead. But since we paid in CASH to the owner that now all a sudden he remembers me now through looking at surveillance obviously missed the cash transaction part unless he's giving his cash to the other location. They claim each location is independently owned and operated which may be true but like I stated- I took the phone to LABrea location and a worker himself told me one hour wait time and then took the phone to the Regent location. At the Regent location is where He fixed the phone and The cash transaction was done. In all my years of Yelping I have never been harassed like this in my inbox it started yesterday even after I told him to stop messaging me I still woke up to messages. 10/24/19 UPDATE FACTS!!!!!!!!Update since I was asked to remove comment and I'm not removing anything.Let me clarify this is for a Review for Services Saturday October 19, 2019. I have receipt to prove it. You need to look at your security cameras On that day around 1 pm. Phone was Dropped off at LaBrea at 11 am location and picked up at 214 Regent Location around 1:15pm. Since you are looking for an invoice as I stated we brought my brothers phone in Last name -Johnson. Check Your records invoices or whatever. This is an actual factual yelp review by a customer (myself) staying the service I received on this day. Ok I was in LA and my brother needed to get His phone fixed and we Found the first location driving down LaBrea. So let me list the problems: 1- Parked in front walked to door nobody there, we walked back to car started it up and a man comes out asking how he can help us and my brother left his phone there and they said it would be an hour To Fix it ok no problem. 2- We go after about an Hour and a half Just knowing the phone would be ready and we walk in to get the phone and the man says-"Oh we had to send the phone to our other location so You need to Go over there to pick it up. So now I need to drive some place Else. At this point we are irritated but ok the phone should Be ready, right??? 3- wrong !!! When we walked in the phone was on the counter still all Cracked up. The man at the new location hadn't even started on it. So now we have another hour wait. We were super irritated at this point. But they got two stars because they did good work but they need better communication and to make sure they work on peoples phones in a timely manner at the original location or at least give the customer an option or a heads up. Needless to say I won't be going back there again.

Good places, fair prices and it is close to my work so easy to work with these people. Thank youread more

He fixes your phone while you wait and the prices aren't too bad either. It's kinda hidden so if…read moreyou've never been you could get lost but super close to campus. :)

Came to stop by to fix my phone and the owner was very helpful and professional. Had a mildly…read morecracked iphone screen and was very satisfied with the fix results, looked brand new and was able to get good quality screen protectors to prevent any further cracks. Was able to get it fixed in a good timely manner and zero complaints with the results. Definitely hidden gem in town and recommend their services and repairs. Will be coming back soon.

A fantastic place to get your phone fixed within 20 minutes . Is supremely knowledgeable in…read moreeverything iPhone . Got my 11 pro max fixed . LCD damage and screen cracked /water damage and it was done very fast and I didn't have to wait . Reasonable prices. And I'm typing on the screen as I write this and it's already better quality than the last repair. Would definitely come back .

This repair shop is horrible I've been to this phone store to fix my phone 3 times in the last…read moremonth and his price always changes from 70$ to 80$ to 90$ every time we go it's a random price, this particular time I'm very upset because my camera is scratched so it's very blurry and when I try to turn the camera it doesn't work or turn. This is the greed the bible talks about I never get a receipt or a 30 day warranty when I go to fix my phone. A few months back I walked in and his whole shop stunk like marijuana. Very unprofessional scamming and greedy I'm never going back. And I don't recommend you go either. Horrible service.

Great costumer service! They pretty much have everything you need for your phone ! && they were…read moreable to fix my broken phone screen in minutes ! Definitely do recommend this spot !

They fixed my cracked screen, but broke face recognition so that my phone would no longer unlock…read morewith face recognition, plus my phone was doing all kinds of weird stuff. I took it to Apple and was told they had messed up the hardware and there was no way to fix it, so I ended up having to order a brand new phone. Do not go here unless you can afford a new phone. On top of it, I tried to update my original review after I found out they broke some hardware in my phone, but they tried to bury my updated review. I have since deleted my original review so that they don't highlight it and mislead others. Their service was so bad that I've taken the time to write a new review to warn others because it cost me hundreds of dollars to get a new iPhone!

My iPhone would not charge and Apple pretty much blew me off (yes, I bought a new phone). We had…read morephotos and videos that did not make it to the Cloud. Went to Express and they diagnosed and replaced the internal charging port in about 45 minutes. Worked like a charm and we were able to transfer the photos/videos. Good service and reasonable price.

BEWARE OF CELL PHONE REPAIR HERE. Don't use them for iphone repair unless you want your phone to…read morebe picked up not working, and with worse problems than when you took it in. The phone charging port they repaired caused callers unable to hear me. That took 3 hrs without a phone. I took it back the next day and the young lady there claimed she didn't have time to fix it. I asked for the manager, and suddenly she could fix it right then. That took another 2-1/2 hrs with me waiting there. Returned home, phone still not working properly. Took it back again and told them put my old part back in and give me phone back. Manager said he would put OEM part in. Picked it back up and now there was no cell service period. My esim no longer worked. Had to go to Verizon to get a physical sim card put in so it could work. I don't know what they did to my phone but I will never use them again.

I paid them $120.00 for fix my phone 2 months ago and they put a new board/brain in the phone…read more Then, and all of a sudden these purple spots started appearing on my screen started yesterday, to the point that it is now almost completely purple so I can't see much. I'm pretty sure it'll be completely dark but the end of today. I took it back to them and they tried to say I dropped the phone. I did not. All of this happened after I turned my off and on because of the fact that my volumes would not turn down. So when I restarted it, that's when the screen started having these problems. I repeat I DID NOT DROP MY PHONE. Don't use them. There's a spot on Melrose that does good phone repair. They also tried to say that the previous repair was for my screen. My screen was not broken. I have a glass piece over my screen and a rubber cover over the other side. they most definitely put a board in the phone but it was either faulty or it just was not new when they installed it.

Wonderful Service Black Owned Speedy Repair and open later…read more, what more could you ask for !!!! Saved my whole night @ 10:30 !!!

Fast and apple certified. Great place great value open late. $200 for an iPhone 14 plus screen…read morereplacement.