Jeff and his crew are exceptional. We would highly recommended this business. Mad Hatter has our…read moretrust and they take great care of our vehicles.

ok they get the job done when they do what the problem is with your car …read more only been there once, i do hear they do emissions as well

I got a call from the head management guy. I believe Trevor and I brought to his attention about…read morethe oxygen sensor being unhooked. Of course he blamed it on previous shop. his mechanics nothing wrong. They do a complete diagnostic check on everything. Just being a Shea tree mechanic I noticed more than their mechanics did with the computer and they're supposed diagnostic checks. I wouldn't use them again. Do not trust them at all.

Called to ask questions and the person on the line hung up. Definitely will not be a future…read morecustomer.

This place will repair your car and will repair it at a fair price. You don't need to worry about…read moregetting ripped off. That is as much as I can say for a compliment. Customer service in my opinion is not good at all. This is just my personal experience, just the basic thing like remembering your phone number they don't do that right. They write your phone number on a piece of paper in front of them and never remember to call you. I had to give them my phone number every time I go there. I got my car repaired there 2/23/2011 and I had to call to find out the status of my car, no one bothered calling to let me know it was done or even call me to let me know what the repairs will be. They did extra repairs without my knowledge, I am glad they did what they did, but they should have at least called me. Also, my car needs another part, I asked the person there to look the price for me and call me to let me know (on 2/23/2011), you guessed it, no one called. I went there yesterday 3/16/2011, in person, to ask the same lazy guy there to call to get the pricing for me. He took my name and number on a piece of paper and said yeah definitely he would call, I was 99% sure he wasn't going to to do it, and hence, the motivation to write this review. I didn't even step out of the door, he immediately return to a conversation with his buddy in there, in a way of him showing me I was annoying him. I didn't think an auto repair place that you have given them plenty of business in the past will get annoyed at you potentially given them more business. Well, that is my view. I did not get a call (I waited all day till close of business) and that means they don't care. I prefer a place with better service, and at minimum, will take your phone number only one time and will remember to call. There are plenty of auto repair shops out there that have better service with better people. I would NOT return back to this place and give them any business. If you value good service like I do then this may not be the place for you. This has been my unique experience with this place, if others have better, great, but I did not. The lazy person they have in there working for them just cost them a customer, if they don't care about that then they should not be in business. Thanks to Yelp, you can easily search for a place with a good reputation. I've noted this and would save completely unnecessary headaches by going to places that are not very good.

Our daughter goes to college in Hamden and we wanted to purchase her a car for the school year,…read moreproblem is, we live in California. No problem here, Rich Jr. walked our daughter through the process, helped her purchase the car without us and then told her to come by through the school year to keep her car in great running condition. Rich Jr and his dad have been in the area for over 30 years and they truly exemplify what a Family Owned Business should be! If you need a good used car, visit R&N Motors.

I have been taking both of my family's cars here for 8+ years and they are fantastic. Reasonable…read moreprice, great service, friendly staff, and very knowledgeable. They are exactly what you would want from a small local service center.

I took my wife's honda there to get a coolant leak fixed. I knew about where it was but simply…read moredidn't have the time to mess with it. They told me an estimate which was nowhere near accurate when we went to pick the car up a few days later. They mentioned nothing about how much the parts would cost and only said what the labor would cost. They didn't bother to call as soon as they found out how much the parts/total cost was approximately going to be, either. When my wife got in the car, she immediately noticed the battery 'idiot' light came on. I thought perhaps the battery was just getting weak and we drove it home anyway. A few days later she decided to try driving her car somewhere, it ended up stranding her. I had to come get her. I am very familiar with this car/engine as I pulled the engine out 7 years ago and rebuilt it complete with a cylinder head rebuild, block boring and ARP head studs. I replaced the alternator and remember some markings that were on it from the salvage yard I picked it up from. The car didn't have any charging problems but now it did (all of a sudden after we dropped it off there). When I took the alternator off, none of the markings the salvage yard put on the alternator were there. This alternator was nearly brand new on the salvage yard car I pulled it off of. Thinking about it, a few days later my wife says to me that she noticed another Honda just like hers but one model year newer was there at the same time as hers and was still there. We're thinking they swapped our good alternator with the alternator on that car. Pretty dirty stuff man....this is why I never take my car anywhere in this area, with the exception of Karnes over by the submarine base in Groton,on the rare occasion I can't get to it myself. I decided to take a chance this one time and see what happens and I got burned. I strongly suggest you stay away from these guys.

Bought a Jeep Wrangler Unlimited and the experience was fantastic. The team was on point in getting…read moreeverything done and me out the door in my new ride. I've already recommended someone go there and won't stop whenever I hear someone is in the market for a new ride. It didn't feel like just another transaction, they were genuine and laid back. Customer for life.

The service I got at Bradshaw Chrysler Jeep was amazing. They answered all my questions and…read moreconcerns I had. They were patient with me when I was going back and forth with the three different Compass suv. They satisfied me with all the features I wanted in my vehicle. I want to thank John Croci for dealing with me from the moment I walked in to my appointment and Joe Bonessi for making my appointment and emailing to see if I was happy with my new vehicle. This was one of the best experiences I ever had since I bought a vehicle.

On Friday, 4/26, I had serious car problems on I-84, far from home. My roadside assistance company…read moresent Greg from Center Motors Inc to tow my car, and pick me up. Not only was he kind and courteous, but he even went the extra mile to drop me off at a hotel I was able to make a last minute reservation at. The next morning, he even towed my car to Volkswagen, free of charge. A+ service! Thanks!

Top notch service, didn't waste my time. Very happy with the experience. Would do business with…read morethem again.

Do not go. They will give you the run around. No…read morewarranties. And will give you a price and change it! NOt recommended!

We found New England Auto Sales almost 10 years ago and have purchased 6 cars from them!!! I have…read more100 % total confidence in Brad, Josh and John. At one point, I asked Brad about a car he had just purchased. He said he needed to check it out first because he needed to identify what was wrong with it. I called back and eventually he said there was something wrong with the car that he couldn't identify therefore he wouldn't sell it to me. We then found something better! We've been back for service and I totally trust that if something needs fixing, they will fix only that thing and charge me fairly. Brad just showed me an issue the BMW dealer suggested I get fixed and explained the concern. I drive 120+ miles round trip in my daily commute. This type of peace of mind is priceless. I recommend New England Auto Sales without reservation.

A great outfit. They'll fix what needs fixing and bill modestly for that. They won't "fix" what…read moredoesn't need fixing and they don't bill for work they didn't do. And they're all pleasant people to deal with. Lexus ...841

the staff is nice and super knowledgeable. they always take the time to answer questions and go…read moreabove and beyond costumer service needs. would highly recommend going to them for any of your car needs.