Total rip off Guy said they need 650 base for any job done…read moreto cover bloated overhead. A hour job was quoted at 850. I called their bluff and soldered my own pipe with 120 bucks on material. This plumbing company is predatory and takes advantage of ignorance. Hire a local self employed plumber for 1/4 the cost. These plumbers are too scared and lazy to get their own van, they could make more and charge less. Boycott these guys. Plumber said our soceity is messed up, no, this company is messed up I won't pay 500 premium for a facade.

Took time off to get some Plumbing done. Sent owner pics. of job, very self explanatory. Plumber…read moreshowed up and quoted a price at least 40% higher than going rates. I agreed knowing I would be writing this review later. 100.00 standard cheapo part and 50 minutes later I paid the 700.00. That's 600.00 per hour. Owner retorted "driving time" and "part sourcing." Now, suddenly we added dishonesty to exorbitant pricing.

Efficient, knowledgable, gets the job done. Had a review of plumbing in general before putting my…read morehouse on the market. Rick was able to manage minor issues on the spot such as a vent for the dishwasher and luckily no leaks were found

Came out promptly, excellent service from a professional! Had to redo substandard work. Couldn't…read morehave been happier! Very knowledgeable with mountain plumbing, yes there's a difference! Will definitely call again! Thank you!

Quick Response and the plumber/technician was friendly, on time, and got the job done quickly.read more

Have used Gil for several years with no issues however recently the other guys who work for him…read morehave been sent out to jobs at my properties and they have been terrible. They came out to do a leak detection and ended up leaving huge holes in the ceiling and walls and then told me they cant figure out how to fix the issue but still charged me a large fee. They were also used to clear a main line clog, charged us $400 and within 8 hours the plumbing was backing up again. He told me to come back out there would be another fee. Will not use them again.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue

Needed to reach out again for our continued issue. There is a back unit built on a garage so this…read moretime, they went through that plumbing. Discussed potential future fixes for current minor concerns and for now, found a plastic piece in the pipes that could be what's been causing our ongoing issue. Also, just over time, these pipes got greasy from grease that can get down the sink from even just cleaning dirty plates. Our 1st and quickest option was a jet flow process. We did this and it did clean out the pipes and got that plastic piece out. We are continuing to monitor our situation and discussing future needs for the pipes anyways but per usual, Always Ready Plumbing and Drain was amazing. They arrived quickly, always super friendly, professional and efficient, and the pricing was still fair for what was needed this time as well. I continue to not be able to rave enough about them! Thank you again!!!!

Had Barkley completely replace an outdoor faucet with a different style as well as stabilize the…read moreline to the faucet. Showed up on-time and completed the job perfectly.

I had a leak in my water main line between the meter at the street and my house. The line was an…read moreold galvanized pipe which needed to be replaced. I called several plumbers for quotes. The first quote I received was very high and the plumber would not be able to schedule the job for 3 weeks. I was very pleased to get the quote from Lyle which was a lot lower and he would be able to start the work immediately. In two days his team dug the trench, installed a new 3/4" poly line and filled in the trench. Lyle even added a customer shut off valve after the meter for no additional charge. I highly recommend Lyle Barkley.

Another great experience with Henley's,..this time with the plumbing guys…read more They rebuilt two toilets a month or so ago with Togo toilets here when we moved here in 2021. They were nothing special. But the Master toilet's loose-fitting valve seranaded us multiple times each day in a pitch best appreciated by dogs. That's what prompted our call initially. My partner was fine with the rebuilt toilets, but I noticed a couple of things that I worried about - mostly related to pressure and power in the flush. Henley's was happy to accommodate my concerns, sending David Casillas, who we met at our previous appointment, to check things out. He took the time to look at each toilet and adjust some things and explain what I was hearing and seeing. He went so far as to snake the Master toilet, saving me from the struggle of getting our snake in the right position to do job correctly. David was also kind enough to remove HVAC-system filter because I forgot what size our filter was. YaY. How helpful for something that wasn't even in his "jurisdiction" or specialty!! The guys always send a text when they're on their way; they arrive within the service window, and if an issue or delay arises they advise you. Everyone we've worked with is pleasant and explains things thoroughly (and if, like me, you might be clueless with some plumbing or HVAC concerns, they give you an explanation a lay person can understand and wrap their head around). Their prices are fair and reflect average prices in our area. We moved from our place with a longtime family plummer of 2 who we trusted and would arrive without fail in a plumbing crisis. While not a family plumbing company of two, Henley's gives the same care and attention to detail.

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

Just called after reading wonderful review. They won't even come to property They asked me…read morelots of questions. One I answered if the bill is thousands of dolllars I would use insurance if not I will pay out of pocket. The lady's as so rude I no longer believe there reviews I read. Business owners Your review starts with the people whom answer the phone.

Joseph and Paul are the man, much appreciated work and customer care to get the job doneread more

I called Ray last week. He was driving up the hill. He was supposed to call me back. Didn't. My…read morehusband called the next day and Ray told him to text him our address etc. it's been about a week. I know he read our message because it said "read". Haven't heard a thing bi don't get it

Northstar was at our house to see how our Airconditioning system is doing. The technician's name…read moreis Andrew. He is friendly and did a good job. Some technicians are more to sell new products or services. Not Andrew. He concentrated on his maintenance service job. We felt easy with him and hope he will return for the next maintenance service.

We did a full re-pipe of the cabin. Fabiola C. and Adolfo…read moreRojo were amazing. They were able to knock the entire job out in one day. I was surprised by how well they cleaned up the area and removed all the old pipes. We've used this company in the past for some toilet repairs, and you can see why they are a Trusted business. I would highly recommend Northstar.