We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

Look no further! If you want polite, professional, speedy service with good prices, you have found…read morethe company! My water heater wasn't working and even with a busy schedule, he made time to swing by. Even then he checked another unit that wasn't working. What impressed me most was how nice he was and how professional he was. He was so thorough and knew his stuff! He didn't just do the one job, he stood by and checked around to make sure the overall integrity was good. He tries to find ways for to be cost effective. He is greatly appreciated! Highly recommend!

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

Quick Response and the plumber/technician was friendly, on time, and got the job done quickly.read more

I am writing to express my extreme dissatisfaction with the full repipe service performed at my…read morehome. While I originally did not intend to leave a formal review, the number of issues I have encountered is unacceptable. I have experienced leaks throughout the system. I have even had to purchase my own crimping tool to repair pipes myself. Additionally, all of the piping in my bathroom required replacement. Most recently, I discovered that the main line entering the house has no support and is completely loose as water flows through it. I chose not to contact you for repairs because I no longer felt comfortable having your team at my property. I am sharing this feedback to document the poor quality of workmanship and the significant repairs I have had to undertake on my own.

Ray, Joe, and their team were top notch! We had a fairly large and challenging plumbing job, and…read morethey handled it extremely well. They were professional, hardworking, easy to talk to, and always took the time to answer my questions. The quality of their work and attention to detail were excellent from start to finish. I would highly recommend Ray's Plumbing to anyone with large or small plumbing needs. Mahalo Ray, Joe, and the entire team!

Ray's quick response on an estimate and the expertise and ability to get the work done the next day…read moreon a non-standard plumbing problem made Ray's Plumbing our new go to. He has an experienced crew and he's licensed, which many of the plumbers in the Lake Arrowhead area aren't. His end price was what we expected for a professional plumbing service. We will definitely recommend him to all our friends!

Today I had the pleasure working with Andrew the plumber from Northstar. He was on time and very…read moreprofessional. He performed a plumbing maintenance at my house and gave me some great tips as a homeowner to keep my Plumbing in safe hands. Andrew has been out here several times and has been amazing. Thank you Northstar..

Northstar was at our house to see how our Airconditioning system is doing. The technician's name…read moreis Andrew. He is friendly and did a good job. Some technicians are more to sell new products or services. Not Andrew. He concentrated on his maintenance service job. We felt easy with him and hope he will return for the next maintenance service.

I needed a kitchen gas line modification due to a kitchen remodel. Manager Aiden sent me a text…read morewith Jessie's color foto and experience. Technician Jessie arrived promptly and gave me a quote including a First Responder discount. The gas pipe was relocated for my new range. The work performed was outstanding and professional. I will now only use Pride Plumbing! Brian P. Yucaipa

I called and scheduled an appointment with them to replace our kitchen faucet and received an…read moreappointment the next day which I appreciated. The technician was very friendly and courteous but, and it's a big "but" he quoted me $900-$1200 for a kitchen faucet and another $1900 for labor. He also stated that his company couldn't guarantee the installation because our water pressure was over 100 psi. Plus he needed to replace our angle stops which would be another $350. I purchased a faucet at Costco for $125 received other bids for less than $300 labor, called our water provider, CVWD and they were aghast that the plumber said our water pressure was too high as it's at 550 psi which is normal for our area and equipment. After I declined to hire Pride Plumbing I've received over 14 text messages and emails from them although I replied with "stop" on their texts. I've now had to block over three different phone numbers yet today I received another text in which I responded again with the reasons why I didn't hire them. Im a senior living in a beautiful community but cost is a factor when I consider vendor services. It's my opinion that I felt taken advantage of and have written this review.

Man does this guy know his plumbing! Peter comes with a pleasant and kind personality too!…read more Peter has worked in the trade and know his stuff. I wanted to shorten the length of my dryer vent line to improve its efficiency and change the attachment to the exterior vent to make it accessible inside the house. If your vent line is this long flexible pipe, it collects more dust and increases the drying time for your dryer. He shortened it to only 4 inches! Amazing job! So while he was working on my new vent pipe, I had him flush my water heater as well. I strongly recommend Peter for all your plumbing needs if you live in Lake Arrowhead.

Receptionist was very helpful and calming during my frantic emergency call, I really appreciated…read morethat! The plumber Peter was very polite and professional. The work was done quickly and neatly and the price was fair. This kind of stuff sucks when it happens but when you deal with people like this it makes it a lot easier!

We sent out requests for price estimates on kitchen faucet and garbage disposal installation and…read moreEzequiel was one of the very few who responded right away. Out of the ones who responded, he was the only one who gave us a direct price estimate and he was quick with answering our inquiries. We booked him for the following Monday and he was right on time. He effeciently worked on installing new kitchen faucet and garbage disposal and did not leave any mess. He made sure that we did not have any leaks and double checked thoroughly. One of the things he also did was fixed the pipes under the sink for us as a bonus, which we are very thankful for! We appreciate his great workmanship and his personality. We are happy that we trusted our gut and hired him. I most definitely recommend him! Thank you Ezequiel!

I called to have a fence built and when finished I asked a question about a closet repair. It…read moreturned into popcorn removed from ceiling's in all room pictured, fresh paint and brand new flooring. My house needed a complete refresh. Kitchen will be painted next. I put my trust into EZ and he just did what he does. I'm extremely happy with the way it all turned out. On to the next project.

Huge thank you to Steve Kizer Plumbing, especially Steve and Ted! They came to the rescue during a…read moreplumbing emergency when our main line backed up into the shower and toilets. They took care of the problem and made a stressful situation so much easier. I truly appreciate their help, professionalism, and kindness. If you need a plumber you can count on, call Steve Kizer Plumbing! These guys are the best!

Steve is great An honest man with honest prices…read more Hes busy for good reason. Worth having patience to get him and keep your arm and leg. The other guys have bloated overhead, receptionist and shiny trucks, none of which gets the job done. Stay away from brothers and Northstar, most the money with them doesn't go to the person thatvgets the job done. Steve can make more and charge waaaay less. I highly recommend as a person with knowhow and multiple homes.