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    Pinnacle Masonry

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Pinnacle Masonry

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    2 months ago

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    Hansen's Pool & Spa

    Hansen's Pool & Spa

    1.8
    (38 reviews)
    $$

    Horrible experience so far. I will expand at a later date if not rectified by this weekend. Hot…read moretub has been in since Sept 15 and it still as of October 7 will not heat up higher than 78. After taking my money, a reputable company would see this problem as a priority, I get a multitude of recorded messages, of course over the weekend. My next recourse is to call Hot Springs and take a trip to court house. As of now I have a big expensive blob in my yard. Water is getting rancid and they keep pointing the finger at the electrician who they have told me numerous times that "they don't work with electricians". Well, maybe they should start. Of course they don't, that way they can point the finger at them. Apparently, they just don't care because after looking at the reviews, they haven't changed a thing. They will be out of business soon. UPDATE: Brandon, Oscar and Sam in service are awesome. I feel like they actually care to orovide good service and take pride in their work. If it weren't for them and their efforts the spa would still not be working. I would give them each a five star rating. I keep hearing how they don't work with electricians but electrical work is a big part of this process and I just wonder how awesome Hansens would be if they had an electrician in service who could work with them. Imagine how much simpler this process would be.

    As a long-time customer of Hansen's, I never expected to be writing a review like this…read more Unfortunately, after our recent experience, we will no longer be doing business with this company. We purchased a pump system that stopped working after just one season of use (Summer 2024). Despite providing video proof and reaching out to Hansen's support on June 5th--just 12 days past the warranty period--we were repeatedly met with resistance and unhelpful responses. The manager I worked with, Nicole, initially agreed to an exchange after reviewing the video I sent. However, that offer was later taken back, and we were told the warranty would not be honored. To make matters worse, I was told I could pay $250 to have a service technician "inspect" the system--despite the fact that a brand-new pump retails for only $317. Nicole's suggestion? "Just come in and buy a new one." Frankly, that's unacceptable customer service from a company that claims to stand behind the products they sell. We spent additional money on shock and algaecide throughout this process, under the assumption that the system would be addressed per the suggestions of the employees at Hansens who know absolutely nothing about how to service a pool. Instead, after weeks of back and forth, we were told definitively that no refund or replacement would be offered. The dismissive and at times petty tone of communication from management only furthered our disappointment. It's unfortunate to end a long-standing relationship this way, but we will no longer be using Hansen's for any of our pool needs. I strongly encourage others to consider the level of customer support they expect before purchasing from this business, it is not worth it.

    Powerhorse Construction

    Powerhorse Construction

    5.0
    (3 reviews)

    Jesus and his Powerhorse Construction crew did an AMAZING job in disposing fallen trees and…read moreconcrete foundation in my mom's vacant lot. She got a notice from the village inspector to clean it up else face finds. We called Jesus and his team came, divided and conquered! They worked long and hard for several days to break up and carried away all debris. It was ALLOT of work and his crew worked tirelessly to clean up the property. They did such a fabulous job that we passed inspection with flying colors. I just want to recognize Jesus and his team for all their hardwork and doing a thorough job. The attached pictures showed all the work that was performed. I highly recommend Powerhorse Construction LLC to everyone! You can trust Jesus and his crew to get the job done right!

    I don't know what happened to my original review, but I will try to reconstruct it here…read more The company is amazing. They know concrete work inside and out. I contacted them to remove my existing front walkway and replace it with a grander one. They IMMEDIATELY suggested and added to the job, drilling rebars into the existing porch so that the new walkway wouldn't sink (like the old one did). Everything was done efficiently, professionally, and on time. I obtained a few other quotes for the job and this company was the one that submitted a reasonable quote, which I accepted. I wholeheartedly recommend this company for your concrete needs.

    Pinnacle Masonry - masonry_concrete - Updated July 2026

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