They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

American Floor Covering was recommended to us by Century Tile. We have now used them for our last…read moretwo tile projects. One job was the backsplash for our entire kitchen and the second project was for a tile job for our butler's pantry. They had a quick turnaround with there estimate for us and were able to schedule our work quickly. Their installers showed up on time and were very courteous. They spent extra time the first day reviewing every detail of the project just to make sure they got it right. Their quality of work and attention to detail was excellent. At the end of the day, the installers spent extra time cleaning the area as well as their work area (in our garage) just so we wouldn't track any dust or grout into the house. Both jobs went smoothly and we are very pleased.

We had our shower leak from cracked grout. It leaked into our kitchen below. Jeff was great came in…read moretook care of the problem right away. Worked with us on prices. His workers were polite and cleaned up great. Jeff stayed in touch with us during this entire process. They did a fantastic job. I would recommend!

Sam and his team helped us re-design our kitchen - offering solid design suggestions. Once the…read morecabinets arrived SKC moved in a timely manner to start the remodel and within 2 weeks the work was complete. We could not be happier with the work

These guys showed up and re-designed my deck and in no time, I had a beautiful solid deck I will…read moreenjoy for years to come. They are reasonable and respectful.

Antioch flooring does all sorts of flooring installations…read more They've been in the business for 30 plus years and it's family-owned that's what I like about it They're honest reliable dependable on time and reasonably priced The owner comes out to measure your rooms himself Then you go in and choose your flooring It's delivered within two to three weeks in a very timely fashion They're very detailed oriented and make sure you are happy with your purchase The customer service I received was phenomenal They were very supportive during the whole procedure A very good experience all in all I had a hardwood floor installed in my home quicker than I anticipated Very high quality flooring I like that this is a family-owned business I highly recommend antioch flooring

I can't say enough about what a great experience it was dealing with Antioch Flooring from them…read morecoming out to give us an estimate to the installation! I would highly recommend them! They definitely went the extra mile to help us! Very happy! Kathie & Bob Janda

I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

One of the best tile selections for a backsplash in the area. The staff is friendly and…read moreknowledgeable. A must see if you are in the market for tile or flooring!

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

I just moved into a condo this past week and needed to get the old carpet ripped out and replaced…read morewith wood look flooring. I reached out to a bunch of places on Yelp, but Peter from IDC Flooring was the first to respond and come by for an estimate the same day!! He was super helpful and we talked through what I wanted, I asked a lot of questions, and he walked me through the whole process step by step. He even gave me different brand and style options that are high quality. Everything moved fast like the paperwork was all electronic and easy and clear. Peter and his team started work within a few days. They were very detailed and easy to reach if I had any questions. The new flooring looks amazing and completely changed the condo. I'm so happy with how everything turned out. Highly recommend IDC Flooring!!! 5/5

We hired IDC from the fabulous reviews from other customers. They exceeded all of our expectations…read more We redid a few rooms of flooring (including one bathroom), changed out a lot of the trim, and upgraded the stairs from carpet to hardwood. Peter is probably one of the most professional contractors I've ever hired. He confirmed the start of the project the day before, showed up on time every day of our 3-4 day project, finished at a decent hour (so we could have our evenings to ourselves), and kept me informed about the progress of the project every step of the way. Everything was contracted and professionally handled in terms of invoicing. He made suggestions for how to improve the appearance of our home in certain places and gave us up-front pricing about every additional change we could add on if we wanted (we took all of his suggestions and so glad we did!). He paid such great attention to detail, fixing so many errors throughout the house that previously were there...things I didn't even know needed fixing! So many of our doors were not sealed correctly and the flooring was all a mess, they fixed it all for us. This was a big project for us - we saved for a whole year for this project - I am so happy we chose to work with IDC. I feel like he actually cared about us, something that is rare to find in people these days! Will definitely call them again for any future projects and will be referring to friends. Thanks Peter, we are truly so grateful for your talents!!!