Millennium Stone of Ill. is no longer in Johnsburg, they are now doing business in Woodstock, and who this review is for.
Luis is the owner, and he came off pleasant enough when I contacted him for a countertop install for my home. He came out to measure and quoted me 7,200.00 for the job. I signed a contract on a Monday and I gave him 3,600.00 down.
I went to several granite suppliers in Elk Grove Village with my wife, and we spent the day in order to pick out the two slabs we wanted for our kitchen counters. I talked with the supplier and they said they could deliver the stone the next day to Luis's shop in Woodstock for fabrication, as we were under duress to get the job done as soon as possible. I texted Louis and he said he would arrange to have someone there to unload the stone...Thought we were good to go... A week had passed and I heard nothing, so I called Luis and he then informed me that he had made a mistake on the price. It would now be 9200.00 to do the job! He also informed me that he did not take delivery of the stone last week because of the price issue. I asked why he didn't call me right away? He blamed his wife for not sending me an email with the price change. That is when I should have jumped ship!, but we had lost a week already, so unfortunately I gave him the benefit of the doubt and agreed to the price increase, as he then promised he could install it by the end of that week. He then called that Thursday and asked if Monday would be ok, I reluctantly agreed. Sunday night rolled around and I had heard nothing as to what time he would be there the next day. I texted him to ask, his reply was 9 to11... really?, his shop is 20 min from me and he couldn't give me a firm time? He arrived at 9am.
I could now post a long list of issues with the install, but I will give you just a few of the lowlights. He had to cut a 10 foot long slot out of the drywall wall down to the studs in order to slide the mismeasured countertops into the wall to get them to fit. Drywall dust and chunks were deposited in my drawer runners and the cabinetry below. He made no attempt to clean up his mess. The end result of the install was barely acceptable. The man is truly a hack and a real jerk to work with.
If you are looking for a stressful experience from start to finish and a half assed job for your big dollar purchase,,, Luis is your man!
If not, STEER CLEAR of Millennium Stone of Il. in Woodstock. read more