I went to this shop 3 times. The first time, I thought it was great. I got a new full set of nails and they looked good. The 2nd and 3rd times were horrible.
When I went the 2nd time, for a fill with the same nail tech as the first time, Tom. HE broke one of my nails with his new electric nail file and then charged me for a full set because he had to do one new nail. He still did a good job, although it felt a little rushed.
When I went the third time, it was horrible. I made a last minute appointment for 10am with a woman named Linda. I arrived at 10:02 because of traffic. She had already been texting me since 9:40am to "come now". She scolded me for being 10 minutes late. I told her it was only 2 minutes, but still apologized.
I previously had the colored powdered acrylic in teal on my nails and wanted a fill and to have a nude color. She said she could not do a light color on the teal acrylic unless I got a new set. So, I said okay, lets do a new set. She proceed to get a piece of metal, that resembled a box cutter blade and jammed it between the acrylic and and real nail. It hurt! When I winced, she started saying, "No, can't do. You already cry. You can't handle. You cry too much. Too sensitive." I was shocked. Now, I realize there were so many times, I should have just left. She finished removing the one nail, then haphazardly applied a new one. I had asked for an almond shape and she didn't do that. I picked a different color because she refused to try a nude color. The nails were lumpy in some sections, and the new nail she applied was crooked. When I pointed it out she LITERALLY said, "No, that's your finger. Your finger crooked." I thought I was in a movie! Like, is she joking with me? When, I told her it was the way she filed it that made it crooked, she gave me the nail file and said to do it myself. I handed it back to her and asked her to file it. She didn't. I asked again if she was going to file my nails into an almond shape. She said, "Next time go that guy, he knows how to shape like almond." She pointed at another tech. She also said, "I like you. But you see other tech instead, they help you better."
I was again, charged a full set because she had to do ONE complete new nail. Remember, she refused to do the rest of the nails because I winced, one time. She really did a horrible job. DO NOT SEE LINDA, she is rude and unprofessional. Her skills are either lacking or she did a crappy job on my nails on purpose. She didn't paint them well. One of them immediately lifted when I left. I was too pissed off to go back and didn't really have time to do so. That same day, the back of the nails began to lift. My hair was getting caught under the acrylic she lazily applied. Very, very bad service.
See the before and after photos when I went to another shop to get what I actually asked for a few days later. read more