This is a great experience. My friend told me this company number. I really want to recommend one…read moreof their worker. Saiff Abbas has did excellent work. He is very professional.

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

Farid gave me flat rate quote for hydrojet and camera inspection upfront, unlike other businesses…read morethat refused to give quotes and requested me to schedule appointment directly. Within one hour he cleaned my clogged sewer line, showed me the results from microcamera, and inspected my pipe design in crawlspace. Super professional and very fair price. Will hire again for all future pipe work.

Farid did a fantastic job cleaning out and scoping our main drain line. Very pleased with how quick…read morethe response was and how quickly the job took (less than 30 minutes). Kudos, much appreciated!!

We were having an issue with one of our toilets. I found this business on Yelp and gave them a…read morecall. I was able to get an appointment for someone to come to the house the next day. When the plumber arrived, he took a look at our situation and immediately knew what was wrong. Instead of charging us, he explained to my husband how to fix the problem himself if he would rather choose that option. My husband was very appreciative as he would rather fix the issue himself. The issue was just as the plumber had described and my husband was able to resolve the problem. To know that this business was not just out to make money and charge us for coming out to our house was such a relief and so appreciated.

I'm marking 4 stars because I don't want to effect the rating on this companies yelp page…read more ******* Plumbing experts were the first available of the 3 different companies I had called to give an estimate on 2 gas lines being run in our home; each from the meter, one for our bbq on our back deck, the other to our gas range in the kitchen. We had requested that we have 2 estimates written up: one with the bbq line and one without. This was stated when the appt was made over the phone as well as requested to the tech when he was here. Unfortunately neither estimate was sent for over a week. The receptionist/PM Roxanne who I spoke to on the phone was very friendly and accommodating. She got the estimate emailed to me quickly after requesting it, but then I had to contact them again in order to get the additional estimate that didn't have the bbq line included. Of the 3, these guys were the most expensive estimate I received for the work. The cost was 2x more than the mid price option. They may do great work, but we didn't get that far. I guess there is a reason people tell you to shop around for plumbing work!

After purchasing a new house we discovered some water that was getting into the basement. I reached…read moreout to Meraza's Sewer Svc's, a referral from the contractor who installed our gutters. Miguel showed up on time, and began pointing out a few issues with the exterior sewer line and some sketchy concrete cracks that could be causing the leak. After receiving their estimate, I hired them and got on their schedule. Both Miguel and Martine do not shy away from hard work! It was not an easy task but they worked methodically and got it done in a robust way. They discovered a sewer line that was completely blocked by clay and mud. Miguel and Martine also found a french drain in the basement that had been incorrectly installed by the previous homeowner. They pointed out that it was not allowing the water to drain into a sewer line which was causing additional problems. The french drain was removed and replaced with a couple of new sump pumps. They also scoped the sewer line. While inside the house, they protected their work space with painters plastic so as to prevent dust from traveling all over the house. At the end of each day, they lined up the buckets full of clay and dirt along a wall and kept their work area super clean. I was so impressed with these guys. I couldn't recommend a better team should you need a sump pump or sewer replaced. We now have a dry basement.

Miguel's service for fixing a leak in our shower was wonderful! We've been having issues with one…read moreof our showers for a while, and he fixed it super fast! And with great care & effort. He also helped us other questions we had for future projects. Highly recommend for high quality and affordable services.

Second time customer. I live in an older townhome, so it's great to have found someone that I can…read morecontact when plumbing issues inevitably arise. Truly appreciate how responsive Jason is, and how quickly he was able to schedule the work I needed done. Prices have also been very reasonable and the work is top notch! Would definitely recommend, and work with again; but fingers crossed that won't be necessary again for a long time! XD

Knowledgeable, respectful, and professional - would recommend. Had a running toilet. Jason tried to…read morerepair but confirmed that it actually needed replacement since there was still issues with the seal. Jason came back Caleb and installed a new toilet for us. Pretty seamless, nice install. Excited for my water bill to go back to normal.

Isaac was able to provide service promptly at 9 pm on a weeknight as I had previously called about…read more5-6 other companies that were not able to dispatch a service member. He was professional and clear and concise about what he was going to fix and was able to repair our situation that night and put us in touch with the right people afterwards.

Not honest in my opinion said they would do the work in a professional and a way in accord with the…read morecontract but it was not the quality I expected one thing in the contract said the kitchen drain must be put between three and a half to 3 ft deep and will here you see it's 29 in

Have had two projects done, fixing a faulty bathtub/shower faucet and some blocked bathroom drains…read more Fast response when messaged via Yelp, good communication, smooth process for setting up appointments in short order and got the job done quickly and efficiently. Also noticed and adjusted excessive water pressure in the house which was not in my original request, and clearly explained what we needed to watch out for to prevent repeat problems. Will definitely call again if I need more plumbing work done.

Fred is very professional and responsive. I was able to set up an appointment the day I reached…read moreout. He had the parts to fix a shower downspout issue and I couldn't be happier with the work and how quickly he resolved the issue. Peace of mind is restored. Fred replaced the shower/tub downspout which had been installed by another "plumber" with black pipe that is only supposed to be used for gas because it rusts (which it did!) Thank you for fixing it, FT Plumbing!

We used them to install a pressure valve regulator and expansion tank. Kenji who answered my…read morequestions over chat and provided competitive and transparent pricing after I shared the ask and video/photo without the hard sell of coming on site for an "inspection". When onsite his tech, Juan, was polite, clear on the process and steps he will take. Absolute pleasure working with this company. Finally they called 1 hr before schedule to give me a clear ETA. Highly recommend.

High quality, very professional, and deeply skilled at a very fair price. Kenji was very responsive…read moreto our project to retrofit in a new utility sink, provided three options for permittable drain install, validated with the city. Juan was very skilled, open with info, super professional and friendly. Inspector noted the high quality of work and fittings used.