I typically enjoy a Pincho factory, but today was just an all-around bad experience at this location. It was quite clear that there was no manager on site. The tables were dirty, the floors were wet, the used trays full of leftovers were stacked up on top of the trashcan, and there were no napkins anywhere (I had to walk down to Papa John's to get a few napkins). There were plenty of employees, and we were the only people eating in, so this wasn't an issue of the dining room being a mess because of a massive rush. I ordered my burger medium well, and it came out almost raw. My friends' burgers seemed slapped together as well, like they were just trying to get our order through. Few places are able to get burger temperature and presentation right, but the expectation is that when you're paying a premium price for a burger, that you will get a premium burger. I don't blame the employees, they were working as hard as I would if there was no one there to manage me. read more

PINCHO - An undercooked fritanga burger - Burgers Near Me - Pinecrest, Florida

Great food and nice staff. I usually go to the Bird Rd location but I was in the area and decided to order from here. Food was fresh and great. Staff was friendly. My food was ready In less time from the approximation on the app. Location is very clean. read more

Love this please, the croqetesa burger is the beat thing over ever eaten !!! They are quick and I've never had an issue. I like the pincho trip also where you get one of each. The meat is always cooked perfectly and not dry. They do a great job. read more

It weighs on me to give 3 stars because I wanted to love this place and have been dying to go since it opened. I hope since they are still new that they improve. They were out of hot dogs and still no liquor license to serve me up their draft beer as advertised. There were no open tables but an older couple were hogging an extra table for two with their belongings so I politely commandeered it. The staff should have done that for me. The shrimp pincho was well seasoned but they came out luke warm. The Croquetesa special burger had great tasting ingredients but for $10 I was expecting a bigger patty - it was as thin as I was back in high school before Fuddruckers opened across from school and we were chowing down one pounders on the regular. The sweet potato tots with apple butter were amazing but also on the luke warm side. I'll come back but come on guys. Way too many awesome burger places like Shake Shack and Burger Q to not get the experience right to win over local regulars. read more

I love Pincho factory, so I was very excited when I saw that one was opening just 1 mile from my house. To my wife's embarrassment, I even checked to see how the progress was coming upwards or 3 times since the sign went up. So I was very disappointed on my first trip to the Pinecrest location. We waited over an hour for a to go order of 3 burgers, fries and tots. It was very disappointing. However, Sandy, the franchise owner, was very apologetic and asked us to come back for a 2nd shot. The second trip to Pincho went much better. It was very crowded, so you have to be accepting of waiting a little bit for a table. The staff was nice and friendly. I ordered the Cartel Burger. It is delicious. Brioche bun, Mango sauce, pink sauce, fried onions, bacon, cheese, all go together perfectly. The first time around I got it on the tostone, and it was also a good choice. My son and wife each got the pincho burger and were very happy. My daughter is Gluten-Free, so pincho is great because she can have the tostone burger which uses fried plantains instead of a bun. The Cartel burger is my favorite, but the sweet potato tots are a close second place. They are so good. Next time I think I'll try the Buffalo Chicken sandwich or the Black and Blue burger, they both sound really good. Also I'm really hoping they get the approval to sell beer and wine. read more

PINCHO - Cartel Burger - Burgers Near Me - Pinecrest, Florida

Probably one of my favorite restaurants, this is definitely THE place for a cheat day! Don't hesitate to get some of their seasoned fries and a juicy burger! read more

PINCHO - Burgers Near Me - Pinecrest, Florida

Finally got to try Pincho Factory and I'm soo glad I did! They added this location in a semi empty shopping strip but its now starting to fill up thanks to Pincho! I visited with my boyfriend for lunch, both of our first times. The place is verrryyyyy small but layout is great and the ambiance is nice and casual. The staff welcomes you upon entering and they were very patient and helpful while we were choosing. I went with a Steak Mediterranean Pita Wrap and my boyfriend had a Fritanga hot dog plus sweet potato tots to split with their amazing apple butter. They have burgers, hot dogs, and pinchos, and they offer custom entrees where you choose salad, rice bowl, or pita wrap and then chicken, steak or shrimp, and they have about 6 or so different "styles" to make your meal. Theres always lots of variety here due to that. They give you a number and you sit and wait for them to bring the food to you. When the food got to us we were in awe at the portions and how delicious it all looked. Presentation was great and when we bit in the flavors did not disappoint. I'm not sure how they do it but I can tell how fresh and delicious their food is by the way I felt at the end! Deliciously full with no issues. My stomach knows when something is too seasoned or processed so I know Pincho is doing it right! Some of the yummiest food I've had in a long long time. I definitely recommend those tots! The prices are average and the portions really make it worth it. They have so many options in food, I can't wait to return. Also they don't serve beer just yet but they told me October so I'll prob return then! read more

PINCHO - Mediterranean Steak Pita Wrap - Burgers Near Me - Pinecrest, Florida

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I'd been anxiously waiting for the day the Pinecrest location would open, and I'm ambivalent. I waited 25 minutes for one toston burger to go. I understand that it's early on so it was packed, but there was also no waiting area. The floor design was poor...they should've paid me for being the one to direct people to the end of the ordering line. Also, I was prompted to download the app from the promotions team but when I tried to use the $2 credit they gave everyone, the cashier had no idea how to use it, and the other employee (appeared to be a manager) very rudely dismissed the app. It seems to me that if an eatery is going to push a platform, everyone be informed about how it is used. What the manager ended up telling the cashier to tell me was "the more money you spend, the more goes back into your account." Yeah...idk what that means either, and neither did the cashier. Unimpressed by the presentation but the toston burger was pretty good. Hopefully things will mitigate themselves once the hype dies down and they hit their stride. read more

PINCHO - Not the prettiest presentation but I did like the burger. - Burgers Near Me - Pinecrest, Florida

I went yesterday to the Pincho Factory in Pinecrest. It was my first time ever at this restaurant. To begin with the local in Pinecrest its quite small. If you go in rush time you will be standing. So you might want to get it to go. The place is amazing as far as service and quality of food. I had the Toston Burger and it tastes great. My wife had the Toston Burger, she said it was alright, that my Burger was better. We also had the Bacon Cheddar Ranch Fries, great fries let me tell you. This place is fire as hell. Looking forward to the one in Ke fall opening soon. I hope that location is rather larger than the Pinecrest one. read more

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Had a wonderful experience here. Was greeted at the door. Got to look at the menu before placing my order. I got the fresco salad with chicken and it was fresh and delicious. Hubby got the cartel dog with bacon, cheese & ranch fries which was yummy. I had some. The place was very clean and the manager George was very sweet. He kept asking us if we needed anything else. The dinning area is a bit small, other than that great! read more

PINCHO - Fresco chicken salad - Burgers Near Me - Pinecrest, Florida

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Have never had a bad meal at Pincho Factory. Particularly like the burger with the tostones "bun"... very creative and good! The chicken pinchos are also great. My only complaint are the high prices (for fast food). read more

I can't begin to express how happy I was once Pincho Factory opened in Pinecrest. It was added to our arsenal of lunch time restaurants to enjoy. I've been to this location a couple of time already. The last time I was there I brought my entire team to eat lunch and celebrate a job well done! How do you feed a bunch of grown men and keep them happy? With the mother of all burger and pincho joints in Pinecrest, Pincho of course. We were 11 in total and strolled in about 11:30, which was great because we took up about 1/3 of the seating. It's not a huge place but does well to accommodate seating. The cashier was super friendly and took the time to offer the monthly special to every one and make suggestions to most of who were first timers to Pincho. Our order came out fairly soon, some of the sides were mixed up but the server did a great job of sorting it out. Customer service was very attentive. I think between the 11 of us we ordered a good variety of what was on the menu between salads to burgers and pinchos and a variety of sides that had us passing plates up and down to taste it all. They were in heaven and by the time lunch was over they were anticipating a food coma once we got back to the office. I also want to make a comment on how affordable this place is. While its easy to make a good $14 burger, it takes talent to make a great burger for about $8 depending on what you get. Thank you Pincho for helping to make their bellies happy for a job well done. read more

PINCHO - Tostone burger with bacon ranch fries, to die for ! - Burgers Near Me - Pinecrest, Florida

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Pincho would normally get a consistent and exuberant 5 stars from me. The only reason I've giving 4 starts is because during Covid one of the cooks was wearing his mask on his chin and mouth only...leaving his nose exposed. Otherwise the experience was amazing as usual. The staff was friendly and well organized. All of my extra sauces were in the bag!!!...something sooo many places struggle with. When I picked up my food it was ready but had not been sitting there...very hot and fresh! AND they didn't close the fry container allowing them to vent their steam...nothing worse than soggy wet fries. I'm sure they will address the mask compliance issue which will keep me going back. It's nice to see businesses who care. read more

Several time winner of the prestigious and coveted Food Network & Cooking Channel South Beach Wine & Food Festival Burger Bash, our expectations were high. It was our 1st visit there and we were enticed by their #627Special, which included the OG, their namesake Pincho Burger (100% all-natural Angus beef patty with tons of ooey-gooey melted American topped with lettuce, tomato, red onion, homemade potato sticks and their secret Pincho sauce) paired with a 627 Ale on 6/27/19 for only $6.27. It did not disappoint! And staff was super friendly and efficient. We will be back. read more

PINCHO - #627Soecial: Pincho Burger & 627 Ale for $6.27 only on 6:27/19 - Burgers Near Me - Pinecrest, Florida

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This pincho used to b really good but I went the other day and it was pretty awful. My rice was so hard and dry in the Saltado bowl, 'm pretty sure it was old. And the chicken toston was basically pink, didn't look cooked enough at all. Unfortunately we took it to go so we didn't realize till we got home. Sucks. read more

PINCHO - Saltado Bowl - Burgers Near Me - Pinecrest, Florida

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Placed an order online which included 2 pincho burgers and a toston burger , must say they were Amazing ! they were cooked to perfection the taste was by far the best in Miami. the place is very clean and the staff is Awesome very welcoming and friendly which is hard to find these days! keep up the good work! read more

Best lunch spot in Pinecrest! Stellar service every time we come in with delicious fresh food! Keep up the good work Pincho!! read more

I've been here a couple times, to this location and to others, and they never disappoint. The service is always good and the food is always fresh and tasty. This is the perfect place for a casual quick lunch or dinner as they always provide exceptional and tasty food within minutes. If there's one thing you have to get here is the sweet potato fries with the apple butter sauce! It's amazing! I usually get the pincho burger as it's made to perfection but they have various types of burgers, salads and pinchos. They usually have a special of the month like a quesadilla burger that is available for a limited time. They have a nice selection of beers as well. read more

PINCHO - Burgers Near Me - Pinecrest, Florida

good service, food was good and the place was clean. tables are a little sticky thoug.

So, I'm here at one of my favorite Miami Burger joints after the gym, having my weekly cheat meal. My go to burger is the Tostone burger, I go the extra mile and add the queso frito. My buddy actually went for the fried egg on top of his. It's a guilty pleasure, sort of a deep seated desire that I now crave every couple weeks. The service here in the Pinecrest location is awesome, super friendly, always happy to make recommendations and suggestions. Came around lunch time, and was quickly attended and served. It's got a nice look to the place. This time sadly, somehow the beef in my burger was just lacking flavor, kinda bland. However, it is still the only place I recommend for the tostone burger, it's the OG. It's a great place to take your significant other that you feel totally comfortable stuffing your face with. read more

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Best burger ... I had Pipo's with platanito inside .. service was excellent.. ask for Khala she was kind and professional. Place and clean read more

PINCHO - From Pincho - Burgers Near Me - Pinecrest, Florida

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I told by a friend to go try the vacafrita burger when I went unfortunately they were doing some maintenance to the location but the manager was absolutely delightful she invited me to get the app and told me to order next time through it and I did I was thrilled to find and promo on there just for me !! Very unexpected and the vacafrita burger OMG delicious!! Definitely going back for more of the menu bite the sweet potato fries are amazing if you haven't tried this place you should definitely give it a try you won't regret it !! I sure didn't ! Btw great job guys !! read more

This was my first time there and it did not disappoint! The cashier helped in me picking my order, the server was really nice. And the food was good. I got the pincho classic and added bacon which was the righr thing to do. The food was fresh when I got it. I love hot fries! The queso frito was sooo good. The only problem is seating. We went on a friday so it gets packed. Some people could not eat there since there wasn't any seats read more

PINCHO - Burgers Near Me - Pinecrest, Florida

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This place is consistently good! The food is made fresh, and their burgers are delicious! The beef patties are nicely seasoned, cooked well done, and is advertised as 100% humanely raised and antibiotic/hormone free. My favorite thing to get is the Tostone Burger- with the burger patty in between to pieces of tostones, the Pincho Burger is really good too and the burger buns are really soft and perfect for the burger and its toppings. I have yet to try the burger with the fried cheese, but I definitely will soon. Usually they have some insanely innovative burger creation on special for the month, so look out for that. Also, the actual pinchos are really good too. read more

PINCHO - Tostone burger - Burgers Near Me - Pinecrest, Florida

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New in town. A local told me this burger was to die for and I needed to give it a whirl. I wasn't disappointed. Quite tasty. read more

PINCHO - Tostones burger - Burgers Near Me - Pinecrest, Florida

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Kendall Pincho Factory is the closest spot from my house but I NEVER mind coming to this location because waiting time is never an issue. Today, they forgot to include the queso Frito I ordered with my bowl. The manager on duty who is a young black male, with tattoos. Sounds like anybody, right? No, not really, go in the restaurant and find the kindest human being there. You'll know who I'm talking about. While waiting for our food, the restaurant suddenly got busy. The manager didn't hesitate to help out to make sure the work flow goes smoothly. Honestly, I feel like, workers like him should get more appropriation. I've been in a business like this, it'll suck if he leaves. So message to the owner or corporate please treasure a worker like him!!! The customer service of this restaurant is an exceptional experience! I highly recommend this place. read more

From the time that we walked in, to the time that we left,they were very attentive I was trying to look at the menu board from where I was sitting in the back and my waiter Sebastian was so thoughtful he brought me a menu so would not be as hard for me to read. It was clean. We both had the special burger of the night Jupina Express, had my favorite cheese on it, Guyere cheese. I am one who really does not like cheese on hamburgers bu this was awesome.....I will get again Sweet potato tater tots YUMMY read more

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This is an OK place for lunch. We order Tostón Burger it was really good . I order chicken pincho for my son ( not good at all ) and for my self, steak rice bowl and I'm telling you this if you hungry please order something else ( portions are small) and they barely put meat but it was good . read more

PINCHO - Steak bowl - Burgers Near Me - Pinecrest, Florida

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Do not order delivery from this location! We've always loved Pincho and have been wanting to support our favorite businesses during this time so a few nights back we ordered with Ubereats and the driver called us that the order never made it to the restaurant. When we called the restaurant the person who answered the phone was extremely rude and said they didn't do Ubereats and the order was not there. We tried tonight with Postmates and we got another call where the driver and restaurant were arguing with each other about our order. I called the restaurant personally to see what was going on and again very rude. Giving us a run around about what was going on and not making any sense. Even saying "whatever Carolina" so unprofessional. We won't be going back to Pincho. read more

I must say the food here is delicious but the service lacks when it comes to the people making the food. They take their sweet time while preparing your food. On this occasion we placed the order in advance so I could take it to go. I did this because of the waits I had experienced during my previous visits. My husband ordered the special of the day, a vaca frita grilled cheese. Son ordered his usual egg'in burger. I'm writing this as I stand here waiting on my chicken pincho wrap. The problem is that by the time my food is ready to go my husband and son's food has been sitting on the counter for over 15 minutes. Three to go orders have left while I've stood here waiting. Fortunately one of the employees was sympathetic to my waiting and threw in a free steak pincho in apology for my wait. Just got home. My chicken wrap that took forever is cold, the pita bread is soggy and they forgot the cilantro sauce. So disappointed. I was really looking forward to my meal even after the wait. What a let down. read more

PINCHO - Burgers Near Me - Pinecrest, Florida

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My favorite place. Never disappointed. Always satisfied. Almost tried all the burgers on their menu. My favorite is still the pincho burger. Great customer service. Very polite and professional. Keep up the good work read more

PINCHO - Best burgers in town. - Burgers Near Me - Pinecrest, Florida

Ok, if you are looking for some exciting burger experience come here. Their salads and chuzos are also very good and freshly made. Give it a try. You won't regret it. read more

Love getting the Pipo Burger here. The server Luis is also very friendly and is always getting my order right! Especially for me, since I have a complicated over. Would recommend this Pincho to all my friends & family. read more

I'm a little late on #NationalBurgerDay but I still wanted to share one of my Top Fave Burgers, which goes to the TOSTON BURGER at @pinchofactory 2 fried plantains as the buns, then topped with jack cheese, lettuce, tomato, and homemade cilantro sauce. Ho-lyyyy shitskis so good! It's so good I have yet to try anything else there! Their other burgers look good and I always say I'm going to try them and then I get there and cave in and order the toston burger! I always order it with the Cajun Fries I also have had there sweet potato tots which is as good as sweet potato tots can get. Stop reading and go to #PinchoFactory you won't be disappointed. read more

PINCHO - Toston Burger! - Burgers Near Me - Pinecrest, Florida

Best burger I've had in Miami area. Better than shake shack! The meat is perfectly cooked, perfectly juicy and a great meat/bun ratio. They have much healthier options as well, but I went all out and got a block of fried cheese and bacon added to my burger. read more

We loved this place. Definitely coming back. The burger on a toston was to die for I added a fried cheese it was yummy!!! I wish they will open one pinchó factory closed to me in Broward. read more

PINCHO - Burgers Near Me - Pinecrest, Florida

so gooood the toston burger esa amazeballs!! absolutely recommend this place staff is awesome and food is bomb!

Worst Service Ever!! I would not recommend this place to anybody. To start off they took forever to clean up tables and it's not like they have a huge place. Maybe 10 tables the most. We had to ask to clean the tables after sitting there for a while. Ordered the food and we waited for almost 40 minutes seeing everyone after us been served already. After the second time asking why it was taking that long they gave us a ridiculous answer that because they changed shifts they kind of misplaced our order. After waiting for another 10 minutes they kept serving other people. We asked for a refund and to cancel the order. Never coming to this place they don't even deserve 1 star. read more

Today I went with my friend to Pincho factory, I had the burger with tostones and my friend had the same, she loved it so much that she ordered the one with chicken. Their sweet potato tots are fresh and amazing. I highly recommend the restaurant. The service was excellent and very attentive. read more

Delicious food, the toston chicken is amazing the service is ok depends who helps you! read more

PINCHO - Burgers Near Me - Pinecrest, Florida