We had Pillar to Post do an inspection for us and boy did we get screwed! The initial findings were all relatively minor, which at the time, we were content with and figured that with buying a home that was 25 years old, we would need to address cosmetics and maybe even a new air conditioner down the road, but what we ended up with, after we purchased the home, was a complete nightmare, to say the least.
Not only were there signs of bedbugs( to the trained eye), we had a much bigger issue. Upon moving in and tearing up the carpet, as one would expect to do when buying an outdated home, we found 3 foundation cracks the size of the Grand Canyon going through our home in both directions!!!! As we followed the cracks in disbelief, we noticed that there was definitely evidence of this in our garage that should had been a RED FLAG!
At the time of inspection, it was clearly evident, that this would be a potential problem, but the inspectior apparently didn't see it as such stating that the crack was in the garage slab. Well guess what! He didn't know of what the heck he was talking about. It was on the main slab of the home and was not covered by ANYTHING at time of inspection, totally out in the open. Also, when we had asked about floor tiles in the home being loose, the inspector guessed it was from loose morter because the house was old. After having our home professionally inspected by a foundation expert, we learned that any fool who knew anything could have spent two seconds to kneel down to tap around the loose tiles and know that beneath was HOLLOW!!!!
So what does this boil down to? About $15,000 to have our foundation fixed, not cosmetically covered with concrete, but actually brought back up level and fixed!!!! Then another 6,000 to replace the tiles in our home after being fixed.
Dave had his own inspector come out after our initial complaint, and they concluded, as per the waiver that costomers sign BEFORE the inspection, that the only thing they were responsible for was the $350 cost of inpection(which, by the way, we have never seen), and no more. WHAT A CROCK OF DOGGIE DOO!!!!
We have filed with the BBB and Pillar to Post has not even responded after several letters have been sent to them. Their previous A+ rating is now a D. We would have NEVER considered buying this home had we known of possible foundation comprimise.
BEWARE!!!!! THEY WILL NOT STAND BY THEIR INSPECTION!!! Especially if they KNOW they screwed up BIG!!!!!!!! read more