No communication. We had them come out for an outlet, and they first didn't even schedule an appointment, just called the day of. Then the electrician came out, didn't have the materials, and then had to come back a second day (another day of work). Three months later we get a bill, which honestly we thought was pretty reasonable, but then they don't take credit cards. It doesn't state a cash business on thier website, nor was it stated to us that it was only cash based when we booked them. When I called the company to ask about it, I was told most businesses don't take credit cards and wouldn't come to any reason except they have been doing it this way for 85 years. (The guy was curt with me). The itemized bill, no wait bill was just one line, no explanation of services just a total. We are very disappointed in the lack of professionalism and communication. I would advise against this company, unless you have the cash hanging around and it's a last resort. read more