James did a great job with my chimney removal. He was very helpful and answered a lot of my…read morequestions. Once we got the quote, which was more reasonable than other contractors, it was very quick for his team to get going. It was within 5 days that they scheduled a time, and then completed the works within 3 days. They found further rot in the wood of the frame so while we were stuck in somewhat of a tough place since they already removed the chimney, we had no choice but to fix it, but I felt James gave us a fair price and didn't abuse the situation. I would highly recommend them and would use them in the future if I have any additional works needed.

I am so grateful to have found James and Keystone. I had contacted 5-6 other masons, some of whom…read morereturned my calls, some of whom visited the premises, but all of whom ended up ghosting, presumably because my project was too small. James assured me that no job is too small, he was always available, he provided a written quotation and a ten year guarantee. His colleagues completed the work early, on the brink of bad weather, repointing the interior walls of our fieldstone basement, which had been shedding mortar and paint for more than five years. It looks great, and I am delighted. C Page, Waltham

I had been looking to replace an old Vermont Castings freestanding fireplace and had done research…read moreon various brands. Do you think I could even get a return phone call or email from Boston/Cambridge area stores? The answer is NO. I emailed Chelmsford Fireplace to ask which models of Valor, Jotul, and Rais they had on the showroom floor. I had a clearly written returned email in ten minutes. I went up to Chelmsford and purchased a Valor stove within 15 minutes of arrival on a Saturday, and it was installed the following Friday. I knew this was a quality place as i entered the store. The store was crowded with customers, it was clean and organized, and the staff were attentive and knowledgeable. This is completely the opposite situation that I have found at other stores. If you want to speak to someone who knows their business and products, take that 30 minute ride up from Boston. I promise, it will be worth it. Since I am located in Somerville I am out of their installation area. No problem, they have The Fireplace Guys LLC out of Malden do their Boston installations. The installation was executed perfectly and complete in four hours. A fantastic overall experience.

My husband and I live in NH and we have purchased two Mendota gas fireplaces from Chelmsford…read moreFireplace Center. The sales department was very helpful however the service department is unable to service NH fireplaces. The service department is not able to answer calls so you do have to wait for a return call. I had called and had to wait days only to hear that they never got my message. I did call the owner, Corey, who called me back and heard my concerns around the service department communication. I will say that every person that CFC has been sent to my house was courteous and knowledgeable however getting in touch with them to schedule a visit was more effort than expected.

We had a huge project that involved an aged retaining wall that needed to be replaced. It also…read moreincluded a privacy fence that was later purchased at Home Depot. The professional team at Linden Masonry helped us with selection of retaining wall brick and supplies needed to complete the project. All our calls and requests were handled in record time and with ease. If we have another project that requires their selection, we will not hesitate to make additional purchases. They are polite, answer questions and helpful when you require specific information about your project. The finished project was beyond our expectations. It was completed May 2022.

This place has the nicest and most helpful workers. I needed to finish a job that a contractor left…read moreunfinished and these guys were so helpful in every way possible. Their prices are fair and they are all such hard workers. Highly suggest!

All the five-star reviews here are well deserved…read more I highly recommend Closet Craft Boston for their outstanding customer service and high quality of work. This review is somewhat late, as we started the design process during COVID. We converted a small study into a walk-in closet, and I was completely new to what is needed and how much and where stuff should go. Coset Craft had excellent, logical, cost-effective recommendations, and I really felt they were trying to build the right closet for my needs while respecting my budget. Second, I asked for a last-minute change in placement of a cabinet, and they accommodated that on-site without an up-charge. Finally, about two years after installation, we had a minor problem with one of the slides on a drawer, and the response to my request was instant. They had somebody come over the next day to fix the issue. No red tape, no questions, just great product and service.

Absolutely awful service and these guys are scammers stay away from them never had to watch…read moreexperience

We recently worked with Wander and his team to delead our home, replace 23 windows,…read morereplace/weatherize an exterior door and reglaze our bathtub. Our experience with Wander was fantastic from start to finish. Wander promptly responded to all our questions during the quoting process and came by multiple times at our request to ensure we were fully informed about the process, timelines, and expectations. He worked with our schedules to ensure minimal disruption, which we were very thankful for, having an infant son. The project was executed seamlessly and Wander kept communication open with us the entire time. He was proactive in telling us that a few extra days were needed to complete the project. We couldn't be more happy with the results! His team went above and beyond, even touching up and painting different spots inside and outside the house that weren't originally in scope, at no extra cost. The team kept a clean work environment and left no trace that they were even in our home. When a few minor issues were identified post-project, Wander was quick to address them. We will most certainly be reaching out to Wander and Crane Carpentry for our next renovation project.

We hired Wander and his team initially for a deleading project and from the start, it was a…read morewonderful experience. Wander is professional, quick to respond, fair in price, and always willing to stop by to discuss plans and progress. We were so pleased with his work on the deleading, that we expanded our work with him to include a near-gut renovation of our kitchen, whole house painting, tile work, and some custom carpentry. All were done quickly and at a high quality. I can't complain at all. I highly recommend Wander for really any project that you have, but especially custom carpentry work.

Easy to set up an appointment with. Workers arrived on time and did professional job. A follow up…read morereport was sent to us by email. Will use their service again in the future. Thanks.

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

We were incredibly lucky to find EF granite and specifically Wandra Nunes, the sales manager, to…read morehelp us with a very big project. The result exceeded all our expectations. The communication was impeccabl. We were receiving emails and calls almost immediately. Wandra was guiding us through every step of complicated process. And when the installation team arrived we were once again very impressed with professionalism and beautiful work they did. The slubs were beautifully aligned to the smallest detail. We can't recommend EF Granite more and going to use them for every project in the future

EF Granite did a terrific job. We worked with Wandra Nunes. Wandra was very knowledgeable and a…read morepleasure to work with. When we decided that the quartz that we wanted was beyond our budget, Wandra recommended some other quartz manufacturers that could be negotiated with if we found something that we liked. We found exactly what we wanted at the second manufacturer and, good to her word, Wandra worked some magic and brought the price down into our budget. She was extremely responsive and kept us in the loop for fabrication and scheduling. Wandra then worked with us on layout, showing us mutiple layout options that would maximize the beauty of quartz' pattern. The installers were, prompt, courteous, and very neat. They did a great job with the installation, can barely see the seams. They cleaned up extremely well once they were done. I would definitely recommend EF Granite and Wandra Nunes, for a great experience with new counter tops.

I was in need for the perfect wine hutch for a very tight space in my condo. I found such a hutch…read moreon Houzz, but could not find a source where I could purchase it. I found Ipswich Cabinetry online and was impressed with the customer reviews. I scheduled a meeting with Mark Welling at his shop and was immediately impressed with his professionalism and creatively. We sat in front of his PC as he designed what I wanted and suggested features I did not even know I wanted. The custom fit cabinet was completed per the schedule we agreed upon and professionally installed at my place. Now I have a functioning piece of art. The craftsmanship and quality is high end cabinetry artistry. I am very pleased with the entire experience and work with Ipswich Cabinetry and would highly recommend to anyone (already have to some of my friends)

Ipswich Cabinetry just completed all of the cabinet work in our new home. I consider myself…read moresomewhat of a perfectionist and these folks are as good as it gets. Attention to fine detail, good sense of design and balance, excellent finish work, enjoyable to work with, highly responsive. They were on the job as soon as we gave them the go ahead. I would recommend them highly and without reservation. Scott F.