Unfortunately, I had an unpleasant experience one more time at this clinic. I stopped going because the people at the front desk accused me of ordering something I didn't. I asked to speak to the doctor, and they refused to call her. I picked up my glasses, one to work on my computer and the other to drive. I expected this person to know what she had to do. She said, and I quote, "You want this for sunglasses and the other ones for the computer." As the doctor's assistant, I expected she knew what she had to do, but she didn't. She had no idea what I needed and assumed I "wanted" sunglasses. Hence, I need them to drive at night, so where did she get that idea? I don't know. When I picked them up, I figured they were transition lenses, but they weren't. I called to ask why she had they done that way, and she just responded, "You asked for them." Doctor: I'm sorry your staff is incompetent; I didn't deserve to pay over $500 for something I didn't order. The worst part was that your staff refused to let me speak to you. So, I've been forced to leave a message here. read more

Doctor is a great people person, addresses any issues you have. Very informative. Thorough exam and explains everything while she conducts exams read more

Visited this office for the first time yesterday. The doctor's assistant who checked me in and performed the eye test was super nice as was the doctor. I switched vision offices because my previous doctor was visibly upset in front of his entire staff when I requested a copy of my prescription without purchasing glasses in his office last year when I visited. I didn't buy any glasses because my prescription didn't change from the year before, I just wanted a fresh copy! Well, this new doctor was great in every way. She was very friendly and explained what she was doing and how my eyes were doing without my asking. I'm very happy with this place, especially since it's several miles closer than my previous doc. read more

My family and I have been coming here for about 8 years now. It's a small independently owned place. Dr. Liza takes great care of us. She takes her time and always explains everything. Her staff is knowledgeable and friendly. read more

Horrible customer service!! Waiting for new prescription glasses, three weeks now. Called for office to follow up, was told maybe next week. Asked for them to call to check on the status, they refused. read more

I have been going to Pico Rivera Optometric Center for over 20 years. Doctor Dimaranan and Martha go above and beyond. They will always make sure you eyes are in the best of health. read more

My son broke his glasses during the COVID-19 shelter at home mandate. We had some hesitation while waiting for our appointment date. We were very pleased with how safe we felt going into the office. All safety precautions were taken. He will be getting his new lenses in two weeks. The office manager was attentive, professional and serviced us at the highest standard! Thank you Pico Rivera Optometric for caring for the Pico Rivera community! Lillian read more

I am happy with the experience and excellent customer service. Thank you for taking good care of my family. First time and will continue to come. Customer Service is 5 stars. read more

Friendly staff and doctor, takes time to explain eye exam process answers all your questions. I didn't feel rushed.

I've been wearing glasses for most of my life. I have never been to an office that is as trustworthy and welcoming as PR Optometric Center. Now my entire family wears glasses and I couldn't feel more confident about getting everyone the best care. Dr. Dimaranan is amazing. She is so knowledgeable and patient with my two young children. Staff is so friendly and helpful. I am so happy that I found a place I could trust with my family's optometric needs. Dr. D is truly the best. read more

Everything about this office is great! Front desk was very attentive and really nice. They were very helpful in ordering my contacts and helping me understand my benefits, even gave me info for a rebate for what I ordered. Liza Dimaranan was so thorough in her exam and was so sweet. She was also very attentive to my exam and informative. This was by far the most thorough and efficient exam I've had. As a first time patient my appointment was great and I am very pleased with this physician and the staff. read more

Always feels like home. I moved to West LA and still come to this optometrist because it's familiar and never had an issue. They always take the time to get to know me and my needs and it feels personal which is what I enjoy on top of the prompt service. read more

I was very happy with this office. I was seen at my appointment time and didn't have to wait. The whole staff is friendly. I can't wait to get my new pair of glasses and contacts. read more

I've been a patient here for 3 years and I feel it's appropriate to finally give them their due. Although they are a small organization, they make it their mission to go above and beyond for their patients and customers. Aside from the always friendly and professional staff, they have (on multiple occasions) been willing to help with my prescription whether its a scratched lens, frames that needed adjustment, or making sure you get your new prescription in a timely fashion. For a staff so small they never seem overwhelmed or too busy to give you the time of day. Sadly, you don't see this type of service too often anymore. Thank you for always being great!!! read more

Love this eye dr. Good quality and the ladies in the office are nice and know their jobs which makes it easy for me

Dr. Liza Dimaranan, OD is wonderful, sweet, and helpful, responds to all your questions and also interested in learning more about her clients. Dr. Dimaranan is an expert and strives to provide as much information to her clients in order for us to make an informed decisions about our eye caring needs and health. We are happy and lucky to have such a great optometrist in our community. Highly recommended! read more

Love this place. You are a patient here and they take care of if my boyfriend and I very well. Very personable and professional. Plus, during this pandemic their cleanliness is their priority. Thank you!!!! read more

This was my first time going to this office and going to an eye exam. Everything went very well. Everything was cleaned right in front of me so I knew it was safe for me. The eye exam was fast and I was able to order my glasses within an hour of my appointment. Great great place!!! read more

I've never had such an informative consultation. This practice is phenomenal, it's obvious they love what they do here. I'm so glad I found this gem. read more

The office staff and doctor are great here. They did not have the glasses that I wanted but ordered them so that I could try them on. This was awesome! I've been to other places where they charge you an extra fee to do this or they do not even give you this option. I highly recommend this place. Doctor is very knowledgeable and staff is very friendly and know they glasses read more

This place was great! They showed me that I'd been over paying for my glasses almost all of my adult life!!! They didnt try to up sell me anything!! I was able to take home not 1, but 2 of the best brand name glasses on the market for the price of just 1 pair of glasses that I had been paying before. read more

My family and I have always gotten our glasses here, I've had good experiences up until today, recently I had accidentally broken my glasses and needed to get replaced, the thing is I live in Pomona .. therefore I asked my mother to do me the tiny favor in taking the glasses to see about a replacement and ask for the price of contacts since she lives closer to Pico, and my car has been having problems, so the front desk lady gave my mother a snarky attitude about my age ( yes I am over 18) and told my mom "I'm surprised she's not here" like okay??? Mind your business lady. Like I get it I am an adult but in the end you don't have to have an attitude over it you don't know what's going on in peoples lives dumbass. So after my mom told her about how my glasses broke etc, the lady asked about the other parts and my mom explained that we couldn't find them since we were out in public at a club and while dancing they got knocked off and they got stepped on and had trouble finding the other lens. With an attitude again she said "ugh I guess I'll have to order another lens" like why are u so bothered with doing YOUR JOB? after that my mom filled out "paperwork" (literally just half a sheet of paper) and my mom was so uncomfortable with that old woman's attitude she didn't even bother to ask about the contacts and left shortly after. It's so sad cause I love the doctor there she's always super nice but that front desk lady needs to do better or just simply retire hahaha. Once I get my replacement glasses I will be finding another place to handle my business. 5 stars for having a friendly doctor, 1 star for that rude old lady read more

I have been coming here for years! Dr. Dimaran is Great and Martha sure has alot of patience with us!!

Today was my first visit to this Center .The staff is very friendly .Dr Liza Dimaranan is a wonderful Dr,she takes time listening to your concern.It's easy to make an appointment with them and the waiting time is short(about 10 min). I 'll definitely stay with Dr Liza as my Oftalmologist. read more

The main receptionist was rude. Gave her several times to turn her attitude around. She did not. When asked about blue light glasses, she rolled her eyes and throw her hands in the air as if I were a bother. We no longer will be doing business with them. Which is unfortunate, because the eye doctor we seen here was amazing. read more

Martha is always patient and helpful and extremely friendly. The office will make an attempt to work with financial issues and although they dont have a big selection of glasses they are able to acquire anything you want if you've found something outside of their selection. Dr. Liza is a sweetheart and will keep you informed of all of the issues dealing with your eye health. read more

I went in on a Friday but I made an appointment about a week in advance. As a first time patient, I wasn't sure what to expect but I was pleasantly surprised! The office was a lot bigger than what it appears to be and they had a much larger frame selection than my last optometrist. Everyone was very friendly and professional but best of all, I was in and out within an hour. read more

I really enjoy my visits to Dr. D's office. She is always very cordial and the staff is great. We may see each other twice a year and yet they still remember their patients. One of many reasons I've continued as a patient for twenty years. read more

What I love about Yelp is that i'm able to let horrible service be known to the public. My husband got a scratch on his lenses, so we took then in for warranty repairs. His glasses were not returned back to him for over a month because, as informed by one of the assistants, they remained in the back office for a long time without ever being shipped to the lab. If you wear glasses, you'd know how miserable it is to be without them for a month. No apologies from the staff, just excuses. I'd wish this serviced on no one. Best wishes to those who end up dealing with this unprofessional group. read more

My family and I love Dr. Liza Dimaranan. She is a great Dr. and she really cares about her patients. We have being going to Pico Rivera Optometric Center for about 6 years. They have a great selection of glasses and sun glasses. The staff is friendly and helpful. Prices are great. read more

Infant see program is awesome and it's really free at dr. D's office. It's an eye exam program for babies under 12months. Doctor was so friendly and she made my baby feel so comfortable. I was worried about the visit with my 11months old but it was super easy! Thanks to dr. D and the staff. read more

The doctors are great, but the front office assistant is terrible. She has a horrible attitude and that is what really brings this place down. She was rude throughout the whole appointment to me, my daughter and my mother. After this last visit I will not be returning even though the doctors are great. I can get better service elsewhere. read more

My old optometrist's office closed so I didn't know where else to go. Luckily I found this optometry! My first time here at this office was great! Lupita was so welcoming and answered any questions I had. She was also great help in picking out my glasses. Dr. Dimaranan was very welcoming as well. She took her time with me and also answered any questions. I loved her bubbly personality and how she connects with the patients. Overall, my experience was great! I definitely recommend this optometry! :D read more

I created a Yelp account just to write this review, so this should show you how good Dr. Chen is! I've worn glasses my whole life, I have really bad eyes, and I've had the same optometrist for the last 10 years. I wasn't too happy with my last visit at my old doctor's office, and a coworker recommended me to go there because his whole family goes here and loves it. When I went for my appointment, the doctor I had was Dr. Chen. She was so nice and professional during the exam, and made me feel very comfortable and I felt like she really cared about my eyes and my health. I'm the type that likes to ask questions when I go see my doctors, and I was VERY impressed that throughout the exam, Dr. Chen managed to answer most of the questions I had in my head just by her talking to me. She is definitely the best optometrist I've ever had, and I can't believe I waited this long to switch. I've had my new glasses for a few weeks now and don't have any problems. If you're not happy with your optometrist, go see Dr. Chen, you won't regret it. The people that work at the office are your typical workers at a doctor's office, nothing to write home about. But you are not there to see them, you are there to see the doc! read more

I used to go there. I made an appointment because I was running low on contacts and needed a new prescription. I asked the front office assistance for a sample pair until my appointment and was told very rudely "No". Most Optometrists offer the same services so the office staff can make or break the experience. Office staff was rude and mean. I went to another Optometrist and had a much better experience. Never going back there again. read more

Love the Drs. and the courteous staff. They are patient, Knowledgeable and worked with my insurance and out of pocket cost. Definitely recommend Pico Optometrist to friends and family. read more