I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

Service is exceptionally good. Even if you have to wait they make you feel very important to them…read more Care about their customers & it appears to be the way they're treat by bosses. Large selection of clothing for both kids, ladies, guys. Very affordable too. Lots of items for camping trips plus snacks that are yummy. Must visit! Museum of animals & fish is spectacular.

My wife and I like to stop by Bass Pro / Cabela's while traveling to walk around and check out…read moretheir exhibits. This place not only had an aquarium but a museum with plenty of animals on display. They did not have the Glock Accessories I needed at the time but this place was worth the trip.

First timer over here! Heard from a friend that they had pet supplies here and it did not…read moredisappoint. There's a great section for all your pet needs (toys, beds, food, snacks, pet care, etc) that I had no idea about! They also carry really good leather bags (boho style) for women, as well as really comfortable casual shoes - it's like a one-stop-shop for camping gear, pet needs, clothing, and shoes, among other things!

Bro. Here's what…read morehappened. My wife comes in here to buy me a shotgun for my birthday. They tell her it's cool, just put the gun in her name. Who knows what they're telling her when she fills out the forms. They take the gun and put it away after her background check doesn't clear right away. A week goes by and she calls them. It takes twenty minutes to get someone on the phone that knows anything. The person says yes we have the gun still and your background report has not come back yet. They also tell my wife do not call back -we will call you when your background report comes in. Flash forward another week, she calls back again, and they tell her her background report is still not back. Plus, we sold your gun. It's a unique shotgun, hard to find unless you specially order it. What an epic fail. I understand background checks are not their fault, but selling her gun?! After telling her they would hold it for her?!?! Don't buy guns at cal ranch. Go to cabellas or an armory.

Kelsie was awesome in helping us get new cleats. She knew what they had and what was comparable to…read morewhat we had before. She was great helping and we really loved working with her.

This place is worth the drive. After yet another horrific customer service experience at Soccer…read moreInternational on Highland Drive, I returned to Team Gear, and I'm glad I did. Better selection, WAY BETTER customer service, and fair prices + club discount. Helpful friendly staff. Got the indoor shoes we were looking for and felt good doing it. I will return to this store from now on.

Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

I used to live in Cedar Hills for 25 years and Recreation Outlet was my most frequently shopped…read morestore in that area. If I needed the name brand stuff (boots, hiking shoes, outdoor wear, coats) I would go down to Sportsman Warehouse. I like Rec Outlet because I can get warm winter pants for cheap and same with gloves and stocking cap , long sleave shirts etc.. Just buy most stuff in bins and then on sale racks and you can get decent stuff for cheap.

I am into hiking so thought I would check them out. I asked if they had any shoelaces and was told…read moreby the girl behind the counter- nope. I walked over to the small boot/shoe section, and low and behold- shoelaces. This place is very picked over, looks like an an unorganized garage sale, and the prices aren't much better than REI. The guy and girl behind the counter were too busy playing with their phones to help anybody. I really don't know how this place stays in business. Don't bother stopping here. Order online or go to REI instead. You will have a much better shopping experience somewhere else.

Big 5 is one of those stores you go in and have a hard time not buying everything inside…read more They have great deals and clearance on lots of sports products and clothing. They've got pretty much all seasons covered for fun outdoor and indoor activities. I'd stop here before some other sporting goods stores to see if you can find what you're looking for because you're most likely going to get the best deal over here.

This is the best Big 5 I've ever been to. Big shoutout to Tyler who took out like 7 different pairs…read moreof shoes from their inventory in the back just so we could try on each shoe. The price of the shoe we bought was reasonable and inexpensive, it was good value and it was a name brand. Tyler was friendly, knowledgeable, and had an admirable work ethic. Thank you Tyler for making our shopping experience enjoyable!

Well this location is definitely smaller than their Midvale location. Only carries outdoor sports…read moreequipment. The other location carries a lot more, like outdoor games, for example. I recommend going to the Midvale location. It's not too far from here. But the people are friendly and what they do carry is a decent inventory of quality products. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Stopped in last week for some ice fishing gear and was warmly greeted. The associate I talked with…read morewas very nice and showed me some of the newer more popular ice fishing lures. We also talked about fishing line and the pros and cons of different types. I left happy and ready to hit the ice.