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Pickleballist

5.0 (2 reviews)

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10 months ago

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4 years ago

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Scheels

Scheels

(268 reviews)

$$

I love Scheels. I like how they are organized that somehow makes shopping comfortable. The layout…read moreof the store is great, from clothing to camping to the cafe to hunting to toys. There is a great selection and variety. I mostly go for the toys. There is a specific toy that I seek and this is the place to find them. While their toy department is not huge and is just a relatively smaller department within the store, what they do have is quality stuff, things that people actually seek out. Lego sets, RCs, educational children's toys, games, etc. I was pleasantly surprised to see a decent selection of disc golf discs. They even had some of one of my favorite brands, Kastaplast! Either Kastaplast is finally getting some mainstream recognition or Scheels has a good sporting goods manager. Speaking of which, Ashton is a great guy and truly thinks of the customer first and the customer's experience. There were even Zuca disc golf carts there. And they were all on sale. Another aspect to love about Scheels are the things you can do there like mini bowling, shooting arcade, and the Ferris wheel. You can have a date there for cheap! And then go to the cafe for a meal or treats. BTW, the jerky they sell there is excellent! All the employees there are very helpful. In some small ways, Scheels is better than Bass Pro, Cabela's, Sportsman's Warehouse. In this competitive market, small ways is what stands you apart. I really like those other stores, too, but Scheels just feels different. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Big 5

Big 5

(8 reviews)

$$

Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

Pickleballist - sportgoods - Updated May 2026

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