Sold me a vehicle out of state and said it was all good and would pass smog. They said the computer…read morewas reset due to a "dead battery." We got the vehicle and it couldn't be smogged until the engine had cycled through the 500 miles. The dealership didnt cycle it themselves and check if it had an engine light or they knew... once it cycled the engine light came on and now it is at the shop costing me $. Of course they deny any responsibility.

Great cars. Very professional. Best prices, Very reliable…read morecars. I would definitely recommend this company. They treat u like family. All around great guys. Thanks.

Proceed with caution…read more My husband & I purchased a 2006 Mercedes ML500 from Scott at Four Seasons Motor Company in February. Overall, we enjoyed a positive interaction, felt no pressure to buy and thought the price was fair. However, we were disappointed with what happened after we took the car home and noticed on Day 1 that the entire vehicle often shook violently while idling at stop lights. When we bought the car, the sales person told us that the owner herself used the car as her personal vehicle for a week. Surely she must have experienced the same violent shaking. In addition to the shaking, we also noticed a few other minor issues and reported them to our sales person via phone: -slider on air vent fell off the first time we touched it -DVD player was not flush with roof -tire pressure warning message on car display -brake lamp was out We were pleased when the sales person suggested we bring the car back in so they could have their in-house mechanic look at it. When I returned with the car, I took a ride with the mechanic, a BMW specialist, and the sales person. The mechanic mentioned several times that he was on his lunch break--with the implication being that he didn't want to spend too much time driving around with me (VERY FRUSTRATING to hear as a customer who just spent $15K w/ a business). Unable to get the shaking to replicate during our brief ride, both men insisted that there was nothing wrong with the car bc the diagnostic system would report any major issues. To their credit, Four Seasons did replace the burned out brake lamp and reset the tire pressure warning. The DVD player was aftermarket, so they said there was nothing they could do about that, and I accepted that answer. However, I was not satisfied with their explanation about the car shaking. So I took the car to Mark Salem's. $250 later, we learned that the EGR valve was dirty and sticking. It needed to be cleaned. This is apparently a known issue with our make and model Mercedes. Clearly, there was a problem---and there's no way the business owner drove the car for a full week without experiencing it for herself. I'm lucky it was only a $250 fix. Despite having a positive experience during point-of-sale, I'd hesitate to recommend this business to anyone else because I believe they were dishonest about disclosing the dirty EGR valve. My husband's had a pneumonia since mid-February, so today we finally got around to calling up Four Seasons and telling them what happened. Their response: "that was months ago." Way to nail that customer service, guys.

I stumbled upon this small dealership while looking for a car. I'm always nervous about small…read moredealerships but they had an indoor showroom that is super clean and all very nice vehicles for sale. I met with one of the salesmen named Scott who I immediately connected with. He wasn't pushy at all and wanted to know my needs and wants more than talking me into a car. I test drove a Mercedes ML 350 which was super clean and had low miles. I was nervous about what a small dealership could do for financing but they actually had better rates than Scottsdale Porsche. I was in and out of the dealership with my Mercedes in less than three hours. Thank you Scott!!!

Let me start by saying my service advisor Payton was absolutly awesome. The service done to my…read morevehicle on the other had was a nightmare. I have a 2020 Defender that's literally in like new condition, but the battery died about 2 months ago. It was the original battery and 6 years is about the life expectancy, so normal wear. I replaced the battery myself, not a big job, but the right on the dash kept saying "charging system fault" the vehicle stopped running and I had it towed to Land Rover Chandler. I live in Tucson so I got a place to stay for the night hoping it would be done the next day, and it was. I was told by my service advisor that the problem was, after replacing a battery in a Defender it needs to be reprogrammed or it will still keep giving the charging system fault light and will not run. The problem was fixed! 330$ later it was running and had passed a 72 point checklist, the mechanic sent a short video explaining the repairs and it was ready to be picked up. I picked up my vehicle at an around noon and began my trip back to Tucson. I stopped at a gas station half way home, ran it to get a drink and when I got back into my vehicle it wouldn't start, not the first time I pushed the start button. I was obviously concerned, but pushed it again and it started! no dash lights no warning lights just had to push the start button twice. I called Payton, my service advisor when I made it home and explained the issue. The only issue was I had to push the start button twice, not a huge deal but annoying. Payton called me back immediately and said he would send a driver from Phoenix with a loaner, pick up my vehicle and fix the issue, I was blown away! great customer service. The vehicle was picked up, I was left a very nice loaner and Payton kept in touch. Three weeks later they had found the problem, it was the integrated starter generator. I looked it up and didn't quite understand why it would be that particular part, because the problem was just having to push the start button twice, no dash lights and it ran great, but whatever, they are the professionals. They replaced the part, and the first part failed, thank goodness it was still in Phoenix. The repair had finally been completed with a couple other repairs the driver noticed while driving back to Phoenix. The low coolant light had come on, and a grinding noise was heard from the front left tire while turning to the right. I was told the coolant reservoir was leaking, and needed to be replaced which was weird because I have never seen any coolant leak on my driveway but once again, they are the professionals so the entire bill was about 3000$, 300$ of that for the coolant reservoir. I received my vehicle and was happy to have it back, until I look din the driveway the next morning and had a huge coolant puddle under it. I was obviously a little concerned and upset. I called Payton and again, he sent a driver with a loaner to pick up the vehicle and take it back to Phoenix to find out what the issue was. now mind you I have already paid 3000$ in repairs that all started with " Just needs to be reprogrammed ". So I received a call from Payton a couple days later stating the problem has been forum! its now the Thermostat Housing that needs to be replaced and for the low price of 2400$ a mechanic could start the repair right away! I was LIVID! I had kept my cool till then and explained to Payton I understand he is just the messenger but he was about to get an earful. I was very upset with the entire experience I had gone through. I explained to Payton that the vehicle never leaked until they had worked on that system and I was not paying for a repair they had caused. Payton was very professional, very apologetic, and took my concern to the service manager right away. I received a call back from Payton 20 minutes later and he told me the repair would be done at no cost to me. I was definitely relived, but started thinking about the whole process. The mechanics were on a fishing expedition with my vehicle from the start. I was told initially that the starting problem could be some module needed replacing but eventually had to replace the integrated starter generator, I was told the problem with the low coolant light was just a reservoir bottle but it turned out to the thermostat housing, plus I have an extra 1000 miles on my vehicle now. I feel like I was definitely upsold, kinda like I went to a Grease Monkey for a 19.99 oil change that ended up costing 500$. These are certified Rover mechanics, they are supposed to fix it right the first time not guess at the problem and hope it works. I finally got my vehicle back yesterday, I hope there are no more issues!! This morning a light on the dash said " Normal ride height " I have never seen that before, but looked it up and seems to be normal, I'll keep my fingers crossed!!! just beware of the upsell at this service department.

Just moving to the area and decided to take my car here for the scheduled maintenance…read moreJames was my advisor and he and his crew could not have been nicer or more accommodating. I will definitely be going back here. Please tell them thank you

Steve was kind, empathetic, and extremely helpful in assisting me with choosing a car. His patience…read moreand understanding made the process so much easier. Although I ultimately purchased a certified pre-owned Mercedes GLB from a different dealership, I have no doubt that I would buy from Steve in a heartbeat. Highly recommend working with him if you're in the market for a new vehicle!

Amazing sales team and finance manager helped me find a Nissan NV I had been searching for. Easy…read moresales process.

I had a budget to stick to and I have four kids. I stopped by and the staff was super friendly and…read moreshowed me a few options they had on the lot I found an expedition that was perfect for my family and I got a great deal on it too. Thank you guys so much for helping me.

I found this dealer on Car Guru. They have a suzuki that is under $2k. My husband and I went there…read moreto see what other used vehicles under $5k they had. When I went in to see if we could look at a few cars, Mark asked "how much money do you have right now? " I told him none because I want to look. Mark asked when I would have some $ so I said, idk... a couple weeks. Marked walked me out the door and told me not to bother looking because the vehicles he has now won't be there in a couple weeks. He shook my hand and said to come back when I have money in hand and then he'll make me a great deal. I don't usually tell a car dealer what amount of money I have when I'm looking to buy - I'm not sure what happened there but I'm not going back and I don't recommend anyone I know go either. If you're looking for a used vehicle under $5k... Don't go to see Mark @ Mesa Auto Sales in Mesa AZ.

I purchased a Lexus RX 350 from Bud and the experience was 5 star. Great car and great service…read more Check them out!

Worst dealership ever. Over charges and over looks damages. Buyers beware. Doesn't walk vehicles…read moreand blames customers for damages they find. Don't trust this dealership. Mike is not honest.

Bill Luke Tempe Dealership ROCKS!!…read more Thank you Mr. Morehouse and Bill Luke Tempe car dealership for making a dream come true - a 2025 Dodge Durango with all the bells and whistles as a Father's Day present for my Husband, Jeff who wanted to trade in our Porsche for another car. All Jeff's friends have trucks. We needed a car that was easier to get in and out of with storage capacity as we already also have a truck (as well as 8 Studebakers including a Hawk, Bullet nose, Avanti (1963 and 2006), Lark, and a Packard Hawk that Jeff is restoring from the ground up) . After scouring the western coast for vehicles, the perfect vehicle was the 2025 Dodge Durango at Bill Luke Tempe dealership. Tasia and I negotiated the deal and during the process the car was transferred to the Phoenix dealership (who was non-responsive) requiring the intervention of Mr. Morehouse who saved the day. He really came through for me after Tasia sold the vehicle that was transferred to the phoenix dealership. I called one manager three times and another manager two times with no return call. When I received a return call the person I spoke with failed to understand customer service. I've been treated so well at the Tempe dealership and when the Phoenix dealership refused to honor and credit the Tempe dealership, it was Mr. Morehouse and his support staff who came to my rescue. Wow! What a difference. You followed through and honored the agreement throughout the purchase finance and transportation to California. Wow again! I just want to say once again thank you to all the staff, Mr. Morehouse and the finance and management at Tempe dealership of Bill Luke. Thank you! Paula Grohs

Trash. 2 weeks after purchasing a BMW here (should've known better) my I-drive controller started…read morefailing. They refused to cover this under their 30 day dealer warranty, and told me it is sold as-is because that a "luxury item" not critical driving component. That's all, I have other shit to say but they clearly don't care and don't respond to any of these anyway. Fuck em buyer beware

Had a brand new civic with a slight rattle. David got me all sorted for a repair the next day, Eric…read moreidentified the rattle and fixed it. I know that was not an easy fix to identify but they went above and beyond!!

Pleased to have done business with them! Thank you to the Honda team for taking care of our family…read morecar and, most especially, a huge shoutout to Armando for walking me through the whole process and explaining everything so clearly. He was very patient, helpful, and never once made us feel pressured to do anything that didn't fit our budget. If it wasn't for Honda taking the time to properly inspect our car, I wouldn't have known about the bigger problems we're dealing with. They potentially saved us from spending even more money fixing something that wouldn't have actually solved the problem. Really appreciate the honesty, care, and professionalism. Thank you, Honda, and thank you, Armando!