Great communication and service. I managed to book two appointments due to my own confusion on…read moreinsurance coverage. This location was quick to answer my call and get me in for a windshield replacement earlier than originally anticipated. Replacement and calibration was completed in a couple of hours and the technician Brian made sure not to scratch my paint by wiping down the car with abrasive cloths. It's good to know that these folks pay attention to that level of detail. A+ to Brian and the office staff at this location.

I scheduled a mobile windshield replacement through the Safelite Queen Creek location at 22325 S…read moreScotland Court for a 2006 Buick Rendezvous. This is not the easiest windshield to replace, which is exactly why I chose a large nationwide glass company. I expected the experience and resources of Safelite to give us the best possible outcome. Instead, the installation had multiple problems almost immediately. The molding was already pulling away at both lower corners, and the upper molding did not properly meet the existing weather stripping, leaving portions exposed. The next day it rained. When the windshield wipers were turned on, they came loose, dropped against the glass, and screeched across the newly installed windshield. We then discovered damage to the new glass, including an impact mark/crack near the center where the wiper arm appears to have struck it. I opened a warranty claim. Safelite sent a representative to my home to inspect the vehicle, requested additional photographs, created a warranty work order, and scheduled corrective service for October 1. I was later told that Safelite technicians do not touch the wipers as a matter of policy. That explanation does not match what actually happened. My Ring camera recorded the technicians removing the wipers during the windshield installation. On the morning of the scheduled warranty service, the location manager apparently decided the windshield claim would no longer be honored. I was not contacted by phone or email to explain that the decision had changed. Instead, another technician was sent to my home to install replacement wiper blades on the already damaged windshield and tell me that the windshield itself would not be replaced. I then attempted to speak directly with the people involved and was told that both the original technician and the location manager were unavailable in meetings. I was also told I would need to schedule another appointment and bring the vehicle to the Queen Creek store. At that point Safelite had already inspected the vehicle at my home, reviewed photographs, opened a warranty work order, and scheduled corrective service. I still have not been given a reasonable explanation for what another inspection is supposed to establish. This was not a complaint about a minor cosmetic issue. The installation left improperly fitted exterior molding, damaged wipers, and damage to a brand-new windshield. Replacing the wiper blades does not resolve the damage to the glass or the installation problems. I chose Safelite specifically because I believed a nationwide company would be the safer choice for a more difficult windshield replacement. Instead, I am approximately $300 out of pocket with a newly installed windshield that is already damaged and molding that was not properly fitted. Mistakes can happen during any repair. What matters is how a company responds after the problem is reported. In this case, I received conflicting explanations, a warranty appointment that was reversed the morning of service, no direct communication about that reversal, and no resolution of the actual damage. I am currently awaiting a callback from the district manager and will update this review based on how Safelite ultimately handles the matter.

Auto glass stars are the best!! I have had 3 new windshield…read morein the past 2 years (thanks Arizona roads). All 3 have been replaced by auto glass stars! Hands down the best. Gretchen is so incredibly nice and helpful. They are able to schedule you super fast and get the job done quickly. This last time I decided to tint the front windshield and it looks amazing. Better than the "big tint shops" in my opinion. I definitely recommend!

Super fast response to my inquiry. They got me in same morning and were really helpful and…read morefriendly. Price was more than fair. The work looks great. Will definitely use Auto Glass Stars again for tint or windshield work. Thanks guys!

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.

Received a phone call from Doug after a previous repair checking in on the work. I told him another…read morewindshield had a crack in it. Doug did the leg work and contacted the insurance and arranged the claim, work order and repair date. He is also a gun guy to talk to on the phone. Luis PAC was the technician that came out. He came early in the time frame and told me he needed 45 minutes to do the repair. Luis finished the job under the time and made sure it was perfect. Bonus points because he made a easy removal tab with the blue tape to remove it with ease. Great work Luis and Doug.

Service completed in time window given at reasonable price. The name of the company that completed…read morethe work was different (SafePro) so that was a little confusing - but all's well the ends well.

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

They arrived on time and did a quick job of replacing my windshield. Price was right.read more

I have a Classic car that is hard to find parts for and not to mention that I am very particular on…read morewho I allow to work on it. My car had a cracked windshield and I had contacted several companies hoping to find one that could take care of my situation, that was when I met Sewall. What a breath of fresh air he was, not only was he professional and polite, he was upbeat and made me feel right at ease with him working on my car. In addition to this he was an actual car guy too, it was a no brainer to have these guys do the windshield in my car and now any other car I get. If only there were more people and businesses driven like this, I would absolutely recommend these guys.

John at Auto Glass with Class is a fantastic person to work with. While I was driving on the 202…read moreone of my back windows suddenly shattered. John jotted down all of my information and 3-way called my insurance company to get the claims started. We then set up a time for a technician to come out the next day. The technician was on time, very courteous and did a fantastic job! I'm very happy with everyone I worked with during this process and the completed work.

Lennie Soriano was amazing she walked us through the whole process and made it really easy for us…read moreplus they were right on time plus got me scheduled next day. I highly recommend and will never use anyone different.

Great experience with this company!! I needed my windshield replaced and am so pleased with the…read moreresults. I received a quote from Carla, who was so nice and helpful and the quote was the lowest of the 6 or 7 places that I called. The technicians who came to my house were very courteous, personable and only took 45 minutes to get everything done! I was given some tips and information about the lifetime warranty of the windshield (which will outlive my car!), was asked if I had any questions, and they were out of there! Nothing but a positive experience and I would recommend them to anyone!

If you want to support a good local business with a great owner, this is your company and Gabriel…read moreis your guy! In an industry where experience, skillset, glass quality, honesty and transparency can vary this one stood out! We got two windshields replaced, requested FYG glass, and has them installed efficiently with no issues. Next time you have an opportunity or need windshield replacement, consider giving them your business, I really doubt you'll regret it!

Had a bad crack in my windshield. They were the best quote (Safelite was more than double). Had…read moregood communication and very professional. Work was done on day and time scheduled. Windshield looks great.

Excellent service! Easy to work with, quick, efficient,…read morehelpful, prompt. We definitely recommend to anyone!! Thanks guys!

I got a crack on my truck on the way into Payson. I didn't want it spreading even more given the AZ…read moreValley heat during the summer, so I quickly started getting quotes. I found 1st Shot Auto Glass and messaged them asking for an estimate. They responded quickly. After bargaining, they gave me the best offer. I made my appointment. The down side was my appointment time was between the hours 10-3 I believe. So I had to wait pretty much all day until they showed up. I don't like that. The guy showed up and worked on the truck for maybe about 30 minutes. Did an awesome job. He was able to take my credit card right off hand which was great. I would definitely recommend this place to replace damaged windshield for your vehicle.

From the start to the finish all of the staff at the shop were very friendly and professional. The…read morejob was completed earlier than expected and with a fine wash and detail job to boot! Thank you San Tan Auto Body, Rich

Had a great experience with Jake, Jason and the team. Had to get body work and an alignment after…read moresomeone side swiped me on the freeway. I wasn't sure if my Mercedes would ever look the same or be as safe as before. The shop did a fabulous job on the repair, it looked better than before. They kept me updated throughout, very communicative, easy to get ahold of and they always welcomed questions. The process went very smoothly and I would absolutely recommend this shop. They are truly kind people which goes a long way.