I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

BlueChip, service and quality of serevice 5 star. From the first call to admin. staff, to…read moreassistance dealing with insurane to the scheduling of replacement and installation 5 star rating.

Service completed in time window given at reasonable price. The name of the company that completed…read morethe work was different (SafePro) so that was a little confusing - but all's well the ends well.

Received a phone call from Doug after a previous repair checking in on the work. I told him another…read morewindshield had a crack in it. Doug did the leg work and contacted the insurance and arranged the claim, work order and repair date. He is also a gun guy to talk to on the phone. Luis PAC was the technician that came out. He came early in the time frame and told me he needed 45 minutes to do the repair. Luis finished the job under the time and made sure it was perfect. Bonus points because he made a easy removal tab with the blue tape to remove it with ease. Great work Luis and Doug.

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

They arrived on time and did a quick job of replacing my windshield. Price was right.read more

Friendly and communicative, walked me through the insurance process, did a great job, and took a…read morelittle extra time to remove some tar splatter from my car with some product that they had on hand. Would highly recommend

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

Small chip repair just turned into a full windshield replacement. Guy cracked my windshield…read more Fresh chip this morning, immediately took it to these guys, within 3 hours of the chip, for a quick chip repair. Now I'm leaving with a footlong crack across my drivers window now and out of luck, needing a full windshield replacement now which will cost me over a grand. Thanks! All he could offer was a "sorry" and drove off. Would not recommend.

Auto glass stars are the best!! I have had 3 new windshield…read morein the past 2 years (thanks Arizona roads). All 3 have been replaced by auto glass stars! Hands down the best. Gretchen is so incredibly nice and helpful. They are able to schedule you super fast and get the job done quickly. This last time I decided to tint the front windshield and it looks amazing. Better than the "big tint shops" in my opinion. I definitely recommend!

Super fast response to my inquiry. They got me in same morning and were really helpful and…read morefriendly. Price was more than fair. The work looks great. Will definitely use Auto Glass Stars again for tint or windshield work. Thanks guys!

Hey Ryan, instead of contacting me Again after 2 months .. to change my review…read more.. You can explain your BullShit to everybody, by responding to my review online....

The best auto glass experience we've ever had. Ryan did a great job to communicate, and even called…read moreus while he had pneumonia! He wanted to make sure we got taken care of. Our install was awesome and calibrated too. Tint looks amazing! Nice job and would never use anyone else! Thanks, Ryan!

Great communication and service. I managed to book two appointments due to my own confusion on…read moreinsurance coverage. This location was quick to answer my call and get me in for a windshield replacement earlier than originally anticipated. Replacement and calibration was completed in a couple of hours and the technician Brian made sure not to scratch my paint by wiping down the car with abrasive cloths. It's good to know that these folks pay attention to that level of detail. A+ to Brian and the office staff at this location.

I scheduled a mobile windshield replacement through the Safelite Queen Creek location at 22325 S…read moreScotland Court for a 2006 Buick Rendezvous. This is not the easiest windshield to replace, which is exactly why I chose a large nationwide glass company. I expected the experience and resources of Safelite to give us the best possible outcome. Instead, the installation had multiple problems almost immediately. The molding was already pulling away at both lower corners, and the upper molding did not properly meet the existing weather stripping, leaving portions exposed. The next day it rained. When the windshield wipers were turned on, they came loose, dropped against the glass, and screeched across the newly installed windshield. We then discovered damage to the new glass, including an impact mark/crack near the center where the wiper arm appears to have struck it. I opened a warranty claim. Safelite sent a representative to my home to inspect the vehicle, requested additional photographs, created a warranty work order, and scheduled corrective service for October 1. I was later told that Safelite technicians do not touch the wipers as a matter of policy. That explanation does not match what actually happened. My Ring camera recorded the technicians removing the wipers during the windshield installation. On the morning of the scheduled warranty service, the location manager apparently decided the windshield claim would no longer be honored. I was not contacted by phone or email to explain that the decision had changed. Instead, another technician was sent to my home to install replacement wiper blades on the already damaged windshield and tell me that the windshield itself would not be replaced. I then attempted to speak directly with the people involved and was told that both the original technician and the location manager were unavailable in meetings. I was also told I would need to schedule another appointment and bring the vehicle to the Queen Creek store. At that point Safelite had already inspected the vehicle at my home, reviewed photographs, opened a warranty work order, and scheduled corrective service. I still have not been given a reasonable explanation for what another inspection is supposed to establish. This was not a complaint about a minor cosmetic issue. The installation left improperly fitted exterior molding, damaged wipers, and damage to a brand-new windshield. Replacing the wiper blades does not resolve the damage to the glass or the installation problems. I chose Safelite specifically because I believed a nationwide company would be the safer choice for a more difficult windshield replacement. Instead, I am approximately $300 out of pocket with a newly installed windshield that is already damaged and molding that was not properly fitted. Mistakes can happen during any repair. What matters is how a company responds after the problem is reported. In this case, I received conflicting explanations, a warranty appointment that was reversed the morning of service, no direct communication about that reversal, and no resolution of the actual damage. I am currently awaiting a callback from the district manager and will update this review based on how Safelite ultimately handles the matter.

Keene Auto Glass was recommended to me by a friend and boy I would highly recommend them to…read moreanyone!! I called on a Wednesday to inquire about getting my windshield replaced and not even 24 hours later, Harry came to my place of business and replaced my cracked windshield. Harry was professional, prompted, and got the job done in less than 30 minutes (20 maybe, I was not timing him)!! Upon my initial call, Kelly assisted with working with my insurance company to make this process easy. I have used corporate America glass companies in the past, was never happy with their service. Now that I found Keene Auto Glass, I will never use any other auto glass company again! One Happy Customer - Nora from Phoenix!

Met Michael under less than ideal circumstances (absolutely none of his fault whatsoever!): 'nuff…read more said. Once He was on the job, stuff got done right. Michael is a plain spoken and honest man, it's obvious. He is also a skilled installer with the right tools. I am a pain-in-the-ass, for sure. When I called him a few days later for a fiollow-up, he was there in a couple of hours, final stitch applied. One very picky customer satisfied. Victory. Michael Keene, you rock! We see no other reason to go elsewhere...ever (: .

Great service if paying cash. Not so much after bill was paid in full. Don't fall for paying cash…read moreand use receipt for insurance reimbursement.

It could not have been a better experience and far exceeded any expectations. I was having trouble…read morefinding a company who could replace my windshield quickly as I was only in town for a couple days. The tech was at my location within a few hours and quickly did the installation and also performed the necessary sensor recalibration, something the other companies I spoke with could not do! Quick, easy and affordable. Thank you!!!