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    Phoenix Pacific

    3.0 (2 reviews)
    Closed 7:30 am - 4:30 pm

    Services - Phoenix Pacific

    Security services

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    ZMANA Residential and Commercial Security Systems

    ZMANA Residential and Commercial Security Systems

    5.0
    (125 reviews)

    Outstanding Home Security System - Total Peace of Mind…read more I've been incredibly impressed with this home security system from day one. Setup was straightforward, the equipment feels high-quality and durable, and the entire system just works exactly how you'd hope it would. The app is intuitive and easy to use, whether you're checking in while away or managing settings at home. What really stands out is the reliability. Alerts are fast and accurate, and the system provides a strong sense of safety without constant false alarms or glitches. Customer support has also been excellent--responsive, knowledgeable, and genuinely helpful, which makes a huge difference when it comes to something as important as home security. Overall, this system delivers exactly what you want: peace of mind. It's dependable, user-friendly, and clearly designed with real people in mind. I would confidently recommend it to anyone looking for a trustworthy, high-quality home security solution.

    It looks like we were just a minority in the introduction we experienced with Zmana as this…read morebusiness does look like it provides quality products and services. My poor review comes from a customer service stand point. Long story short, we purchased a home in which Zmana was already integrated into the system. All we had to do was call Zmana directly to set this up. I ended up working with Kevin Aboud and discovered that my husband was put as the main point of contact on the account. We scheduled our standard service not long out and I requested to see what upgraded options would be available. Kevin took my email address down and assured me he would have a technician email BOTH me and my husband a list of upgraded offerings. I let my husband know and we both awaited the email of what could be offered. Fast forward its right before the visit and the technician ends up TEXTING my husband a brief list and total cost to install an additional product for quite a high figure. My husband concerned for the fee asked to cancel the visit for now and we will reschedule as we would be unavailable for some time after that. Here is where things went sour... the tech ends up being confused about the cancelation and ends up CC'ing my husband on an email to Kevin. Kevin then replies back stating my husband "doesn't know what he wants" and I "want it all". Basically claiming we are not on the same page. Well its definitely hard for both of us to be on the same page when Kevin fails to follow through with his promise to have us both given a detailed list of what could be done. Would you not have some concern that you are all of a sudden receiving a shanty quote via text message from a random number? I took this issue to Zmana's customer service and worked with Carly. She was definitely helpful and profusely apologized for this unprofessional behavior. Shockingly, Kevin's title shows as a "Partner" with Zmana. Maybe some additional training wouldn't hurt a higher up? Word of advice, make sure you don't CC your clients/customers when talking smack about them. We ended up forgoing their services.

    Lifeline Fire & Security, A Pye-Barker Fire & Safety Company

    Lifeline Fire & Security, A Pye-Barker Fire & Safety Company

    4.6
    (30 reviews)

    I was in the market for some awesome Home Security Cameras and seeing the 5 Star Yelp reviews made…read moreme inquire! After shopping around; doing my research, comparing 2 other companies products, and service maintenance fees, I'm happy to say that I have chosen a great deal! The first company quoted me for 4, 4.0 Megapixel Bullet Cameras which costed more and come to find out, they weren't in business very long; don't have as much man-power for maintenance and not as reliable. The second company didn't impress me; they didn't even use Bullet cameras - only Dome; but I was told that Dome cameras are better for indoor because of dust/cleaning, so I'd rather have bullets. I decided to keep shopping around and research. 3rd times a charm! I bought an 8 Channel NVR and installed 4, 4K 8.0 Megapixel Bullet Cameras - Best Clarity I could find - made for outdoors. I also purchased separately; a 4K Monitor at BestBuy to view at home. It's cheaper to buy your own monitor. Lifeline Fire & Security is well worth the price and I have room for 4 more Cameras on the 8 Channel NVR for future camera add-ons. Clarity is great and it's so fun and convenient to view Live from my App when I'm away from home. Lee was very helpful in explaining the products and installation, programming, maintenance fees, during consultation. Ernie and Ray installed the cameras in one day and returned to tweak it after. With some help from their other tech guy Stewart; trouble shooting the App and adjusting Playback - all worked out well! Customer service from Marissa is excellent! She is very nice and helpful. Very reliable service. Mahalo for excellent service and look forward to doing business with you in the future.

    I cannot say enough great things about Lifeline Fire and Security…read more. Mahalo plenty to Marissa for taking care of me when I called in with a security alarm connection issue. I truly appreciate the time you took to talk with me about my alarm system..You took common courtesy to an uncommon level and I'm so grateful for your help. Ray you're the best! I appreciate your time and patience spent repairing my alarm. You went above and beyond, warmest thanks.

    Prior Vision

    Prior Vision

    4.3
    (6 reviews)

    My sister came to visit Oahu for her honeymoon/family gatherings in Ewa Beach. As much as we wanted…read moreher to stay in the Ewa Beach/ Kapolei, Makakilo area where are all the family stays, she insisted staying in Aston Waikiki Banyan in an Airbnb so the kids could go beach nearby . Well on 5-17-26, my brother in law and niece got stuck in the elevator at Aston (at Waikiki banyan). My sister looked for help and found a security guard who directed her to the man in the video. He gave my sister attitude when she asked for status after an hour passed while my brother in law and young niece were still stuck. He replied with " there's nothing I can do about it, it's your fault it's going to be billed to your room". My sister was dumbfounded and asked him what he's even talking about. Naturally they got into a verbal altercation. He then continued to provoke her by walking up near her telling her to "go f*** yourself " . I will tell you my sister is very timid and it takes A LOT for her to stand up for herself so this is proof she was pushed too far. She called the police and they couldn't help. She went to the front desk at Aston and they also could'nt help and were rude to her. Finally the elevator maintenance showed up and also confirmed this security was unprofessional and out of line and shouldn't have behaved that way! Another reason why bitter locals like this give us a bad name. If you do not want to work with mainlanders /tourists who visit the aīna, do NOT work in Waikiki! It's simple! I hope this man is reprimanded. Not okay! Do better and show Aloha!!

    Just completed the security training class with this company...Great informative class, and…read morestaff!!! Would highly recommend this class to anyone looking into getting certified! Will definitely refer more clients

    Security & Sound Systems

    Security & Sound Systems

    4.8
    (317 reviews)

    I just imported an Acty van from Japan and was looking for a solid alarm system. I stopped by…read moreSecurity & Sound Systems shortly after they opened, and Kent greeted me right as I parked. I told him what I needed, and we walked over to my van to take a look. I have a newer 3rd-gen Acty--maybe one of the first on the island--and Kent took his time inspecting the interior to understand how the locks and windows worked. He was incredibly thorough, checking every door and window carefully. I was a little concerned about drilling into the van or interior panels, but he explained how their alarm systems are installed and even brought out some parts to show me. That helped me decide where things could be mounted to keep everything as clean and minimal as possible. I also mentioned that when I first got the van, all the doors used to lock/unlock with the key, but they randomly stopped working. He said he could take a look at that too. Kent walked me through all the different alarm options and recommended the best one for my specific setup, especially considering the van is over 25 years old. I wanted something high-quality, and he got me set up with a 2-way alarm system and the mobile app add-on with GPS tracking. Someone had missed their appointment that morning, and he was able to get me in the same day! Not only did they install the alarm, but they also fixed my power door locks--now I can lock and unlock all my doors (including the trunk) with the remote. The install was super clean: no holes, no visible wires. 10 out of 10--highly recommend. Aside from his professional and knowledgeable work, Kent is just a genuinely nice guy and super easy to talk to. Thank you so much--I'm beyond happy with my alarm!

    This review is long overdue, and I must recognize this wonderful business that does solid work on…read moresecurity systems for vehicles. I have a vintage rod, as I've been roddin' since my dayz out of high school. Nothing fancy, and definitely nothing worth stealing, yet there is always one knucklehead out there that wants to mess with you, & your ride! What to do? Security & Sounds Systems my friends! Security & Sound Systems has been in business for a very long time, and I have used them numerous times to do work on my Camaros, Mustangs, and family vehicles. The products that they provide, as well as the work they do on security systems is impeccable! If you want to help deter a knucklehead from messing with your car, I would highly recommend you check out Security & Sound Systems to see what they have to offer here that would meet your security needs. Bottom line is anything can be stolen, but you still buy security systems like this to slow up knuckleheads that don't respect other peoples property! Lol!

    Phoenix Pacific - security - Updated July 2026

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