I see this is the restaurant that somehow I apparently had started a review on long ago. As I noted then, however, it was an error because I had never been near this establishment. This is fine dining in my opinion. The food was excellent, the menu is vast, the employees are super friendly and helpful with understanding the menu. I know what I want and don't want and I'm not sure what I'm doing can you please help me type of moment for me. The restaurant is clean and tidy. My only suggestion is to work a little more on becoming handicap accessible. The portions are huge! I was able to take plenty home and have a couple more meals. I found the menu very affordable. Between huge portions that were so affordable and all making my taste buds very excited, you can bet, I'll be back. If you're not sure where to go for your pho experience, look no further. Try here. I think you'll be happy you did. read more

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No good, very bad place! I was driving long trip from the south, searching for the Pho Nearby. This Pho Tai popped up and within the range. When I arrived a bit disappointed because it's a tiny place, the oily greasy that dragged from the kitchen to the front entrances. Inside needed lot of improvement for the ambiance, I was hungry and long driving and craving for a Pho. The grumpy server refused to serve us and said no more dine in after 8:00 pm. I was there at 7:47 pm there no sign anywhere that indicates no service after 8:00 pm order to go only. I ate at Pho Tai before they're just okay and this particular one at Lacey Wa. discouraging customers entering to their restaurant. read more

I mean does this place even need me to write a review?! They're always busy and it's always the best food.

We stopped by on our way to Portland I'm not a fan of regular bubble tea with tapioca but I was surprise to find that this place makes bubble tea with various other fixings in it like red bean, grass jelly, egg pudding, etc. Didn't imagine finding a place like this out in the middle of nowhere. read more

Dammit. Fooled again by an incorrect rating. This was an awful experience for me, but I gave Pho Tai two stars because my family enjoyed themselves. However, my 90 year old grandparents would enjoy themselves practically anywhere. Immediately upon entering I noticed at least three dirty tables that had yet to be cleaned. Gross. We picked a table in the middle of the restaurant and were handed menus. At no time after that did we receive water. In fact, we only received water after I requested it 10-minutes later when a waitress arrived to take my order for appetizers. About 10 minutes after our dinner orders were taken, the appetizers arrived. Then 5-minutes after that our dinner was served. The waitresses were fairly accommodating and patient with my grandparents, but they gave me my mother's order and completely forgot the bubble tea that I ordered. What they didn't forget was to charge me for it. Awesome. Thanks, Pho Tai, for forcing me to correct your mistake. The egg rolls were decent as well as the gyoza, even though I am fairly certain one of these appetizers was probably frozen and then tossed in a deep fryer. My grandparents enjoyed the spring rolls and the seafood Pho and my mom seemed to like her chicken Pho as well. I, on the other hand, ordered some disgusting chicken katsu. Actually, it was more like chicken-tendon katsu. In addition, they served me a big glob of white rice that was stuck together. Everything on my plate was unappetizing, except for the cole slaw! Haha. So, no, I won't be returning to Pho Tai....ever. The service is slow, inattentive, disorganized, and incompetent. Other than the Pho, the food is bad. Just plain bad. The restaurant itself is unattractive, boring, unimaginative, and makes one wonder if the decorator was going through a severe depression at the time. Thanks for the miserable experience, Yelpers. Have a good day. read more

Pho Tai - Unappetizing chicken katsu that primarily consisted of tendons, ligaments, and dark meat. - Vietnamese Near Me - Lacey, Washington

The quality of pho here is totally lacking now. There's also waaaaay better places to go. My pho was not flavorful at all to where I needed to a a crap ton of fish sauce to suffice. I'm a broth person. I'll drink all the broth and not eat the noodles. This last time, I ate all my noodles and left the broth. That must say something. My bf didn't care for his vermicelli bowl either. Bottom line, this has become a last resort place. read more

Today I called in a pick up order for two spring rolls and when I got home I realized they had shrimp and pork in them. I called and politely asked if I would be able to come back and switch them out for two tofu spring rolls since I was unaware they came with meat and shrimp. Being vegetarian, I should have checked the menu and take responsibility for that. However, when I asked to switch the spring rolls I was told that I would have to pay for new spring rolls because it is my fault. That being said, when I called the order in they never asked "would you like shrimp and pork OR tofu?". If there was more than one option, should you not ask the customer which they prefer? If I called in and asked for a bowl of pho would you just give them the most popular item or ask which pho they prefer? Maybe I am wrong to think like this, but to me it seems pretty valid. The customer is not always right, but to blame the customer and not take any ownership or offer any kind of resolution seems like a bit of poor customer service. I haven't been here for a few years, but this was my first time back and it was less than ideal. This was my first bad experience here and it will be my last time coming here unfortunately. Also, I did bring back the food because I wasn't going to eat them but I did it politely and spoke with the manager who seemed to be far from understanding. She kept saying she couldn't refund me because it was my fault, but I never once asked for a refund. I simply said I am just bringing these back since we won't be eating them. I could have thrown them in the trash but since I didn't get to speak to the manager on the phone I wanted to bring them back just so I could witness the type of management they actually have in this establishment. I hope in the future they do better for their customers, because although it was only about $6 and some change it is still money that people are spending to enjoy food they like. Once again, I was polite and I only wanted to write this review so people are cautious when ordering and understand that this place does not offer customer resolution. read more

I've moved near here recently and have liked coming with friends, the teas are amazing and the pho is delicious, but I will say that it is quite crowded sometimes and not the best place to dine-in, you can hear the conversations happening next to you and behind you. But, the small space doesn't deteer me from coming here and I will definitely be back. read more

First time ordering food from this store, took a single bite out of my spring roll, and there was a metal shaving in the lettuce. I'm now hoping and praying that nobody else has had similar experiences and that nobody has gotten hurt. Thankfully I felt it when I was chewing and it didn't slice anything up in my mouth. read more

Pho Tai - Metal shaving next to 1 Piece Spring Roll - Vietnamese Near Me - Lacey, Washington

I too waffled between a two and a three. I don't want to say cooking vietnamese food isn't hard, but I feel that there is a certain standard that needs to be met having eaten at many a vietnamese place. Acknowledgements: Staff is very friendly and helpful. Even helping out with menu suggestions. Nice menu with lots of variety. Lots of choices for bubble tea. Disappointments. Salad rolls were made of shrimp, noodles, sprouts and lettuce. That's it. No herbs or anything. I got the stewed beef noodles. Good texture and flavor on the beef, but it was covered in this layer of red oil that didn't really add anything to it, but just made it perilous to eat. My wife got the Tofu Pho. It wasn't terrible, but we've definitely had better. My theory is that veggie Pho is totally an american thing so there is a wide variety of ways to make it. The final annoyance was that the check out procedure is not very clear. We never got a check and it wasn't really clear that we were supposed to go to the counter. Overall not a great place to eat. Since I love my car and my current insurance the hazardous road you have to cut across to get there just doesn't make it worth it for me to go again. read more

I really enjoy getting the pho combo here. You can get a nice bowl of pho and a spring roll for a decent price. The pho usually lasts me about two meals. read more

This place used to be good. Food and service has gone downhill. Ordered takeout w/ no utensils. ????. The skinny guy who has orange/red hair who works the cash register needs to be taught good customer service. Businesses are in need of ongoing customers during the covid situation, and good customer service will most like bring them back. Will be taking my business elsewhere. read more

Best Pho establishment I know of! I am a vegan and they fix me up every time with a bowl of heaven! They are take out kings of course...but I like to eat my Pho hot! The Mango Passion Fruit bubble tea is awesome! read more

YUM! I love my BBQ pork bahn mi and it was so cheap! Maybe the best bahn mi in Olympia/Lacey? My fiance got the pho which was good too, but he didn't love the fresh spring rolls. There are so many yummy things on the menu, I can't wait to go back! read more

Pho Tai - Vietnamese Near Me - Lacey, Washington

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Food is good enough but not the increased price they charge. Just check updated menu before going. Prices have increased 20%. Could be from wage increase. read more

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The worst customer service ever!! Had to tell a third person what was missing from our to go order... absolutely ridiculous! We've ordered from this restaurant several times and had great food and service but the third gal on the phone was terrible! Asked for her name and she wouldn't provide it...I wouldn't give my name either if I gave that horrible of customer service! She obviously doesn't give a hoot about this business or her job. Will never eat or order from here ever again! Sad... this business isn't going to make it!! Not even worth one star read more

Great Pho! I always do the steak and brisket. The Bahn mi is also delicious! I can't comment on the rest of the menu because that is all I order. This is also a great place to go for lunch if you're eating with a ninja! read more

Pho Tai - Best Bahn Mi around! - Vietnamese Near Me - Lacey, Washington

Wow. Went for early dinner tonight. Easy orders. Two pho and spring roll combos. 2 extra spring rolls, without shrimp. A T-15. And 3 waters. We were brought a total of 5 spring rolls. Two with pork and shrimp, three with shrimp only. Sent 3 back, we were given two new ones pork only. We go to put a little chili sauce in our peanut sauce and the bottle is broken with old dry caked on chili sauce both in the opening and on the broken part. So gross. Spring rolls were fine...definitely not the best. Phos came. 3 of them. Sent one back, my daughters beef came out 4-5 minutes later. The beef was barely warm. The rice was mushy. Just not impressed in general with food. Pho was decent. Not amazing. The customer service is horrendous though. We were given menus when we arrived and our order was taken fairly quickly. We were brought our waters and then our food and the staff never came back to check on us at all. The tables around us were being checked on several times...drinks filled up...asked if their food was ok or If they needed anything. Our waters weren't refreshed until we were basically done eating. So very frustrating. We will most likely not return. read more

I need to update my review. I have been back several times since I wrote the first review about their spring rolls. I have been ordering number 31 which is the chicken Vermicli bowl. It is definitely the best in town. Great flavor fresh ingredients reasonable prices done in an efficient amount of time. This is my new favorite go to place. read more

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Bomb.com!!! This place was fantastic! The oxtail pho was unique and super tender, a little awkward to eat, but worth the work. Tofu pho was great, tofu fries really well and in big chunks, very good. Lots of flavor in the broth! Service was excellent and the food came out pretty quick. Will definitely be back when we're in Lacey, you need to try this place! read more

We had Vietnamese salad with pork and portions were generous, pork cooked crispy and that was good. The egg roll that comes with it was too greasy though. That comes from not having the oil at the right temperature. Bubble tea OK, I prefer to have a choice of fresh fruit instead of flavored powders. Bathroom was very clean and that was a happy surprise.. Service was fast and friendly too. So all in all, Pho Tai rates 4 stars in my book. read more

Pho Tai - Dining room before dinner rush - Vietnamese Near Me - Lacey, Washington

Yesterday my boyfriend and I get an order to go. While typically this place is very good and so are the portions. However, with to go orders, if you get a meat like steak or brisket with your pho, it is likely the broth will be too cold to cook the meat. The containers holding the broth are almost full of broth, so you have to drink half the broth before you can even fit the noodles in. The containers should be bigger, or have less broth in them. The staff was friendly as always and id recommend this place for eating in, to go is just a hassle because of the inconsistency with container size and the amount of food. read more

I got the coffee milk tea and the bbq pork banh mi. The milk tea was good and I like how they let you choose your ice and sweetness levels, plus it's super close and I don't have to go far! The banh mi was ok. It wasn't the best that I've had and the pork didn't really have any bbq taste to it like it cooked in a pan verses being grilled. It was a little soggy as well. Overall, I'll probably be back for the milk tea! read more

The BEST veggie '00' on the menu pho (with veggie broth) in town. The place is not fancy as you'd expect. Clean and very friendly place. I have been here several times and this is the most veggies I've ever had -- got there when they opened at 10:30 so may be why. So they don't have the best quality control. I have had their fresh (not fried) tofu shrimp spring rolls and they and the sauce is not that special. But their specialty is pho and that's what I go there for. Perfect lunch from fall brought our chilly rainy wet spring weather. read more

Pho Tai - Vietnamese Near Me - Lacey, Washington

Recently re-discovered this place. Great portions, good flavors, friendly service, fair prices, and lots of options!

Perfect menu, bahn mi was delish as was the pho. Meat was served perfectly and very authentic. Will definitely be making another stop here next time we are in the area. read more

I ordered this at about 8:45pm. When I got home it looked and smelled rotten. I went in today with it and showed them and they said no refunds. Why you didn't bring back last night ? Uh because you were closed. They said No refunds. No one speak to him. I left thinking ok I'll write a bad review and obviously never come back but, as I'm leaving I see the police pulling in! I'm thinking No way! I pull back in and go talk to the officer and yes they called the cops on me! WOW ! I didn't cuss or yell or anything. The officer was just like wow yea sorry have a great day. Maybe because I was asking for a number to a customer service line? Maybe because I'm black? read more

Pho Tai - Rotten. - Vietnamese Near Me - Lacey, Washington

Tried it once and never again will I order from here. I ordered the seafood pho. It was way overcooked. Mussels tasted fishy and the shrimp was not de vained. Leaves were brown.. read more

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I ordered spring rolls and requested grilled pork. They were kind to accommodate this request. However, I wasn't impressed. The meat was flavorless and the rice wrap was flimsy... it fell apart. Overall, I was bummed out. The coconut bubble tea was good! read more

This place has the best boba in town. I am very picky when it comes to boba. I recommend everyone to give this place a try. I also had their Pho which was great, their broth had a lot of flavor. read more

I used to enjoy going to Pho Tai particularly because the food is exceptional, especially their Pho. But I no longer enjoy visiting Pho Tai because the premises have really deteriorated and does make for an enjoyable meal. The floors are filthy and the restroom needs a major makeover. The last time I was there one of the waithelp sat at a table and was on her cell phone for nearly the whole time I was there. Not sure if it were her break, but take it elsewhere. Pho Tai, please get your act together. read more

This place has gone down in time, especially their Pho which tastes like an instant broth. Actually, an instant noodle tastes better. Their broth is bland, and the meat looks and tastes like it has been sitting somewhere for a long time. There are far better Pho places in town. read more

Pho is pretty good. Teriyaki chicken and chicken katsu are both terrible with small portions. I've ordered Uber eats several times and I never get what I ask for. Sometimes they leave out sprouts or bay leaf or sauce. One time I ordered brisket and they sent steak. Not a huge deal but something to be aware of. I don't order Uber eats or even DoorDash anymore. read more

Always so kind and the fresh rolls are ABSOLUTELY amazing!!! I've only found one other restaurant since moving here a year ago where I like the peanut sauce as much!! My daily most favorite lunch at work. read more

Good Milk Tea! little bit sweet but you can adjust with more ice. I love the real fruit mango inside as a flavor. Good price, better than other bbt places that I have been in seattle. I would recommend this restaurant! read more

Pho Tai - Vietnamese Near Me - Lacey, Washington

Best pho in town! We have tried a bunch of places in town and this place is the best! The price is fair and the portions are generous. I have not had the specialty drinks that's why I only gave 4 stars read more

I was on the way to Oregon, I stopped by for a restroom break and stumbled on this hole in the wall. I didn't get the chance to try their food. However, I got the matcha milk tea with red bean from Taiwan. I had my doubt that red bean would taste well with the matcha milk tea, but it turned out really delicious. I would definitely come back if I am in town. read more

Was debating between a 2 and 3, and ultimately downgrading to a 2 because I think their service is just unacceptable. The food is above average - I would say 4. I've liked almost everything on their menu I tried (pho, vermicelli noodle bowl, pork chops with rice). Servings are decent sized and food always looks and tastes freshly prepared. My issue is with the service. The waitresses are always so cranky and can never seem to smile or show any bit of customer service. I always say pls and thank you, but rarely get a smile or "you're welcome" in response. They just look annoyed and irritated that you need something. There are plenty of decent pho places in Lacey / Olympia where you can get good food and good service. I probably won't be frequenting this restaurant much longer. read more

Really good pho to go. Packed broth separate from meat & noodles & sides. Sauces included. Delicious, fast and reasonably priced. The only negative was Yelp/Grubhub that never updated my order status. Finally after 40 minutes I decided there was no way my order wasn't ready, so I showed up, and it was. Happy ending, but annoying app fail. read more

This place is such a disappointment. I ordered spring rolls and a tofu vermicelli bowl. The spring rolls were ok... but the vermicelli bowl was awful. I barely had any noodles which doesn't make sense since those noodles are cheap at the Asian store. I wouldn't come back here again... read more