Great place for pho. Only place in the area too. I come here every chance I get. Great service and great atmosphere...

After some initial difficulties with communication we went on to have an enjoyable lunch. This was our first time eating at a Pho 97. We have only tried one other Vietnamese restaurant before and the quality of food here was a bit higher. The dining room was clean and not loud. The spring rolls were interesting and tasty. We had never tried the Vietnamese version before and two would make a meal. The pho was a fair amount larger portions and the broth was much richer than what we used to get at the other place. We will definitely be returning. read more

I love this place. the portions are good and services are good. Occasionally the place throws in an appetite or dessert on the house. The reason for 4/5 stars is that the soup broth is 4/5 star. It could be just me or maybe just that time. or may improve over time. read more

We ate here last night and we will be back! Two of us are vegan, and while there aren't many vegan choices, the ones they offer are great. I had pho in a veggie broth with tofu, my son had the veggie noodle bowl, and we shared two orders of tofu spring rolls (2 per order). They were fantastic! The veggies were super fresh. My daughter shared the sweet and sour chicken and an order of egg rolls with my grandson, and they liked it very much. The restaurant was very clean. The service was ok, but they had too few servers who at times were literally running to deliver orders---a minor inconvenience. read more

I think this Pho is very nice. They have a vegetarian pho which is great. Quiet atmosphere and nice setting. So glad there is a pho closer to home. We were having to drive across town for a good pho before they moved in. read more

Went to Pho a few weeks ago with some girlfriends - We went at about 8pm, and perhaps that was the problem. However, I feel if you're open, you should provide decent service no matter the time of day. The service was terrible. And I don't use that word lightly. The server took forever to take our order, then disappeared for at least 15 minutes. Didn't refill our waters until asked. The spring rolls were good. That's about the only semi-positive thing from the entire evening. read more

This used to be one of my favorite Pho places. Changed owners, made the menu smaller, the service is now bad. I am no longer a fan of this place. Don't bother to try it. read more

Every time we dine here, we order the tofu rice platter with tofu spring rolls. The meal is always delicious! The ladies are friendly and nice. Service is good too and the place is clean. We tend to eat here once or twice a month. read more

Pho 97 is overpriced, the broth is not flavorful, and service is sub par. This pho is much worse than the other ones in Aurora. Go to pho 75 on Parker and Quincy if you want some more authentic and reasonably priced pho. read more

Compared to their sister location on Smoky Hill Road, this one pales in comparison. The prices are higher and the amount of meat/tofu is significantly smaller than what you get at the Pho 97 on Smoky Hill. Thanks but no thanks. I'll keep going to the one on Smoky Hill. read more

Wow! We used to be dedicated customers of Pho97 but we will never eat here again. A woman named Tiffany botched our order after we paid nearly double for white meat chicken. (The food was also burned.) When we got home and realized, I called to see about a replacement. She was immediately rude and defensive asking "how do you know it's not white meat?" Um, because I've eaten chicken before. My husband called again to speak to a manager about the rudeness. She said there was no manager there and the owner was absent, as well. After repeatedly asking for the owner's name she said "ok, I'm the owner." What? Why would an owner not want to rectify a complaint immediately?! Not only is this Tiffany person terrible with customers, we noticed that Pho97 received an F from the health department for multiple violations. AN F!!! I didn't know that was possible. read more

Me and my girl love coming here when we feel like getting Pho, Ramen, or Asian food for the week because we know there will be leftovers. The portion sizes are amazing and the food is always good. I recommend trying the green onion pancakes for a delight. read more

I've given this place more chances than it deserves. Even with new management, it's terrible. The spring rolls had pork in them instead of just shrimp, and it tasted off. The vegetable dumplings were frozen inside. The wait staff is dressed like they just rolled out of bed and none of it coordinated. One waiter was wearing a fake blood stained T-shirt. They have put these cheap, stackable drawers on the tables that still have the Sterilite stickers on the front, and contain napkins, forks, spoons, straws. It took up too much room on the table so I had to put it in the floor. Any restaurant with $15 entrees should have each table set, not leave a bunch of utensils etc. in a drawer like it's a fast food place. And still, the Pho is just as bland as it has always been. read more

They are a little on the pricier side for pho but we were given free egg rolls and a Twinkie-like sponge cake for free to start the meal. The broth was good, not the best but still very tasty. Service was fast and friendly. The location is clean and modern looking. A good movie(x-men) was on tv but it was not loud or disturbing of conversation. read more

This restaurant is wonderful. The staff is friendly and the food is excellent. Me and my family love this place and are willing to drive the 30 minutes to eat there. The restaurant is very clean which is huge for me. The Owner's are definitely doing something right here. I would recommend this restaurant to my friends. read more

One of the better places for a good vermicelli noodle bowl in the area.

Horrible service. Staff was busy eating and texting so we had to grab menus and seat ourselves. After a long period we had to ask if anyone was going to serve us. Took about 15 min just to get waters. read more

This was a great place but has gone down hill. They messed up a to-go order and we thought "things happen". The problem was the second take out order where they wanted to argue that I must have placed the order at another location. I had the app open and showed them the order and then they were able to find it. They were unwilling to try and make it right at first. no discount or anything. Poor service is not acceptable. There are other locations who will gladly accept my money! read more

Pho broth here is consistent not like some other pho joints. Service was good, but food was slow to come out.

I would give this place 0 stars if I could. Here is my delivery story: An extremely poor English speaking woman made me text her my address (strange) because her English was so bad she didn't understand numbers, and never replied back. (She also shouted my credit card number for everyone to hear) 1.5 hours later, I still hadn't gotten my food, called again - they didn't know where the driver was - and told them I couldn't wait anymore. I had to get fast food to feed people in my house. They said they would call the driver back. Sure enough, driver showed up 10 min later, and I told him the order was cancelled unless it was free (at 1 hour 40 min now). The manager wouldn't even offer a discount. Icing on the cake, they still charged my card! This place hasn't honored coupons in the past either on their menus. They are truly the most cheap and sleazy restaurant I've seen in Southlands. Stay away. read more

The food is good, but either the portions have been significantly reduced, or I'm just getting screwed over lately. At any other pho restaurant (and I've been to lots), if I order a large pho, I ALWAYS have leftovers. Like a whole 'nother meal's worth. That's the reason I get large- I like to get another meal out of it later. This time, I literally ate it all and am still hungry. That's pretty much unheard of. I feel cheated and disappointed, for sure. Not ok to order a large ANYTHING and leave a place hungry. Also worth noting is that my boyfriend got the same size and was given like twice the amount of noodles. Not sure what's up with that. I wouldn't talk badly about the restaurant itself, or the staff. But we decided not to go back after tonight...I want to go somewhere and get my money's worth again. read more

I arrived and stood waiting for like 5 minutes while people were standing behind the bar not helping customers and had to ask them if it was self seating and got an "oh, we seat you". After I sat down it was a while before the sever came to take my order. I ordered the Pho and a boba tea. The broth for the pho is nothing significant and lacks flavor. My boba tea arrived at the end and they were dropping it off as if they were doing a drive-by. It was tasty but mine was the only one in the restaurant that I can see that didn't come with a lid. The server didn't return for quite a while and in the mean time I was lacking napkins as they only give you one in the packet with the utensils and it deteriorates the second you touch it. I wouldn't recommend this place at all and more than likely I will choose a different pho place over this one every time. When I went to pay the cashiers asked how it was so I told her the service was unsatisfactory and tried to tell her my reasons but she started arguing with me. I told her some places think that the customer is right and she then told me that the customers can be wrong when talking about their experience and that if my experience was that awful I can go elsewhere, which I informed her was my plan. I would never go back and if I could give this place 0 stars I would. read more

This place is fabulous! We are definitely regulars (about once a week, maybe twice if I'm lucky! And have been visiting since September 2013) and it's never less than short of delicious. It's always very clean and the staff are great! We use to go to the location on Smoky Hill and Buckley but the Southlands location is just right around the corner. Others have pointed out that it's a little more expensive but they make up for it with their big portions. The egg rolls are always fresh and you get three really big ones (I recommend using the condiments they bring out with them. Roll the egg roll in lettuce with cucumber and cilantro and some of the pickled carrots and dip it in the fish sauce. Heaven in my mouth! With the leftover fish sauce, I always put it in my pho. Yum!) I usually get the tofu and veggies; my husband gets the rare beef. Both bowls are treats! They bring tons of condiments and they are complimentary where as a lot of other places you have to pay extra. If you are looking for good pho, this is the place to go! read more

Food was excellent and is priced great since any pho comes with an egg roll and a sesame ball. The spring rolls were awesome as well!

READ READ READ READ READ READ READ READ READ I Love pho I mean I love it so when I found out there was one near me I was very happy. Me and my wife went there. At first it was good they were nice they gave us free entrée's and they always filled up my water. I was like we'll come here 2-3 times a week the more we came the worse it got. First the free stuff stopped which didn't bother me it was free what ever. Then they would seat us near the restroom where they hardly ever checked on us. After that a male waiter older brought us our tab and waited for me to pay when I wasn't finished eating he stood right next to me I payed and still tipped him 6$. Then this last time we sat down the same guy is our waiter keep in mind we come in 1-2 times a week and he walks up looks at us and doesn't ask us what we want. We tell him what we want and he takes forever bringing us our food meanwhile we hear some one gaging in the back room. He take our menus and my sisters phone is on hers and he pull her menu out from under her iPhone and it dropped on the table he didn't say sorry or even acknowledge what he did. He brought us our food our limes looked used and our utensils were dirty. We ask another waiter for some new limes and we tell her our problems so far. About 5 seconds later he comes and says "what your problem wit mee" I was shocked he confronted me like that so I tell him he flipped out got really loud and was like oooohhhhh mmmmyyyyyy goosshhh, and walks away so we get up and leave on our way out we tell the manager she says "sorry" and that's it! I'm so mad I wasted so much money at that place DON EAT HERE read more

it was just ok. there wasn't a soul when i went. i ordered a thai ice tea and spring rolls and it came out to about $11. a bit more than i'm use to paying. flavor was fine. staff was friendly. read more

Last night I got a bowl with steak and flank steak. The steak wasn't of great quality and the flank steak was really fatty, and there was hardly any meat on it. The broth left a lot to be desired. It was bland, a little oily and I couldn't fix it up to be palatable. I spent $10 on a bowl of pho (which is expensive) and I couldn't even eat half. There's lots of great places for pho in Colorado that are cheaper too, so I won't be coming back. read more

The food here is decent but there is a server who is working every time we come and she is consistently rude. She will not smile even if one offers a smile first. She is not attentive and she is sloppy with her serving. It's been the same server and poor customer service the last 5 times we've been here and we're still shocked each time by how bad she is. read more

Very good pho. The staff was very friendly and attentive. The menu is a bit confusing with sizes, but unlike what others have said you can get a small size. If you look at the menu is lists small on the other page. read more

Loved the place!!! The restaurant was very nice and clean. The service was fast and my server was very helpful and friendly. I ate the rare steak pho and it was very good. My daughter had the chicken fried rice, i tasted it and it was also very good. I will be back. Probably the best pho place that i have been too! read more

Good food and good service. Fast and tasty. A little crowded on the weekend evening when I went there. It may have been a party. But still fast. I had delivery 2 times and it was fast too. read more

Disapointed. The waiter got our order wrong and tried to argue with us about it. We both ordered pho and it was lukewarm when served and a little greasy. No need to come back read more

Nice new pho in southlands! Pho was great and came with an egg roll and sesame balls for dessert. Service was fast and staff was very friendly. Will definitely be back! read more

If you are headed to the Southlands outdoor mall movie theater, I highly recommend this restaurant (a stone's throw from the theater, to the east.) The meat in their pho bowl is delicious, as well as the meat (shrimp, steak, chicken & pork) in this mixed bowl I ate. Completely delicious!! The eggrolls are awesome and one came with my meal so I ordered 2 more. I think I could have eaten a few more also...they are medium sized, but OH SOO GOOD!! And the dipping sauce that comes with them makes them even more irresistible! The coffee boba is great, very smooth, I'm not sure if there's ice cream in it, but it was nice and creamy like a very smooth ice cream shake, not with chunky pieces of ice like you get in the Starbucks Vanilla Bean Frappachino. Not too much coffee taste, either, the perfect blend of coffee taste plus chocolate. I am craving another one, as well as more egg rolls. I can't wait to go back here. read more

The worst Vietnamese restaurant, I wouldn't recommend this to anybody. The worst customer service ever. I ordered to go, and they forgot some of the orders I made. So when I got home I called them if they could deliver it to me. And they said they can't bec they are very busy, it's not my fault they forgot to put some of my orders. And the worst is, they keep on hanging up on me. The worst of all the Vietnamese restaurant I've ever been. read more

This place has always smelled bad, so I've never tried it.. but I finally did. They were rude and forgot one of our entrees on our to go order and when I called back to speak to a manager I was told there wasn't one... read more

Worst customer service I've ever had. Stopped in to test their boba green tea. The boba balls were under cooked. I talked to the host. He said that they were still cooking, that's why their hard. I asked him why he was even serving them. Got a very strange look. Asked him for my money back. Even stranger look. How dare I even ask - of course not! Last time I'll ever support this business! I should have poured the drink on the floor at that point. Instead, being polite, I left the drink on the counter. Hard to believe such arrogance! I'll never have a chance to try the food. Way to go Pho 97! Hope you 86 out the door! read more

My husband and I walked in with his 80 year old mother. A kid was standing at the front, but didn't say anything to us. We asked if we could sit in a booth and he told us to sit wherever we wanted. We sat down and the table had sauce smeared all over it. We asked if he could wipe it up and he came back with a paper napkin and smeared it around, but didn't clean it. We asked if he could use a wet cloth and he walked off without a word, looking angry that we asked. At that point, we decided to leave. If they can't be bothered to clean the tables, I don't want to try the food. Disappointing. read more

The food is great unfortunately the service is less than. I placed a delivery order and they brought me the completely wrong items. I spent almost $60 on fried shrimp that I DIDN"T ORDER and when I called to ask for them to come back with the correct items the woman screamed at me and set me down on the counter and walked away. I called and left message for manager to call me back no-one did. I finally got the chance to speak with manager and she was less than apologetic but offered to comp next time I came in. I decided to order takeout three chicken pho's for $27.99 not even half of what I spent and she would not comp. She thought $9.99 bowl of Pho should suffice. I know food is cheap but service shouldn't be. read more

I love this place! I come here often and Im always happy with the service and food. Its my go to on a snowy day..