Definitely not the best Philly Pretzel Factory that I've been to (in terms of service). But the…read morepretzels and pretzel nuggets were fine. First time at this location and only came here to pick up a discounted "Too Good To Go" order of pretzels that would have been tossed otherwise. There were 2 staff there - young white guy and young Asian girl. Both were expressionless zombies ‍ almost like they were traumatized? Maybe something happened before I got there? Not even a Thank You or Have a Nice Day? Very strange.

I stopped by the Philly Pretzel Factory on a Saturday afternoon. They weren't busy, but the service…read morestill wasn't great. The store had a strong chemical smell that the employees didn't recognize or identify. Another person came in after us and confirmed they could smell the chemicals too. When we walked in, the cashier was fixing the bottom of a chair. They did not wash their hands after handling the chair and seemed annoyed when we asked them to put gloves on - they shared that they use tongs to handle the food, but we still requested they wear gloves because we knew their hands weren't clean. The chemical smell was enough of a reason to not stay, but the service solidified that I won't be returning to this establishment.

Was in the area and craving a pretzel. This location is a little pricier than the one that I…read moreusually go to. The pretzels were nice and warm.

Fast service! Cool little place!!! Pretzels were perfect!! Cheese and mustards were on point!!…read moreFatboy Approved!!

Every type of pretzel you could want. Large selection of pretzels, stuffed pretzels, tons of dips…read more Staff is always young but nice. They greet you upon entering which is nice. Store is clean and fully stocked always. I do go here frequently and do recommend it

OMG! Fresh, out-of-the-oven soft pretzels are one of my true simple pleasures in life. Whenever I…read moretravel to NJ, before returning home I have to fill my suitcase with these pretzels. I gotta figure out how to open up one of these shops near me. ....So good!! Until next time.

The pretzel is both soft and warm even after sitting outside for about 10 minutes, eating it. One…read morechild said,"That pretzel is so good!" Unfortunately for me, I ordered the Cinnabon in the middle sundae and the pretzel was so tough to chew. The ice cream and caramel on top were very nice. The Cinnabon was not something I'd try again if that were my first time having it.

I go here sometime maybe 2-1 a month when I want something sweet like cinnamon bites & lemonade. I…read moregot glaze sauce with it. They were expired JUNE 2 2023!! I actually ate some and my stomach hurting rn. It so GROSS. Not only did they give me an expired glaze. We opened it for the second time it and it smelled so bad! I went back got a second new one and that one was expired too! I feel so gross now. I hope they don't keep giving expired sauces to people!

Of course, the pretzels were delicious, but they forgot my cheese sauce that I paid extra for!…read morePlease read the order carefully in the future.

The spark is still there after ALLLL of these years!…read more Before today, I hadn't had a scrumptious Auntie Anne's pretzel in many, many, years. (I just had bought the cinnamon "nuggets"?) for my daughter now and again. OMG - sooo delicious still!!! I got one plain for part of my lunch. I needed something close to work that would fill me. CHECK! These things are so big - almost as big as my head, in fact! This may be a new go-to when I don't want the usuals. Y U M M M

I have the mobile app for this store on my phone. I recently earned a free pretzel of my choice…read morethat I was set to use for my 5 yr old at the Somerdale store. The same owners for this Auntie Annie's also run the Subway in this Wal- Mart. I waited behind ywo separate customers who were ordering food at the Subway for about 15 mins to get my youngest a pretzel that he always points to when we are at this Wal - Mart. The owner REFUSED to take my coupon on the app, which I had already redeemed and now I lost because of her not taking it. I hit the Roof and was peeved. "But...your Auntie Annie's...the same like any other store." We dont take coupons. Really? My son was very upset with me leaving the store to crying and wailing. I referred to Yelp and saw that this store has not received the best feedback from previous customers and I was not happy with this experience as well going to the Somerdale location. SMH...

This place is just awful. Dirty sitting area, overflowing trash cans, and a rude cashier who was…read moreannoyed because he had to get up and ring my ice tea up. I wish they would just close this location and bring in a Philly Pretzel factory here.

This was a strange experience. Food was good, but I think we caught them between shifts where they…read morewere switching out and there was not much product AT ALL to choose from. Not sure why there was so little actually ready and I think it was an oversight not a replenishment issue. We asked about the little hot dog rivets and we were told 11 minutes. Okay!? That really didn't seem reasonable. What we did get was good but the person running the register was having issues making change from the previous customer a fit seems a bit tense there for a minute or two. Ambiance?!?....it was inside a Walmart!.....ambiance is just not a "thing" in that case. Would visit again and bring exact change.

My experience was nice and fast. The young people behind the counter were nice and friendly.read more