We went there early morning at 10ish! No line quick and easy! Grabbed our stuff asked some questions and we were good to go! They have special every day of the week so look out for those or ask! The regular pretzels were so good! I would come back again and again just for those! Good size for the price honestly! If you download the app you also do get free 5 pretzels! The place was small but great location, it was welcoming and you got to see all the ovens and stuff! read more

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We stopped in after being so disappointed by another so called pretzel place in Kettering. Incredible! Friendly and quick staff, daily sales posted right at the register. The cinnamon bites are the best I've ever had! Highly recommend read more

I haven't had a pretzel from the Philly Pretzel Factory since I visited Philadelphia in 2018. Since it was 19°, I figured, why not, since I had another fifty minutes of drive time left, and it was approximately 3.6 miles from the highway. Well, no dining area, it's comparable to a Domino's Pizza location. So, it's basically grab and go. No worries, if people can text and drive, I can hold a five-ring pretzel and drive while shoving it down my pie hole. Lol It was excellent, and they have honey mustard for dipping, which is my favorite. They also have mustard in different flavors for purchase. Also, the restaurant was clean, but there were no restrooms, and again, no seating. read more

Love their fresh pretzels. They have a great but 15 get 15 sale sometimes. They freeze well too if you get them with no salt... Salt on the side is best. read more

Didn't visit the shop; saw their trailer at an airshow. At the end they walked around passing out pretzels as they closed up, to guests but also to other vendors who had worked hard all day. That was awesome. And it was a good pretzel. Nothing incredible, but pretty good: big, soft inside with a harder shell, sprinkled with salt. Baby K's first soft pretzel, she's not a fan of hard ones, and she loved it. I mean, warm dough with a little salt, what's not to like? I'd get one next time, and go if I was in town. read more

They are super enthusiastic about leaving. Showed up 35 minutes before close and they had shut down and their ovens were off. So we got room temp to lukewarm pretzels. Not the best or worst. read more

Love this place!!! Always fresh and delicious! The team is always accommodating. They have fantastic specials and every time you will be grateful for their wonderful baking! read more

Philly Pretzel Factory mass-produces yummy pretzels - and they do a pretty decent job of it too. The wide variety of dips and sauces helps bring out the good taste of the pretzels, and pretzels are well-salted and served warm. I wish there was interior seating - or that pretzels were served in better packaging designed to keep them warm and delicious until you made it home, but this is still a place I'll be stopping at regularly. PROS: -Good pretzels! Each pretzel is genuinely just "bread and salt" - zero fat means very little butter or oil is added to the pretzel. The pretzels are a bit on the tasteless-side, pretzel-wise, but that's what the dip and sauces are for! The blandness of the pretzels means they go perfectly with any particular dip you choose to pick up! -Pretzels are served hot! They were a nice temperature of warm that was palatable - though hot - to munch on as soon as we reached the car in the parking lot. -Be aware that the pretzels are pretty filling too. I'd expect most people to only be able to eat 2-3 pretzels - at most. -Very affordable pretzels too. You could easily come here and pick up 25 pretzels, feed a whole group, and pay virtually nothing (compared to other group feeding options) for it. Their pretzels are definitely priced low while their sauces and specialty items go up on the cost side. -Wide variety of sauces and dips. Make sure to check the nutritional information on their website if you're concerned about calories, but they do have a huge variety of dips to choose from. There's regular cheese, spicy cheese, mustards, chocolate (!!!), cinnamon butter (!!!), marinara, and more. Each one of these sauces is sold by the covered-cup, so again, very to-go friendly. -Philly Pretzel Factory offers a free Rewards card. You can sign up and you'll receive 5% back in rewards. I haven't tried this out, but it is offered - and right at the register. CONS: -There is no interior seating. This place is entirely designed to pick up your order to-go. As part of the magic of this place is warm, delicious pretzels, taking them the entire drive home defeats a bit of the magic. -The Cinnamon Sugar Pretzels, unsurprisingly, are on the "very messy" side. Even with the wrapper and the bag it comes in as "damage control", you can still expect quite a bit of it to get well, everywhere. Try not to eat that pretzel anywhere where you're concerned about a mess (or missing some sugar when you clean up afterwards). -The regular cheese doesn't taste like anything amazing to write home about. It honestly tasted like it came right out of a mild cheese chip dip at the grocery store. But it also only has 80 calories per cup, so if you want a dip without the calories, it seems like a good compromise. -Our order (10 pretzels) was served in a brown paper bag. It didn't seem like much of luxurious packaging - or packaging that was likely to help the pretzels stay warm until we made it home to munch on them. read more

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NO! Worst pretzels of my LIFE! I was watching my brother's stupid wrestling tournament at fairmont Highschool and was CRAVING a pretzel. So I begged my father for his credit card and I purchased myself a pretzel and a Gatorade, with was 10/10 btw. But anyways, I sit down, and as I take a bite IT WAS HARD. CRUNCHY. I FELT LIKE I HAD CONSUMED A BARBIE LEG. Barbie called, SHE WANTS HER LEG BACK! I'm slightly joking, I actually still ate it and it was a 8/10 but I just wanna be a brat LMAO! But in reality they have good pretzels! read more

Every year we order a tray for our sone for his birthday. It was a 53 dollar tray. I picked it up at 2:30. When I got I. The car I ate a hotdog and a pretzel, both were cold. I will not order again. read more

I appreciate everything about the Centerville Philly Pretzel shop. They are friendly, quick serve, and I really like the pretzels. We ordered a tray for a company event and they were the first to go after the chocolate chip cookies - hard to compete with those! read more

First time here. One of the best and freshest soft pretzels I've ever had. Only negative... Pepsi products; not Coca~Cola! Need a Coke with that soft pretzel! read more

I have been going to the original ones inPhilly for years (20) and glad to see one in the area. I drive 45 minutes each way and love it. Great product and unlike those fake sugar coated ones these are fresh and healthy. I have not been disappointed yet. They have great service and are easy to work with. Little piece if Philly in the Midwest. Everyone I have sent here loves it read more

Not a huge fan. Personally I much prefer Auntie Ann's to this place. The 2 times I've been here the rivets and pretzel dogs were really dry and overcooked. Pretzels should be nice and chewy to bite into but these tasted like they were sitting out all day. The prices are pretty good though but I probably won't be back. read more

Came in on a Friday at 3:50 PM. They literally Had FIVE pretzels ready. And we're preparing "large orders" in the kitchen. All we wanted was a shaker of the rivets and a box. We were told it would be 8 Min as they had a massive amount of rivets sitting on the table. The employees working at the time were stand offish as if it were the customers fault they were out of pretzels. Extremely disappointed as we typically enjoy visiting this establishment. read more

Nothing special here, rather bland pretzel and the sugar cinnamon twist was just plumb messy word of advice, do not eat them in the car. The staff were nice and very helpful no complaints there. I am sure there are folks out there that like the product the are peddling but my two cents don't go out of your way to go there. read more

I tried the pretzel dog, and have to be honest, I think I like Auntie Annies dogs better. Also bought some of the Rivets and brought them to share in the office. Well received, especially the cinnamon dip. Will definitely be back, want to try a couple of the sandwiches. read more

Owner was extremely nice, pretzels were hot and fresh, great place to stop for a snack! We shall return.

Clean and courteous staff. Size of the pretzels was great. I thought the side of sauces/cheese was slightly overpriced, but overall we would go back. read more

Awesome place to get a snack or lunch. The sausage pretzels are great...well everything is great! I would recommend to everyone.

These pretzels are great, my wife is going through Chemo and enjoys the flavor of these soft pretzels, one of the few things she will eat that she enjoys. Very well run operation staffed with friendly and helpful people. read more

I grew up in Philly and the soft pretzel is a staple there. I still go back to Philly to visit my family twice a year. I always get a cheesesteak and a bag of soft pretzels. These are exactly those pretzels. Just fantastic to have them out here. I will stop in anytime I am nearby. Love them! read more

My boyfriend and I are practically regulars here and we're always happy and get the best customer service! We're moving to Beavercreek and wish there was one closer, but we will continue to return even after our move! read more

This was great, definitely above my expectations! Kind of hard to find in the shopping center. Very nice hidden gem.