The Ice Cream is amazing and the service is top notch, we will be back soon. Ashlyn is the best!…read moreSuch a great summer time spot.

I understand that many of the employees are teenagers, likely still in high school, and that this…read moreis probably a part-time or after-school job for many of them. Everyone has to start somewhere, and I genuinely wish them the best. That said, during nearly every visit, I've encountered staff who come across as rude, argumentative, or dismissive without any apparent reason. Even when I've been the only vehicle in the drive-thru, wait times have often been 15-20 minutes. When orders are brought out, the interactions consistently feel unenthusiastic and, at times, abrasive. Unfortunately, this hasn't been an isolated experience--it's been a pattern over multiple visits. I understand that customer service skills take time to develop, but consistent courtesy and professionalism are still important. Because of the repeated experiences I've had, I've decided I can no longer support this business.

Jubilee's Atmosphere: modern, clean, great staff who are…read morealways friendly and give you samples to try their amazing flavors. Meal: Their chocolate icecream is sold, the brown sugar one taste just like the pop tart brown sugar, we ended up getting a chocolate chip cookie sandwich with cookies and cream ice cream (would get again) and a mix in soft serve chocolate ice cream with brownie bites (8.1/10)

Huge selection!!! I wish i hadnt discovered this place ... im already large enough. plus they…read morehave dipped icecream and soft serve. They do let you have samples if u ask. Free parking and several tables for indoor seating.

Jubie's has been on my "to try" list for a while and it was worth the wait! I got the 6 flavor…read moresampler and tried these: 1. Cranberry chip (dairy free) 2. Chocolate Peanut Butter (dairy free) 3. Smores (my all time fav flavor) 4. Pumpkin pie (perfect replica of real pie!) 5. Blueberry muffin (most unique!) 6. Cake batter (decadent) Husband got the blast with cookie dough and it was sooo good. Service was pretty quick given how busy they were on Friday night. And it's a cute family friendly place, plenty of seating inside and out.

This is by far my favorite ice cream place in the area. They have really creative flavors but even…read moretheir simple flavors are executed very well. You can tell they use REAL ingredients. Im amazed every time I try a new flavor at how good it is. It's always hard to choose when I go there. The staff is always super friendly and patient with me while I try to make a decision. They have a long term customer from now on.

Highlight: Medium Vanilla Frozen Custard ($5)…read more Smooth, creamy, and buttery. The texture is typically consistent throughout the custard, but there was a hint of tiny ice bits when I went this time. Pretty sweet, but no overpowering sweet aftertaste. Cold to hold but not as cold when you're eating it. Definitely worth the visit and such a unique texture! Hospitality: Fast service, received my order as soon as we finished paying. Honorable Mention: Great hangout spot for the summertime. Good amount of outdoor seating.

AWESOME! Great service, drive Thru, excellent frozen custard, delicious frozen custard cakes, yummy…read moregelato's, authentic Nathan's hot dogs, locally owned business. Another MUST TRY! ,

Stopped in for ice cream and to just have somewhere to stop with, out of town friends. All of the…read morestaff was super friendly and helpful and the place is super clean and way better organized than the last time I was here. As always the ice cream is very tasty and I am glad we stopped. I got a coffee chocolate chunk milkshake and it was yummy.

The young woman who took our dinner order, Grace, was incredible. We assume she may be new, as her…read moremanager stood behind her throughout the interaction, repeatedly reminding her not to forget certain tasks--even though Grace had already completed them. We felt for her, as she handled the situation professionally and provided excellent service despite the constant oversight. We wish her all the best. Later, when we went to get ice cream, Emily was just as friendly and helpful as Grace. Unfortunately, our ice cream was already melting and dripping down the cones when we received it. A kind employee offered to have them remade, and we gladly accepted. However, the replacement order was made incorrectly, and at that point we decided to simply eat what we were given. While both Grace and Emily provided outstanding customer service, the issues with the ice cream unfortunately put a damper on the end of our visit. As visitors from Oregon, we were excited to compare the experience to the Tillamook Cheese Factory. The visit started off wonderfully thanks to your staff, but the ending left us disappointed. Overall, we enjoyed our time, but in our opinion, Tillamook still holds the edge.

PLEASE THINK OF ELDERS I was there with my wife and her…read moreniece. I thought when we entered the door was heavy. When we went to leave, we were shocked how hard it was to open. I know they make tools that can test the pressure on a door to determine if it meets ADA. I know that Dor wouldn't come close to meeting anything. Looking up I noticed a closer is quite old. Please call a door company like Buck Run downtown. I'm sure they could do something to improve this situation before somebody gets hurt. We love your place. We want to keep bringing our family. Oliver James

Our first visit here. No surprise with the ice cream, it was very good. Just not excited with the…read morelocation and decor of the store. Customer service was average meaning if I want this brand of ice cream I'll get it at the grocery store.

Really good soft serve ice cream and topping combinations. Quick and friendly. It's a carry out…read morespot (only two tables inside) but plenty of seating outside.

I grew up going to "The Jet Freeze" and it was always such a treat! Now I can say my son grew up…read moreon frequenting Jet Freeze for such a great frozen soft served treat! Prices are not outrageous and great for families on a budget. A place for everyone ! They have outdoor seating. The service is always with a smile. Just another locally owned business I enjoy supporting!

PLEASE try the Black Raspberry Chocolate Chunk it is SO GOOD! Smooth, refreshing...it's the…read moreperfect bite! Also, if they have the Banana ice cream take all the pints home trust me on this one !!!

Fabulous selection of flavors (had the black cherry chip, which is black cherry ice cream with…read morechocolate chips). Absolutely delicious. Cute place and lots of options in terms of flavors and how you get your ice cream. Highly recommend!