We had a wonderful experience at the Troy Culver's! Team Lead Tiffany really stood out with her outstanding customer service. Our boys' ice cream was accidentally made without the Oreos, and while mistakes happen, what impressed us most was how Tiffany handled it. She was walking around checking on guests, asked how everything was, and immediately made it right with a smile and a genuinely positive attitude. She also mentioned how hard the team works to keep the restaurant clean, especially the restrooms, and I have to agree the bathrooms were spotless and very well maintained. Tiffany was incredibly kind, friendly, and professional. It's employees like her who make people want to come back. Great food, excellent service, and a clean restaurant. Keep up the great work, Tiffany and the Troy Culver's team! read more

I am a big fan and eat here often, split about fifty-fifty between the drive thru and dining room. Yesterday I had the sourdough melt double as a basket with fries and a drink, ordered at the drive thru. As usual the food was piping hot and fresh. You can't get a better start to a meal than for it to be hot. Lukewarm food is a pet peeve for me. People are always super friendly here. I would eat this sandwich every day, and they have the best fries in town. read more

Culvers 23 June '26 Order # 7709965429259 9:33:15pm Cheese curds/marinara sauce x2 Small side salad/blue cheese dressing Spicy Chicken sandwich (basket, w/fries) Iced tea Onion rings Pint Chocolate custard w/ raspberry topping I like the food at Culver's but almost without exception there is a problem when I order it to go. Tonight, as is often the case, the side salad was in the bag on top of the hot food. If it had stayed there for the twenty minute ride home, it would have been well and truly wilted. I removed it but it was late, and dark, and I didn't see that the salad was also not fresh: some of the lettuce had black slimy bits. The raspberry topping was missing from the order. When I went inside the store to get the raspberry topping, the kid who was helping me tried to give me a packet of raspberry salad dressing. At least when I did get the actual topping there was a solid lid on the container rather than the dome lid with the large hole on top that seems to be Culver's default when it is ordered to-go (this makes NO sense to me when you're filling to-go orders: people need to get their food home without spilling it. Those dome lids are the next best thing to handing customers cups of topping without any lid at all). Just a little common sense and attention to detail would make me a happy customer. Sad to say, at the Troy Culver's I can't remember the last time all the items ordered were in the bag, or that there wasn't something wrong with the food itself. This all really makes me think I'd rather skip Culver's and just go somewhere else. read more

This location has mastered the art of crinkle cut fries.... Top Tier And the customer service was also really good read more

I love Culver's, don't get me wrong, but I ordered a meal off the menu and asked the lady if I could remove the pop charge. She responded by saying it wasn't possible, even though my friend did the same thing and got it removed. The cashier had no idea what she was doing and needs to be trained better. read more

We were at the Miller Lane location this past Sunday. We walked in to see our table cluttered with about 20 crayons and messy with food crumbs. While my wife ordered or lunches, I waited 10 minutes for someone to stop by to wipe down the table. Food runners passed by every 5 minutes, but no one stopped to clear our table. My wife cleaned it with our Wet Wipe and then after 25 minutes after ordering food, we hadn't received it! My wife went up to ask why and got a story, "We're just real busy." She returned to our table and we waited another 12 minutes before our dinners were delivered. The food was not hot and it was obvious it had sat out for a half hour or more before they delivered it. On top of that they were out of sweetened tea and made no attempt to refill it. We were very disappointed and will think twice before returning and will likely warn our friends to not bother dining at your location. We drove north to the Troy Culver's and it was clean and the food was hot and service quick. The Miller Lane location is not training their employees to take care of the customers. Management there needs better training too. I can offer my services as a "Mystery Shopper" to monitor the Miller Location which will help turn things around. I did this for Captain D's and Chik Filet and they were very appreciative. Contact me at Charles.Valley @yahoo.com if interested. read more

This continues to be a family staple for us. Fresh food and friendly service, though the drive through can sometimes be overwhelmed out to the street. We typical go in to order to go if we are not staying; however, I recently discovered the NEW(er?) Culver's app. Ordered online, drove there, walked in and walked out with food. Game changer compared to a typical carry out wait (standing in store) of up to 10 minutes. Let's face it - they wouldn't be busy if they weren't good - so even absent to app we don't mind waiting for fresh fast family friendly food! Favorites are the buffalo tender basket - enjoy great sauce choices and generous from the counter as well. Butter burger with cheese is my other family favorite! They're delicious. Go get that app. You won't be sorry. read more

It's Culver's. Of course the foods good. The service is great and cheerful, important. Typical family friendly atmosphere.. and it's clean. Definitely a go to place read more

Everything was amazing! Great family atmosphere. The cashier was great and explained everything well to me and my family as we struggled with what to order. But the burgers were killer smash burgers and the kids loved the kids meals which they come with custard at the end of their meals. I'm sad because I'm just visiting troy for work and this place is 2 hours from where I live I definitely will be coming back whenever I visit troy again!!! read more

I miss normal. I miss real. Getting my daughters ice cream after a wonderful event feels a moment like sanity, and I need that. read more

Culver's - Drive through menu. - Burgers Near Me - Troy, Ohio

Very COVID aware. Masks hand sanitizer etc. Order Cod Fish Sandwich to go. It was steamy hot, delicious, nice large fleshy fish. Awesome! read more

Super nice location! Very friendly staff, nice clean and well lit location, and food prepared perfectly. This is now our favorite Culver's location! read more

It's getting very discouraging to go to Culver's anymore. Not only do they not sanitize their gloved hands between customers but they can't seem to get the orders right either. read more

Culver's - Salad that's suppose to have extra blue cheese that I paid additional for but is clearly missing blue cheese. - Burgers Near Me - Troy, Ohio

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The chicken tenders are wack and floppy. They are like school chicken tenders. You do have good ketchup tho fr.

There Chicken Is not great but there burgers are pretty good. There iscream though. Is amazing. The service is middle of the road and there's not a real ambience to it but it's Not a themed restaurant so that's expected. read more

I had a chocolate milkshake with my meal, and it was one of the best shakes I have had! So chocolate-y! The Culver's in Troy has never ceased to satisfy with quality food and great customer service. read more

Ambiance was less then desirable and I expected more from my hostess. She was more interested in the shakes than our party

Food is pretty food, yummy butter burgers. They're better than "regular" fast food with the prices to go with it. A meal is typically about $7. The style is more cafeteria than fast food too. You order, get a number and they bring it to you when it's ready. Make sure you get some frozen custard after your dinner/lunch!! read more

Culver's - Burgers Near Me - Troy, Ohio

Great shakes and frozen custard. Like a creamy soft serve. Good atmosphere and clean.

I visited a number of times when in the area. Very nice employees and up to Culvers typical standards. Regarding the $15 hamburger comment, I have no idea how you would spend $15 on one meal. Their value meals start at $4 for a hamburger, fries and drink. Culvers are sooo much better than the typical fast food restaurant. read more

Well staffed, clean, fair prices, and tasty menu options make Culver's a winner! I enjoy their Tenderloin sandwich and a custard for dessert. The custard is really rich. I didn't finish a small one. The breaded pork tenderloin sandwich was served on a fresh bun and made to order. Top notch! read more

ambience is nice though a little bit more light would be nice. also the food is amazing and the customer service is very nice. also one of the fasts lines I have seen also very clean from time to time mattering if the people are volunteers or not. read more

The food is always good. They are great about bringing food to you and keeping tables clean. The line moves fast no matter how busy they are. Custard is good a little pricey but good. Always had a good experience when I have eaten there. I would recommend this place to have lunch. read more

Great customer service and food was really good! I had only been one other time, but this time I came in and sat down! The lady at the counter was sweet and explained certain items that was good on the menu! Highly recommend this restaurant to anyone who wants an enjoyable quick meal!!!! read more

I asked for fries worth my meal and opinions and tomatoes on my burger and I only got cheese with it

i went to get a SIMPLE cup of custard and GUESS what i got MELTED CUSTARD IT WAS LIKE SOUP. i cannot believe this i will never visit this establishment again. i do have some coupons though and i will be redeeming those but after that it's over read more

i went to get a SIMPLE cup of custard and GUESS what i got MELTED CUSTARD IT WAS LIKE SOUP. i cannot believe this i will never visit this establishment again. i do have some coupons though and i will be redeeming those but after that it's over read more

The food here is always good. I haven't been there once where it wasn't delicious. The fries are always crunchy yet soft in the middle and I love crinkle fries, so even better. The burgers are good and I like how they have mayonnaise and mustard packs on the side so I can put how much I want on my hamburger. The employees are all polite, but Tiffany goes above and beyond. She made sure we had everything we needed and more. read more

So so we arrived late. And we were totally hungry. Our minds full of libations... Deronda took our order in the highest of spirits and delivered our ordered as promised. Couldn't ask for a better experience. read more

I call it the Yuppie hang out, because some seem to think they have class just by coming here...... just another Panera Bread like restaurant. The foods good, but the ice cream items are better. I like the specialty shakes (which is the only thing that draws me there) read more

Getting food at this restaurant has continued to be one of the better drive through restaurant food in Troy, Ohio.

I am a fan of Culver's; first started going there in Wisconsin and was happy to see one open in Troy. I stopped in today for a quick lunch and although I am a Butterburger lover, today I opted for the grilled chicken sandwich and iced tea. The sandwich comes on a nice roll; wish there was a wheat/whole grain option, lettuce, tomato and dill pickle slices finish it off. It was a tasty sandwich. I behaved; no shake today. Those are delish as well! read more

This Culver's is delicious. It can be way to busy sometimes and be hard to find a seat. However the food and service is always good.

Restaurant always clean,always busy,I've eaten here several times I usually get the hamburger and onion rings, both are good especially the onion rings those are great for a fast food joint. The last time I ate there tried the fish sandwich it was just ok really greasy! They have the best custard in town and their milk shakes are yummy! I'd say this is a step up from fast food! read more

Great food. Fresh. Most importantly everyone was exceptionally friendly. Goes a long way to distinguish themselves from competitors in a positive way. Kudos to this team. Would highly recommend. read more

No, just no. I ordered a grilled cheese sandwich and it had cold mayo and pickles on it. Who does that? Eeeewwww. Their frozen custard really isn't that good either. read more

Im from the south and in the south, we dont eat 15 dollar greasy butter burgers or tons of cold mayo on a hot grill cheese. nasty, the menu didnt show this nor did they even offer me the option of having it my way. i may has well just thrown 15 dollars out the front door. thanks alo. i will NEVER go back! read more

Clean and friendly. Can't go wrong with pot roast dinner with green beans and salad.

Love love love this place! They have great burgers, fish, chicken and pot roast so you can get a little of everything. And don't forget to save room for dessert as their custard is awesome! Great place for the family! read more

Really awesome burgers, and even better fries and custard!!!! We have eaten here 3 times since moving a few weeks ago. So far, very consistent and over all, friendly service. Ordered a butter burger cheese and it was very over done and charred but they fixed me a new one no problem! We've found a new "place." read more