Short story, I'll gladly go back again. Long story, I went to Take 5 first and they said they…read moredidn't have any Economy grade oil for the least expensive change. All they had was the synthetic Core oil. I said no thank you and left. They had been very persistent, in an annoying way, about trying to upsell the synthetic oil. That's when I decided to try Drive/Shine. I'm so glad I did. The environment was professional looking as were the staff. Night and day difference. I'll never go back to Take 5.

I had about an hour to kill so I went to the nearby gas station and decided to wash and vacuum the…read morecar. We were greeted by a friendly attendant who presented me with all of the options for the car. I went with the $20 wash, the 2nd cheapest available. For $5 more, it came with a wheel polish and I didn't deem that necessary at the time! The driving mechanism is the nicest one I have seen, the belts are wide and flat and you just drive up on them for the entirety of the wash. The brushes were gentle, but the water pressure blast-y. The length of the car wash is good for the price! The car smells good and the lights were kind of fun, haha! The outdoor vacuums were not very loud, which was great, but the passenger side one was not working. I just passed the driver's side hose to my passenger. If you are a member, you can have access to their INDOOR vacuum garage which is AMAZING for a Midwest state. Overall, I happy with my decision to stop at Drive & Shine!

My husband has all of our cars on a monthly unlimited plan. It's $39 per car with unlimited washes…read moreat all Crew Carwash locations and use of the vacuums. The service here is excellent and our cars are kept shiny. I like to grab my Starbucks and then go through the wash, it's become a habit. I feel the value is good but I do wish we could get a discount for having multiple cars on our account.

Horrible customer service and week definitely not recommend noir do busy with this company ever…read moreagain.

Ivan was amazing. Great detail went into which tint selection would be best for the vehicle. He was…read moreon time and did a fantastic job!

Great service. Great communication. Honest quote. Reliable. Nothing but positive things to say. And…read morethey're mobile...

DO NOT GO HERE! wish i wouldve read the reviews first! I got the premium membership last week, been…read moregoing everyday since. The wash is pathetic first off, However today my membership got terminated halfway through a wash cycle because some manager said i didnt come to a complete stop before entering. The last 3 days so far i popped it in neutral and went through it successfully and was waved on. Today the manager said i wasnt allowed to do that and terminated me on the spot. I was never informed that i have to come to a complete stop first. No warning, No Refund, Right in the middle of my wash, left my car covered in soap. Highly recommend anywhere else besides this shithole. side note, they forgot to give me a sticker on the first day i got a membership, that was probably a sign not to come here.

Vacuums turned off because they are lazy and don't want to pay to maintenance the system. Sub par…read morecar wash. Never going again and telling everyone else the same.

Decent facilities but they're always trying to pressure you into buying a membership. "May I ask…read morewhy you don't want a membership? I'm just trying to make it worth your while." Shut up, Connor, and give me my basic car wash. As if you care about my personal finances. You're just trying to reach your memberships quota.

30$ car wash and car is still filthy. Do not waste ur money might as well got to gas station and…read moreget discount on gas with wash place sucks.

Excellent. Worth the price…read more They came to pick up my car and delivered it back when finished. The guys were nice. The detailing was superb! I got the one where they also clean out the vents. Car looked dealer new when they were finished.

wors decision I ever made was going to them they didn't even Do shit I could've did that myself…read morefloors was dirty didn't wipe down anything please don't make the mis I did by going to them please The guy even seen like he was off some type o substance

I had my Ford Escape detailed here. I was stunned at how beautiful it looked!…read moreThey even got out all the dog hairs, which I thought were permanently embedded in the carpet. The price was quite reasonable, and even included shuttling me back and forth to my home. I could not be happier.

I called here on Friday afternoon looking for some help with my brakes. I spoke to Jim who said…read morethey would be able to do it the following day and just bring it up. They also offered a ride home if you didn't have a way. I thought that was a nice touch. When I spoke to him the other day he gave me an estimate on the work (a very reasonable price) and after dropping it off and him looking at it the rate was just as he expected and I added an oil change. My tires were low I had been planning on going to the gas station after but they were filling my tires as I pulled up. This is a family run business I met both the father and son, both friendly and kind. I live in Chicago, but I'll definitely be back for anything else I should need! Thank you!

I see Lukes claims to have veteran roots but I know they have shunned and ignored veteran…read moreorganization involvement. Plus their car wash stinks. On the other hand, Family Express welcomes veterans with open arms.

Don't waste your money. Got the $15 wash and i still need to wash my truck and apply my own tire…read moreshine. Not worth it at all

The gas station inside and out is nice. Typical Family Express. Clean. Easy access. Car wash…read more Downer: Car wash leaves soap on my car each time I go through. Aggravates me, especially considering what you pay just for a car wash. The brushes do not meet in back of car, therefore end up leaving a long area of dirt from top to bottom in the center of the back of my car.

Your employee Michael Simpson is very disgusting and rude. Michaels customer service skills are…read morehorrendous. Not only does he yell, he curses you out as well. Maybe, he shouldn't be in the customer service industry with a mouth like his.