I see Lukes claims to have veteran roots but I know they have shunned and ignored veteran…read moreorganization involvement. Plus their car wash stinks. On the other hand, Family Express welcomes veterans with open arms.

Don't waste your money. Got the $15 wash and i still need to wash my truck and apply my own tire…read moreshine. Not worth it at all

DO NOT GO HERE! wish i wouldve read the reviews first! I got the premium membership last week, been…read moregoing everyday since. The wash is pathetic first off, However today my membership got terminated halfway through a wash cycle because some manager said i didnt come to a complete stop before entering. The last 3 days so far i popped it in neutral and went through it successfully and was waved on. Today the manager said i wasnt allowed to do that and terminated me on the spot. I was never informed that i have to come to a complete stop first. No warning, No Refund, Right in the middle of my wash, left my car covered in soap. Highly recommend anywhere else besides this shithole. side note, they forgot to give me a sticker on the first day i got a membership, that was probably a sign not to come here.

Vacuums turned off because they are lazy and don't want to pay to maintenance the system. Sub par…read morecar wash. Never going again and telling everyone else the same.

I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

Ivan was amazing. Great detail went into which tint selection would be best for the vehicle. He was…read moreon time and did a fantastic job!

Great service. Great communication. Honest quote. Reliable. Nothing but positive things to say. And…read morethey're mobile...

Decent facilities but they're always trying to pressure you into buying a membership. "May I ask…read morewhy you don't want a membership? I'm just trying to make it worth your while." Shut up, Connor, and give me my basic car wash. As if you care about my personal finances. You're just trying to reach your memberships quota.

30$ car wash and car is still filthy. Do not waste ur money might as well got to gas station and…read moreget discount on gas with wash place sucks.

The gas station inside and out is nice. Typical Family Express. Clean. Easy access. Car wash…read more Downer: Car wash leaves soap on my car each time I go through. Aggravates me, especially considering what you pay just for a car wash. The brushes do not meet in back of car, therefore end up leaving a long area of dirt from top to bottom in the center of the back of my car.

Your employee Michael Simpson is very disgusting and rude. Michaels customer service skills are…read morehorrendous. Not only does he yell, he curses you out as well. Maybe, he shouldn't be in the customer service industry with a mouth like his.

I don't know why I decided to go back there today. I haven't been there in at least a year. At this…read morepoint they should just shut down the self-service car wash portion. Their other equipment hardly works. It didn't work five years ago and it doesn't work now. If you put quarters in, they are generally lost. Two out of three car wash bays MIGHT work. The mat hangers don't hold mats when you wash them. The vacuum by the entrance is terrible. A guy that was washing his car next to me said that the self-service car wash bay hasn't worked next to the manager's office for quite some time (Guess what bay I was in) and the owner continues to let people put quarters in it. (There isn't even a way to get your quarters back if you start to put them in because there is no coin return.) There is a sign on the door that says that you can request a refund if you fill out a coupon with your information and the equipment doesn't work. A lady was standing there getting quarters and said not to bother because she has never seen coupons on that door and she never got a refund. Like an idiot, I tried to put money in the vending machine for window wipes. Guess what else didn't work? My wipes were stuck in the 1970's vending machine. I suppose if you go to the drive-through car wash and get the unlimited car washes it's a good deal. Other than that, not so much.

I try to take my car here when I can or when I remember…read more Their automatic washers do a real good job and it's the touch less kind so you don't have to worry about scratches or anything. They also have the ones where you do it yourself, but I'm kind of lazy so I don't do that.

I got a $7 car wash. Touchless. I was pleased that the wash didn't touch my suv. When you pull…read morein the wash, you should pull in from Wisconsin Ave. - not the side street.

Spray car wash review: The worst in the region, and I consider myself a quarter car wash…read moreconnoisseur. Visit 7/13/24. High pressure is equal to house hose pressure, with less volume. Cannot remove a dead bug, the foam brush barely soaps, so you're running a dry brush. The beeper doesn't work, no warning before you have to do a full restart. I think it's all on purpose to slow you down and spend more money

This gas station was so clean especially the bathrooms!! Also the staff were exceptionally…read morefriendly! One was stocking shelves and the other running the cash register helping a gentleman find out how much the lottery was. I will always stop here for drinks and snacks when we drive thru this town!!!

I have been going to Portage Car Wash for 12 years, and over the last 3 years the service has been…read moresubpar. My visit yesterday will be my last. I always choose the Works Plus package so that the interior is cleaned and vacuumed. I had to come home and reclean it myself - including vacuuming the back seat floor boards. They did wash the front mats, but water was standing in the crevices of the mat, which also dripped on my LEATHER seats and was not wiped off. This place was previously my favorite, so I overlooked the bad quality over the last 3 years thinking it would eventually get back to where it was, but it has not happened. In fact, it has continually declined. I stayed longer than I should have, but as of today I will no longer be a customer of Portage Car Wash.

Everything, they been doing a lousy job for years. They need competition…read more We paid for a hand wash and interior cleaning. Never again.