Needed an emergency appointment, and Dr. Ky's office was gracious enough to fit me in on the day of…read more , even though I am a new patient and their regular appointments are booked up until February 2022. Dr. Ky is professional, knowledgeable, and has great bedside manner. My eye was severely inflamed and I had been worried up until my visit. He eased my worries and answered all my questions thoroughly. Knowing that I may have some difficulties with pharmacies being out of stock/closed, he loaded me with eye drops prior to leaving, so that I would at least have some relief in the meantime. Incredible ophthalmologist who genuinely cares for his patients, & friendly office staff. Will be returning for my future eye care and appointments!

Over a week ago, I scheduled an appointment for today's visit. My PCP's office referred me to Dr…read more Ky for my blurred vision. I signed in at the Tangram security desk for my 4:30 pm appointment. I arrived an hour early to complete the paperwork then I paid for the office visit deposit. The ophthalmic medical assistants brought me into different exam rooms while lubricating my eyes. Dr. Ky informed me about migraine headaches due to my dry eyes. Immediately, the Clear Eyes commercial popped into my head. He measured my eyes and wrote me a new prescription. My dilated pupils were going to wear off in 3-4 hours. OMG, I was freaking out.

I met with Dr. Sophia Siu at the Flushing location. I was very impressed with the different…read moretesting equipment and exams they ran to assess the health of my eyes. Dr. Siu was very friendly and detailed in explaining my issue, what could have caused it and what she recommends I do to correct and maintain the health of my eye going forward. I felt very comforted by her assessment and recommendations. The billing for the services was a little bit confusing. I have a high-deductible insurance plan so I was aware that I would be paying a decent amount to satisfy my deductible but the staff phrased it in such an odd way. They told me it would be a $300 deposit and if my insurance ended up covering some then they would refund me and if it ended up costing more they would bill me. They repeated this to me even after I was done with my eye exam. This was odd because they should know what services were provided during my visit and how much it could cost and despite trying to get clarification they continued to speak in a cryptic way suggesting it could be less, it could be more, who knows? I understand that insurance is complex and things may or may not be covered for whatever reason but providing the patient with a general range of what things may cost should be a base line expectation in my opinion. I visited in March and I had to call in May to receive the refund of the excess of my initial deposit despite the explanation of benefits being available in early April. If you do pay the deposit here make sure you are doing your due diligence with your insurance.

Don't be deceived into thinking about scheduling an appointment. They give you arbitrary times and…read morethen you still have to wait over an hour to be seen by the doctor. You can get equal service elsewhere with similar results but quicker wait times.

My mom's cataract surgery went well with out any issue, I never have any issue with my on site eye…read morelight leak issue, staff are very professional, follows pandemic protocol. Being bi-lingo I have no problem communicating with both doctors, problem with locations - huge amount of walk in emergency 1st timers of various nationalities and language issues.

This office overbooks horribly. I waited almost 30 minutes. I didn't get to see the doctor. I left…read morewhen I was told there were still 8 people in front of me.

I am still seeing him as of now. I have seen him for three times at the flushing office…read more Receptionists always speak with bad attitude. Medical assistants are actually ok. A few things I don't appreciate: 1) first visit, i went to see him due to a long-lasting redness and inflammation issue in my eye ball and eyelid. During the check-up, dr. ko picked up some eyelashes from inside my eyelid and later on they billed to my insurance. I called my insurance company and talked to the biller of wilson ko's office and had them waive off the charge for that. But it seems that they might have done this scams very often. 2) before i went to the follow-up appointment and after i finished the eye drop prescribed, I called them to see if i should get a refill and one of the staff on the phone told me to stop using the eye drop after she checked with one of their eye doctors (not wilson ko) . However, when i went to the follow-up, dr. ko asked me why i stopped using the eyedrop he prescribed. I was like wtf......Dr. Ko asked me to continue to use the medicine and eyedrop and see him back in 3 months later. Also, the follow-up check up was taking like 5 min to see doctor and 2 hours wait. 3) So far, I still didn't see my eye condition improving. at this point, i really don't have much hope dr. ko can get me better. Maybe he is a good eye doctor and has skills, but it didn't work out for me.

Is he REALLY a doctor?! simply, more a DOUCHE!! I took my Dad in for a follow up - mind you, this…read moreis my first time going into this office and meeting said DOUCHE - merely asking questions, where as a patient's Daughter I think - I KNOW, II AM ENTITLED to knowing - but the said DOUCHE is too explosive it's a miracle it's operating . . ONLY recommend for it to go out of business

I have been seeing Dr. Du for the past SEVEN years for my CRT lenses. The first year I was with…read morehim, I came in pretty often for whatever problems I experienced and as the years went by I would stop in every 2 years I would come in for replacements (more often Bc I break them). Dr. Du is very patient centered and I would recommend him to anyone. This is my first time at this location since they moved from Queens Crossing building. The waiting area has more seating area. I see a lot of negative reviews on reception..? Maybe they were just having a bad day or now they have new staff, Bc the staff were pleasant. They're usually busy so definitely make an appointment before you go.

Be prepared to meet one pompous rude male worker before you meet the eye doctor…read more waited foreeever before he attempted to say something- what a weird annoying experience. Terrible attitude throughout éxchange. No thanks.

I have been a patient of Dr. David Lee for about 3 years during which time I have undergone…read moresurgeries for cataract removal in both eyes. During my visits there, Dr. Lee was very methodical in his approach in determining the cause, the effects and remedies of my condition. HIs explanations were detailed throughout the process and his assurance reflected confidence. His courteous and efficient staff certainly complemented his great work. I have no hesitation in recommending him to any in patient in need of optical treatment. -I. Saywack

I just had my lasik done yesterday and it was a comfortable experience. Dr. Fong gradually walked…read moreme through the process and during the procedure I did not feel anything. Also, everything is clean and sanitized despite the COVID19 regulation becoming a bit lax. I highly recommend Dr. Fong for those considering lasik.

Very disappointed, my procedure was at 9 am. As always in all Procedures you have to be 30 minutes…read morebefore. There is no waiting room before 9 am you have to be standing on a corridor.The font desk and the manager rude and not helpful.Not recommended

Dr. Chu performed my mom's cataract surgery, and she is extremely satisfied with the results. A…read morecomplete success! Dr. Chu was nice, patient and knowledgeable, the procedure was smooth, recovery was quick, and my mom's vision has improved dramatically. I highly recommend Dr. Chu to anyone considering cataract surgery.

When researching Dr. Chu, aka Tung T Chu, I found a number of reviews about Dr. Chu or her office…read morethat were less than stellar. It didn't help that upon entering the waiting room for the first time, I found the waiting room to be full of people. Nor did it help that after being called in, I went through a short procedure and was then asked to return to the waiting room to wait some more. I imagined that I might get lost in the shuffle or become completely forgotten. But such concerns never materialized. I simply had to wait a short while until they were ready for my next step/procedure. The office may appear chaotic and disorganized but in reality, it is a very well-organized humming machine. This is true of both the Union Street and Maple Street offices where I have had appointments. Admittedly, the appointment to see Dr Chu, can at times, take a while. But, in my opinion, the occasional longer than usual wait is worth the service provided. Dr. Chu obviously has a lot of patients which says to me that she must be doing something right or she would have only a few patients or no patients at all. Dr. Chu did both of my cataract surgeries and I am deeply grateful of my optometrist for recommending her to me. Overall, I found Dr. Chu to be very knowledgeable, skilled at her work, patient in answering my questions, caring and always dedicated to doing her best. And how do I know that she is always dedicated to doing her best? Well, in our various discussions throughout my pre-surgery consults, two surgeries and aftercare visits, I found Dr. Chu to have a similar mind-set to myself, someone who always seeks to do our best for those we serve. Isn't that the kind of doctor you wish to work on your eyes?

This is the best place to get your glasses in downtown flushing area. Everything was top notch…read more Place ran efficiently and all the staff are wonderful. There was no hard upsell on more expensive glasses. Got a copy of the prescription with no questions asked. They even added the pd value that some of the other places don't.

Nice and helpful staff. Came here for an eye exam and new glasses. The eye exam was quick and…read morethorough. Appointment is needed as it gets really busy. They have a lot of selections of frames and the the staff also help with the selection based on what you like/looking for. The glasses took about 2 weeks and they were able to hold it until I was ready to pick it up. There is also a snack bar which is a plus to keep the kids occupied.

This review is for his Chinatown office…read more I would definitely say that the negative reviews did not align to my experiences. I had a 2:30pm appointment and right away, the staff at the front desk were highly attentive and kept me productive with filling out thenecessary forms. Throughout my short time at the office, I was well-informed and attended to. Prior to meeting with Dr. Chan, my eyes were dilated, and I was given a vision exam and I believe my eyes were scanned/pictures were taken. Soon after, I met with Dr. Chan, and he was genuinely friendly and knowledgeable. He provided thorough explanations, and wasn't using any incomprehensible medical jargon. While he worked quickly and efficiently, he took the time to double check his work and compared it the report from my optometrist. If you are in need of a retina specialist, I highly recommend Dr. Ian Chan. He is indeed competent in his work field!

If zero stars were an option, I would choose it. This doctor demonstrates a serious lack of…read moreprofessionalism, fails to maintain continuity of care, and shows a dismissive attitude toward a vulnerable elderly patient.