Oscar and Eric really helped me today when it came to transferring my information from my old phone…read moreto my new phone. They executed the trade-in well, they were professional and explained all the questions that I wasn't sure of. It was raining this day but I got in and out pretty quickly and they had a waitlist as well. Job well done!

Staff stayed late to solve my issue and indulged my many questions Ty! Knowledgeable and friendlyread more

Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

I work in a medical laboratory, and we're in the process of adding several new automated,…read morehigh-volume laboratory instruments, which connect over TCP/IP and transmit a substantial amount of data to our LIS system. The network design we inherited was not optimal, so we were looking at improving the topology while adding capacity. I was looking at several vendors to run some fiber from our chemistry room and one existing IDF back to our server room / MDF. I looked at several vendors and wasn't impressed. I had a vendor I'd previously worked with, but they weren't as responsive as I'd liked. This project is moving fairly quickly, and we needed someone to do the work sooner than later. During the process, I found Fusion Networking and Technology. I reached out to them for a quote, and received a call back the same day. I spoke to Gaspar, who was friendly, professional, and pleasant to speak to and work with. He came out to do a job walk the following week (I had some WFH days and various meetings, so the delay was on me, not on them). We discussed ideas, and then he sent us a quote (which was a good price and very fair), and contacted me to schedule the job. We happened to be in the office working on a Sunday, and he wondered if he could come out the same Sunday and start the job, which was a real treat. Gaspar and Junior drove out, showed up on time, and got to work. During this work, they were very careful respectful of our facility and laboratory instruments, and cleaned up after themselves. They completed the job at about the time they were scheduled to finish, and tested everything to make sure the fiber was performing well. The installation was tidy, attractive, professional, well-labeled, and they even left us a few extra fiber jumpers, which we didn't even know we wanted or needed. I tested all the runs myself and everything was connected at 10 Gbps, as expected. Unfortunately, now, we have to tidy up / mine out the old 66 blocks, mushrooms, cross-connect cables that happen to be OUR mess (which we inherited) and look horrible compared to the awesome work they did! But that's on us! If you need some fiber or cabling work, Fusion Networking is the way to go. Timely, professional, friendly, and affordable. I highly recommend them!

This is my second time here and both experiences have been no frills. This location is located a…read morelarge shopping plaza with a Whole Foods and AMC theatre. This is a popular shopping center, so parking can be a chore, but the side where Spectrum is located has less traffic. When you walk in, you need to check in using the iPad. If you already made an appointment online, you still need to check in, but if you don't, just enter in your info and sit and wait for them to call your name. I didn't have an appointment scheduled, but the wait time was about 10 minutes. Luckily, they have plenty of seating options and it's nice and air conditioned inside. They also provide a 30 minute trial WiFi you can sign up for while waiting. Cellular in this center is hit or miss and not the greatest for T-Mobile users. Very odd, because there's an actual T-Mobile store at the front of the center. I came here to return my modem as I cancelled my Spectrum internet and went with T-Mobile in home and have been very happy with it. No more disconnects or service interruptions. The best part is I'm only paying $50 with T-Mobile for the same speeds I get from Spectrum for $92. The return process was painless and didn't have to deal with any hard sell or deals to try get me to stay with them. Which is the worse.

Horrible internet provider. Unfortunately it's the only one available in my neighborhood…read more Frequent outages. And if you have a home office, beware service calls take two days.

I've been with this company 5 years and it is the best service. Spectrum and frontier screwed me…read moreover. I am so glad I don't ever have to use them again. Tekworks is a family business and they treat you like family. No extra taxes, fess, nothing. As far as outages, I always see everyone posting on the Neighbors App their Spectrum is down. Honestly, with all my heart and soul I've only experienced maybe 5 outages over the years and they get back up right away! They are very friendly and kind.

We have been using this company for the last 27 months for our wireless needs at work and they have…read morebeen great providers to us. We have moved to multiple bungalows throughout the college campus and they have provided great customer service and great response time. They have even provided last minute same day service and they show up with a great attitude. They show up wearing face masks and even disinfected area they were working in after they were done. They always clean up after themselves and do not interrupt any of our construction activities and the internet speed they provide is appropriate for our needs. If customer service is your thing then give theses guys a shot. They offer residential service as well.

amazing crew very nice and extremely knowledgeable! very clean store and was able to get me new…read morephone

Do NOT trust this T-Mobile location…read more We've had two terrible experiences here. The first time, an employee gave us "free" trackers with my son's phone upgrade -- and we were later charged for every single one on our bill. Recently, they sold us WiFi claiming there was a two-week free promotion, even though there is NO service in our area. They used a different address just to make the sale. Now we have to go back in person to cancel and fight for a refund. This store is dishonest and misleading. Be very careful before signing anything here.

I have been a customer for probably over 10 years. I received a letter in the mail that my…read moreequipment from Obhai would not function completely with my equipment, so my wife and I decided to cancel this service, and return the cancellation letter to them. Well after receiving another letter from them a few months back, that they were going to send me to collections if I didn't pay my balance of $111.71 in 15 days (This would also add a $25 collection fee). I sent an email requiring details since I cancelled this email. It took about a month for them to reply, it said: The plan you had cost $59.99 plus taxes and fees. Therefore, the total for this year was $109.52 including taxes and fees. On top of it there is a late fee and collection fee included which brings the total to $142.15. The fees might be waived as long as you give us a call to make a payment using a debit or credit card over the phone. Wow, that's interesting, that email had different numbers then the original letter. The delivered mail notice that said I owed $136($111.71+25) turned into $142.15. I was so pissed, the lady Sylvia said I would have to talk to collections (haha - another department at phonoepower) to get rid of the penalties. They are basically a scamming company that steals your money, I haven't used their service for over a year and they billed me $142. I'm pretty sure I paid $25 a year for the service, and all of the sudden they are charging me $142 for something I didn't use.

Terrible company! Ported my number out before my annual renewal. They have for months tried to get…read moreme to pay for the next year of service I never received, tacked on late fees, sending me pink collections letters. I emailed them asking them to stop their collections activity/letter and they ignored.

Michael was incredibly helpful and thorough in all of his responses to my many questions!read more

They always tell you they don't have the device you are looking for but they can order it for you…read more I know for fact most of the time they do have the device and the back and in multiple occasions the manager came and asked the employee to bring it from the back.

Such horrible service. They took over our internet service from Verizon and it is fine when it…read moreworks. But when there is a problem it is SO hard to get any support. Chat bots and voice bots and charges. When our internet was out it took days to get a technician to come out. And when a family member tried to get service, they couldn't get it installed for weeks and then when they cancelled, they charged them fees. Once again incredibily hard to get someone on the phone to clear it up. Incredibly frustrating company to work with. Once you fight your way through the obnoxious script the customer service has to go through you can eventully get what you want. But it is brutal.

After months still no help! I have had no service. They told me because I didn't call anytime prior…read moremonth I will not be giving any credit to my account. I work at a building and the tenants are always having issues with Frontier as well.

I have been a Verizon customer since it was Air Touch. I have been disappointed for some time now…read morewith declining customer service and as of today, I am ready to switch carriers. Attempts to get a human to help you on the rare occasion that you need some help is a thing of the past. I need not go over the time wasted on attempts, too much lost already! After all the effort to get a human to answer the simple question of how much Data was used by each line for the last 6 months, I was told they could only see the last 3 months! There is NO reason a person is not able to access their phone records for at least the last year...it appears that Verizon has done just that. Account history for over 3 months is just that...HISTORY! Because of this, Verizon is going to become HISTORY in my family! No more referrals from me either! Shame this is the way they take care of their long time customers!

I know Verizon is superior amongst its competitors so I was confident that my cellphone problems…read morewould be resolved. I visited the San Fernando Verizon store and was greeted by Ronaldo. I discussed with him that my phone wasn't receiving incoming calls. He pleasantly pulled up my account and explained possible troubleshooting issues that could be causing this problem. He resolved issue and also assisted me with applying my military discount to my account. I am 100% satisfied and my phone is in perfect working order now! I would definitely recommend stopping in and asking for Ronaldo to assist you too! Thank you! This gentleman is definitely an asset to Verizon!