Worked with Alex, one of the owners, who replaced a sink drain in our bathroom pedestal sink--standard job but a tight squeeze to get in behind the pedestal. Alex was super responsive, clear, and communicative. He let me know when he would be there and texted when he was on his way, was right on time. Based on the photos I sent him, he came with the parts with him, explained what he was going to do, and got right to work. Unfortunately my bathroom was installed with a non-standard size of pipe, so he had to leave and find the right size for us, apparently it wasn't easy to find. Once that was figured out the repair went quickly and smoothly. The quality of the work seems to be excellent, and he left the bathroom super clean and ready to use. Overall, it was a very good experience. I was quoted $275 max and it ended up being $325, presumably for the extra running around time to find the odd-size pipe. read more

BUYER BEWARE! Stay clear of this company! We gave them a $600 deposit and when they couldn't do the job without ripping out tile they refused to give us the deposit back. read more

I would NEVER use Philco Plumbing again. Our radiators were not getting hot so he sent one of his workers, they opened one valve that we did not see in three minutes and charged us $200?!? Then proceeded to send us a quote as he recommended to replace our entire boiler system for thousands of dollars. We called another plumber who bled/flushed our radiators in 20 minutes and took the air out of our radiator system for less than the cost of Philco's first visit and everything worked great. In addition we wanted a line snaked and he wanted charge us $300 because we had a clogged drain, which we declined. If you want a plumber that is going to overcharge you and not fix your problem, call Philco! read more

Philco Plumbing replaced the shower body in our apartment. They were clear in what needs to be done, how much time it is going to take and how much it is going to cost. Job was done on time. we are happy. I recommend them. Boris M. read more

After punching a hole in my (apparently) rusted out kitchen drain pipe while trying to snake it, I called Philco and they were able to send someone out to replace the pipe and snake the drain that afternoon. read more

After they visited our site in February I was promised a quote I've called them, I've texted them, Send request on their web Nobody responded read more

We had a problem with our seat this past Saturday. Called a couple of other plumbers who blew us off because they were too busy. "Too busy"? WTF? So I did a little research and saw that Philco had some good reviews. So I figured why not. I have them a call and boom! I'm speaking to Phil! He said sure he could come by today but would I mind giving him a couple of hours because he had a couple of jobs scheduled. Now that's reasonable! True to his word, a few hours later a Philco truck stopped in front of our place and his associate, Tommy, jumped out and got to work. He assessed the problem, checked the system and started troubleshooting. We live in an old and rickety brownstone with systems that seem like they were designed by a mad scientist on a tab of acid. But Tommy isolated the issue and tried the least intrusive/most obvious solution first (as he should) and that turned out to be the solution. Basically, he just had to bleed the system. The thing is that we'd been told that had already been done. And perhaps it had. But Tommy did it repeatedly until he proved that the system was up and running. He also answered our questions without making us feel stupid. And he looked at a couple of other issues we had and offered a few suggestions for follow up. Bottom line: we needed a plumber on a weekend to fix our heat and Philco came through. I can easily recommend them. read more

Have used Philco 3 times within 7 months - for 3 separate problems. Found online when I had an emergency situation. Plumber showed up next day. Everything about this connection worked from phone call to job completion. 5 months later, I had a different plumbing issue! Again, start to finish left me reassured. 1 month later - another disaster! Called on a Sunday, Monday 9AM they showed up. Within 1.5 hours, another problem solved. Everything about their performance (3 times!!) speaks for itself. Workmanship, efficiency, showing up on time, respectful of your property, the list goes on! read more

Phil came by and helped with a moments notice. All of a sudden my water wouldn't stop and just kept going. For the great reviews, gave him a chance and am pleasantly surprised! During these times of covid, you don't want to be stopping around and I did not need to... he was great! HIGHLY RECOMMENDED!! I was also able to pay through Venmo, it was very convenient read more

Very forceful, not competent and charges more than double of anywhere else. He asked for $550 to fix the boiler (Just labor), then he went down to $475 because he was nice and trying to work with me. I ended up going with a different plumber who only charged me $175 and literary took less than an hour to replace the damaged part. ***Highly not recommended*** read more

We have worked with many different plumbers and so happy that we found Philco plumbing. Kind, thorough and prompt service. Would definitely recommend. read more

Very quick and responsive. Alex arranged repair of our toilet in a very professional manner.

Responded straightaway to my request and was able to replace a broken water heater within a few hours. Great communication, and despite some unseen twists and turns, did a great job. Recommended. read more

They're professional. Yes, showed up with masks on time. Great Job with reasonable price. I really recommend them.

Phil was able to diagnosis the issues with my heating systems and promptly addressed them. He arrived on time, was very professional and extremely knowledgeable. He made sure that all three boilers were working properly even though the initial service call was for only two boilers that were not operating. He took the time to answer any questions I had and explained how the system works. He systematically tested each component of the heating system until he was able to isolate and address the issue. He did not try to sell me something that I did not need, which I greatly appreciated. If you need an honest, experienced and extremely competitively priced plumbing and heating professional, John is your guy! I know I will not be calling anyone else for ANY of my plumbing and heating needs! read more

Amazing service from Philco, Alex was prompt in answering my request on Yelp. Within 15 minutes, he was able to provide an estimate after we spoke about the work. Alex and his team arrived on time, did the job well, we added a couple of items on top of the initial request and they accommodated. This was in August 2020 (phase 4 of Covid-19 in NYC), they maintained proper precautions, wore masks, maintained social distancing. I highly recommend Philco! read more

Pleasant and professional over the phone and in person. Quick and thorough! Excellent, honest service at a very reasonable price! Family owned and operated. I will definitely be calling them again and recommending them to everyone I know! read more

These guys are the best. Alec and his partner quickly got back to me after I sent my inquiry. They were very communicative and friendly throughout the entire process. When they arrived they honestly diagnosed the issue immediately, gave me a fair quote and got to work. My toilet was leaking and they fixed what needed to be fixed without upselling me. They worked in good faith and for that reason alone we'll be using them again for all our plumbing needs. read more

I called these guys first thin in the morning. All sounded goo and the guy promised someone would be at my building in an hour and a half. I called back two hours later and her said he was working on getting a guy out to me and he'd call back with an ETA. I called back at 3:00 to find out what to expect and could only get voicemail which was not returned. So my impression of Philco is that they are utterly unreliable and you should not waste your time calling them. Get someone who will actually show up instead. I really don't understand why you can't give zero stars on these things. It's not that they even did a bad job, it's that they didn't do anything and jerked me around so that I lost a day of work for no reason at all. read more

Provided good service. Granted they had to come back to fix more leaks after install of a new pipe but the owners are diligent and came back to fix any problems I had hassle free! read more

Had a leak under our kitchen sink on a weekend and put a request out on Yelp. Philco was the first to respond (by far) and Alec called and walked me through options. He wasn't pushy, and didn't commit to a quote upfront without looking at the situation live which I felt was fair. I had other quotes come through much later from other plumbing services, which ended up being higher than what Alec ended up charging. He was courteous, clear and honest about what he saw, and identified another problem area that clearly needed fixing also. The issue was fixed quickly and professionally at a reasonable cost. I would use Philco again. read more

Philco was so quick to respond when we discovered a leak in our sink pipes. Alec was very professional and friendly. Would definitely recommend. read more

Alex was very responsive and did a great job with my boiler service. I will use again.

I've been using Philco for a while now. Their service is very professional and they get the job done promptly. Replaced my water heater in just a few hours. Highly recommend them. read more

The company ripped me of for an unfinished job and kept it off their records. The job was to disconnect my washer and the gas dryer, take the appliances out of the closet, open the washer's cover so that I could unlock the washer's door from the inside, close the cover, put and reconnect everything back. The company is held by a father and his son. The father came with his assistant, spent 40 mins, forgot or didn't bother to reconnect the vent pipe and charged me $550 (!!!) payable directly to the company's owner via Zelle. The next day the son couldn't even find the invoice for the job and claimed it was done by another company. Then how come my payment went to a person who's listed as the company's CEO? When I mentioned the disconnected vent pipe, the son says it could've been accidently broken. What a coincidence it got broken within a single day! Of course, it was also my fault that I agreed to pay that much without shopping around first as I later found out the job should've cost $300 max. read more

My experience with Philco plumbing was terrible - the father is interested in charging you maximum fees for a shoddy, minimal fix. We called Philco to fix a leaking bathroom sink issue. He told us a small pipe had to be replaced and charged $200 for maybe 10 min of work. The sink started leaking again 2 weeks later so we called them back. The son was fantastic and told us the problem was the bigger pipe under the sink which was rusted and needed to be completely replaced and that he was going to have his father come with the new part and install it free of charge. The father came, told us that tape covering the pipe was the "adequate" fix, and refused to install the new pipe unless we paid, completely contradictory to what his son had said. Of course, the tape did not hold, and the leaking began again but I'd rather pay more for any other plumber rather than pay someone who knows the real fix but tries to do the most inexpensive, minimal work. read more

This has got to be the best plumber I have ever worked with. I have needed the services of plumbers many times, we were lucky to find Philco. Phil is is honest, straightforward, plain-speaking, on the level. His prices are fair and reasonable and he doesn't try to get more for each job. I highly recommend him. read more