Got a bit over-ambitious with a pipe cutter trying to retrofit a new spout onto my shower. Brandon and his team got to my apartment within 24 hours and worked up a quick solution to get things working. Highly recommend! read more

Jay and his crew were awesome - highly recommend! The company I work for needed a new sink installed in our office (there was no sink prior) and we could not be more happy with the results! Jay was super communicative - not a given for contractors - and always replied to our questions promptly. Jay ensured he made several on site visits prior to the work being done - once for the consultation and then once again with the crew that would do the work. Jay and his crew are very knowledgable, kind and efficient - even working with us around our busy schedule. Thank you Jay n crew!!! read more

Jay was able to squeeze us in on short notice and fix our sink leak fast (and for a reasonable price). Very friendly and professional, will be calling this team again for future plumbing needs, highly recommend! read more

My restaurant group has been using Friedman & Son plumbing for over a decade. The best in the business. Prompt, responsive, professional and can handle any situation. They have saved our a$$es on too many occasions. Highly recommend. read more

Great Service! Irwin Friedman & Sons was a pleasure to work with. My husband and I called them for a cracked pipe under our kitchen sink. They were responsive, professional, and got the job done quickly. Highly recommend! read more

The team was the best. Explained and walked me through all the issues. Fixed the problem quickly. Best service I've experienced in the city.

Very prompt response and able to squeeze us in quickly. Very friendly and kind, did a fast job fixing our leaky kitchen sink.

Amazing customer service! Jay really helped me out as a new client in desperate need of an urgent repair. He took his time to explain what needed to be replaced and why. I would recommend this company to anyone looking for plumbing and heating services! read more

Our 8 unit condo in Brooklyn has used Irwin Friedman & Son for several jobs over the years, and they've been pretty good. But we paid them a significant fee to do our sprinkler inspections and they haven't done the inspections they were contracted to do. Additionally, the city fined our building $5000 for the missing paperwork from a gas inspection they did. We contacted Friedman & Sons many times via phone, text and email -- and they have given us the run-around for many weeks, and have taken no actions to remedy this situation. We talked to another Condo Board in the neighborhood who uses them, and they had the same experience: did not receive the inspection services they paid for, received hefty fines from the city, Friedman & Son dodged contact and didn't remedy the situation. Be warned to NOT use them for inspection services - they are negligent. I'm wondering if anyone else has had similar experiences! read more

This company (owner Brandon) flaked out on my job. After he said he could do the job, and I sent him the name of the toilet I wanted him to install, he never replied back to my emails. I asked him no less than 6 times to answer if he was still interested in doing my job. I know life happens, but at least he could have said "Sorry, I'm too busy". Also, if you need a COI for your job, good luck getting a response back from them. I thought I was being nice to wait for his answer, but not responding is just unprofessional. Don't waste your time. read more

Do not hesitate to call Friedman & Son. They came through for us flawlessly in two very different plumbing crises. In the first, our waste pipe backed up over a 4th of July long weekend. Jay (the senior) had someone there right away to solve the problem. Later, as we were selling the house, we discovered that decades ago a plumber had not closed a permit. Although all of our systems worked perfectly, there have been code changes. As you might guess, there is a never-ending mess of red tape when dealing with the NYC Dept of Buildings. The Friedmans did the work expertly and saw us through the updates and multiple inspections. Jay and Brandon, his son, are smart, great guys, and always responsive, pleasant and knowledgeable. If we were still in the city I'd hire them again in a nano-second, for a reno or repairs. You can't do better! read more

Agree with Dan J. Had an even worse experience. They do poor-quality work and the owner is extremely immature. read more

I don't need a plumber that often but when I do I always call Irwin Friedman and Sons. They are an established Brooklyn firm for over 100 years. They are reliable and prompt and do a terrific job. I highly recommend them. read more

Great experience. Responded right away to my text about a leaking waste water pipe under my tenant's sink and showed up next day, first thing in the morning. Results & reliability...hard to find these days...highly recommended! read more

I could write a longer review, but why? Our contractor, who has been in the business for 40+ years and who started as plumber's helper, called us over after the plumbing for the kitchen sink was done. "See this? This is a Picasso." For our full, 3-storey gut reno, the pricing was mid-range. As per our contractor, the work is as good, if not better, than the higher-priced plumbers. I don't know how they are for small plumbing jobs, but based on my experience, would trust them 100%. I DO know how they are for large, reno jobs. Picasso. read more

Called ~9am and chatted with very pleasant owner, Mr. Friedman. Was assured someone would come by "in the afternoon" and crew arrived by 2:30pm, with a 30-minute warning. Very courteous, professional guys who were very thorough, resolved the problem and triple-checked their work. This is a local, family-owned business. Ye renters who have not had to deal with plumbing issues be warned - plumbing is expensive! Do not misuse your toilets thinking "oh whatever", you will pay for your mistakes later. 10/10 would call work with Friedman Irwin & Son again. read more

I called them, thinking since it was a Friday they probably wouldn't be able to come on the same day. Needless to say they proved me wrong. I Loved that they showed up in a mask. That speaks tons about how that care about their customers. They were very professional and finished the repair in no time. Very recommendable! read more

I had a gas leak in my stove and I was able to get an appointment pretty quickly. Brandon came and repaired the leak. He was efficient and reliable. He came back to replace the diverter in my bathtub. He was on time and everything was done in 30 minutes. Highly recommend them for all your plumbing needs. They are a family owned business and very knowledgeable. read more

A great local business with a reliable and highly responsive team. Would recommend them for use in your home or business as they are our go to team for both. Had a plumbing issue that needed quick attention and they made it a priority to get to us as quick as they could. Thankful to have them in the neighborhood! read more

We've had a ton of plumbing issues in our apartment and Irwin Friedman & Son have fixed them all without an issue. They have fixed our tub, a kitchen faucet, a heating pipe leak and bleed our heating system. The best part is they PICK UP THE PHONE and when they say they are going to be there, they show up on time. I've dealt with 4 different plumbers at IF&S and all of them have been super friendly and nice. We noticed a leak in our kitchen and called them after hours, they picked up the phone and were here in 20 minutes. I was shocked. I can't recommend these guys enough. read more

Brandon Friedman has been very responsive and worked with my need every steps. He is knowledgeable and prompt to fix my bathroom fixtures, replacing gas washer/ dryer unit and water heater. He has been great to work with. I would recommend him to anyone who needs skillful plumber to whatever your need. read more

My boiler had a long standing series of issues. Made a call hellbent on getting a new boiler to solve all my problems. Brandon walked me through why it may be better to keep what I have and save money. The guys came out did a full inspection, did a full inspection and talked me through all the things wrong and how to correct them. After they finished they cleaned up the boiler room and tested every single radiator in the house to make sure the system was working. This helped identify one issue that I didn't even know about and the corrected it. Needless to say - this was a call worth making and I would call Friedman back at any time and also recommend them. After the job was done, they called back a few days later to make sure everything was still working fine and no issues were noticed with the system. read more

These guys are the best! They were very quick to respond, and above all honest and reliable. Fixed our heating and hot water issues with a minimum of fuss in no time and for very reasonable prices. What more could you ask for in a plumbing service or any service for that matter? Highly recommend! read more

HONESTY MATTERS! If you are looking for an honest plumber, Jay Friedman is your guy. Besides being friendly and knowledgeable, Jay does not use scare tactics into having you purchase more services than you need. He truly is a hardworking plumber from a 4th generation of plumbers in his family. I highly recommend and will definitely use his services again. Thanks so much Jay! read more

Did the job. No surprises on the price. Worked in the time frame promised. A bit pricey but they are a solid outfit.

I've contacted these guys twice and they could have been more professional in both circumstances. First, was a broken shower handle and when they arrived they insisted they would have to leave and drive around multiple boroughs at $150/hr to search in person for the part (starting in the Bronx, I'm in Williamsburg). I had to call the owner and spend time explaining that you can use "the internet" to find parts much quicker. The project took a month or so w/ multiple visits to ultimately fix which is understandable. I paid in person, got receipt, etc. Then I received a somewhat unpleasant collection call a couple months later saying they needed their money. When I told the owner it was paid in person, he said he would didn't think so but would check and I never heard back. Yesterday, there was a pretty serious flood in the apartment upstairs that flooded my bathroom. The upstairs guy and I tried these folks again, they were supposed to come between 2 and 4 yesterday, then today at 9am and never showed. The other reviews sound great and I'm assuming other people had positive experiences, wish I could say the same. read more

Fantastic, speedy, friendly, affordable, and extremely pleasant and professional. Brandon took pride and care in assessing our electric water heater issue and the problem was solved within one business day without any interruption to our work. Hugely recommended. read more

Have used IF&S twice now and they have done a nice work. They had to contend with some challenges with both jobs but they persevered to complete the task even if it meant coming back to resolve! read more

Super accommodating, onsite in a few hours and SUPERB JOB! This is a fantastic group of plumbers and a wonderful group to work with. Superior work and really great people to work with. I contacted them and within hours, they had my building strict insurance requirements met, they and were onsite doing work... I was in such a pinch with a newly constructed kitchen. We had a complicated setup, and they had everything up and running in our kitchen in a few hours. The owner, Jay, called me a few times to check in and see that everything was running well and to confirm the schedule. The office manager Howard was super friendly and helpful. The two technicians that came onsite were VERY professional, friendly and did fantastic work. read more

Brandon and Jay were super helpful and quick! They looked at the photos I'd taken of what I thought was a leaking boiler and walked me through an easy fix over the phone! Will definitely reach out to them for future plumbing issues! read more

When it comes to plumbers not many people are excited to deal with them, Myself on the other hand have had the pleasure of working with Irwin Friedman & Son multiple times on various projects and it's as simple as this, THEY ARE THE BEST IN BUSINESS. Twice I have called them was to do gas work at one of my concrete production facilities in Queens, they came and worked closely with Con-Edison to resolve all of my gas leaks and assisted in attaining the proper permits to do so. I called and they showed up an hour later, they literally dropped everything and came running to assist me. When most people hear Con-Ed is involved they go running the opposite way, Jay and Brandon took on these projects head first with out blinking an eye. The second time I dealt with them was on a much smaller level, another gas leak, however this time at my home. Jay and Brandon came running AGAIN and made sure everything was repaired and tested properly. Jay and Brandon along with their team of trained professionals go above and beyond the call of duty no matter how big or small the job is. I would recommend them to anyone and everyone, however their name and company history speaks for itself, not many companies have been in business for almost 100 years. Thanks for everything Jay and Brandon, I look forward to working together for many years to come. read more

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I've used three plumbers in Williamsburg, based upon reviews from Yelp and Google. Of those three, Irwin Friedman's was the best and they are now my go to plumber. They checked all the boxes: Price: They fixed and replaced a leaky pipe for less than another charged me to unclog a drain. Speed: I would call them and they'd be there the next morning. Quality: This is the most important. They fixed problems that I didn't think were fixable. Pipes, clogs, they took care of those, which I would expect. But, once, I had standing water in the dishwasher. He took the dishwasher out, and found a piece of plastic in the motor. Took that out, and it worked like a charm! Even he was surprised that they could fix it. read more

These plumbers are not just plumbers, they are nice people. I have used them for huge factory installations, and tiny leak problems created by others Every time they come, they are prompt, work clean, and courteous. Ive had emergencies, and plenty of non emergencies. They handle them both appropriately. I never met Irwin, but Jay (father) and Brandon (son) make a terrific team! read more

I was very pleased with how quickly they were able to come to my home today - about two hours after I called to make an appointment. When it comes to water issues, time is always of the essence and I have never had a plumber show up so quickly. The plumbers were extremely professional and friendly and fixed my broken sump pump in less than thirty minutes. They were also able to explain to me exactly what the issue was. I would be glad to use Irwin Friedman & Sons any time I need a plumber from here on out. read more

Jay and Brandon were absolutely amazing with their professionalism and response time, right from when I initially reached out all the way till the job was complete. Not only was this all done in the days leading up to Thanksgiving but they were also very accommodating with all the rules my building has regarding working with contractors, especially during COVID. Their team installed our new faucet quickly and smoothly. Would highly recommend this guys and will definitely be using them again. read more

Called and left a message and Jay called back within a few hours. He was super helpful troubleshooting my issue, and didn't try to oversell. In fact, he made some suggestions for me to do instead of having him come out. Really appreciate it, and would recommend to anyone. read more

During a rain storm my basement bathroom tub started filling up with dark water. Called these guys and they did come out same night and charged what they said which was an emergency snaking of the sewer line for $750. The plumber who came out said that would fix it and said there was a 30 day warranty. Gave him a tip. 32 days later hurricane Henri hit and our basement flooded. I called Brandon to try to honor their warranty since how am I supposed to know when another storm would hit and clearly snaking didn't fix the issue. I even asked if a plumber would just come out and camera inspect the pipe and I would pay the cost. He said he'd call me back and never did. I found another plumber who figured out that my sump pump was broken. Basically snaking the line did nothing. If your plumber had inspected everything and not jump to snaking the line, it would've saved me $10k in repairing my basement. read more

Very responsive and went out of their way to ensure proper parts in a good timeframe. Although there were a couple of hiccups in our part delivery (due to manufacturer error), Brandon communicated every step of the process to us and worked with us very well. read more

I actually never right reviews, but Brandon is really great. He is so responsive (texts directly with you whenever!), so reliable (actually even arrived a bit early one of the times), and you don't feel like someone is hustling you. He even told me to pay the invoice after I ran my dishwasher myself. You feel like you've known eachother forever. read more

Very friendly family business. They were able to come same day in a pinch and followed up after fixing my heater to make sure we were satisfied with service. read more