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    JP Diagnostics

    4.4 (37 reviews)
    Closed 9:00 am - 5:00 pm

    Services - JP Diagnostics

    Moisture control inspection

    Moisture control repair

    Plumbing inspection

    2 More Services

    Pool inspection

    Waterproofing inspection

    JP Diagnostics Photos

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    Recommended Reviews - JP Diagnostics

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    Text to Jarrod you can see he read the text and did not respond with a text or call.

    I used JP Diagnostics on 3/17 and followed Jarrod's recommendations used a contractor he recommended. Some leaks were repaired others still leak. The contractor followed Jarrod's recommendations and when they didn't work he blamed the contractor. Which means if Jarrod gets it wrong he will never be accountable and you will continue to spend money on repairs that you may not have needed in the first place. Jarrod was suppose to set up a meeting between the 3 of us and it never happened. I worked with the contractor myself and Jarrod walked away and stopped taking my calls on 3/28/18 with another year left on his warranty. Jarrod's service's are a waste of time and money take your chances just using a waterproofing contractor. Response to Jarrod's post. You did not recommend what you posted. I have your report you did not recommend removing all the bricks and waterproofing the substrate the only thing you recommended was repointing or using a sealer after your other recommendations failed. I would love to see the emails you are speaking about with this new recommendation. I don't care how many text you get if someone's spending their money on your services you need to respond I had another year left on your warranty and not responding is unprofessional. I posted this 3.5 years later and now you respond 3.5 years later. Look at Sarah M and Jose R reviews he did the same thing to me. It looks like the only way to get a response is to write a review because Jarrod doesn't respond to text or calls. DON'T WASTE YOUR MONEY ON THIS BUSINESS.

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    5 years ago

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    2 months ago

    Buy a thermal gun and save your money. Not much else to say. That is what they use so why not just buy on Amazon

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    Ask the Community - JP Diagnostics

    Review Highlights - JP Diagnostics

    Jarrod of JP's biggest asset above a thorough, complete and thoughtful report,  is that he is a decent human being.

    Mentioned in 25 reviews

    Read more highlights

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    Deluxe Pool Services - Deluxe Pool Services

    Deluxe Pool Services

    (10 reviews)

    My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

    ***STAY AWAY*** Zero problems until we used this company…read more Requested basic chemical maintenance & install new part to our filter. Had to call them to come back 4 more times to fix things they botched every time they were here. Nobody spoke English. Never on time. No call & no show twice after agreeing on a set schedule. Lost money using this company. We've since switched to a real company & had amazing service & zero issues! If you want a clueless company who can't take care of a puddle, is non responsive & completely incompetent- these fools are for you!!! Only competent person in that whole company was the receptionist, 10/10. The rest of the company doesn't even deserve one star.

    The Spa Valet

    The Spa Valet

    (8 reviews)

    Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

    I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

    JP Diagnostics - plumbing - Updated May 2026

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