Called for a damaged basement pipe which caused massive flooding. They came within an hour and were…read moreprofessional, friendly and got the job done...Also the office manager of Werber, Maria, is the best in understanding the problem and arranging for the appointment...THEY ARE THE BEST in NYC...Thanks Werber.

As a customer of over 30 years I can truly recommend Werber Plumbing for the excellent service they…read moreprovide. They are always reliable and they always fix the problem. They are always willing to listen to your concerns and they care about you as a customer. And they're local!

I can't say enough good things about Jimmy and his team. This was my first time dealing with a…read morewater main break outside of my house and the DEP gave me a 3 day notice to fix it. I called 5 different companies for quotes (Alex Figliolia Water & Sewer, Liberty Water & Sewer, etc) and Jimmy gave us the best price. He came the same day I called to do an inspection and was able to come at 8am the next day to do the job. The 3 men doing the work were very nice and worked diligently on a hot day. I'm so grateful a friend referred us to Jimmy and highly recommend Subsurface. They're good people doing great work at unbeatable rates.

Pullini Subsurface Water Main and Sewer…read more As good an experience as a sewer line replacement can get. Their team from estimator to foreman, crew to pavers were polite, responsive and true professionals.. rare commodities in the service industries. I would recommend them without hesitation. Special kudos to Mohammed (&crew) and Jimmy.

Called Island Sewer for a clog under my sink - brought snake in and was done within 10 minutes -…read more$250 later!! I think the price is excessive for 10 minutes!! Sad part is the guys were very nice but the price is ridiculous for what was done!!

Called them for a bathtub clog. They came within two hours and got the job done within 5 minutes…read more Super friendly technician. Would definitely call again in the future for any problems. Thank you

Five years ago when I had a sewer back up in the evening in my then only year old condo with which…read morewhose plumbing I was both unfamiliar and unskilled, I asked a neighbor in that then condo for a recommend and he immediately said to call Shane of Ajax. To this day I am still impressed, thankful, and obligated to Shane's and his assistant's immense crazy hard work coming on such short notice for emergency work thus a grateful review finally, years later. Shane arrived promptly within the stated window and since it was an emergency sewer backup, I had to urgently skip niceities and pointed to the problem which was a messy bathroom overflowing and Shane immediately in turn told his assistant to get the plumber's snake/auger while he simultaneously started removing the toilet altogether which was cutting the caulk to the ground, removing the 2 bolts, prying it off the wax seat, removing the plumbing connection inside, and lifting the whole thing off which in the rush and adrenaline seemed to be in 1 fell swoop. The assistant was quick to wheel up the very heavy (220lbs?) auger which they immediately sent down the exposed drain and about 15ft in, they encountered the blockage which he efficiently worked with the snake and I must note all of this was in rather dirty conditions with the backed up water. Shane was so quick, professional, and in control of what seemed like a house-ending event as to put us at ease. The sheer speed and expertise are priceless and he charged us the straight emergency rate (I think $200/h for both) but that was far far below all other vendors who are 2x-5x more but I'd happily given him 5x because of his sheer skill. To this day, I simply can't thank Shane and his assistant (shame I don't recall his name) enough and wanted all here to know of their heart and skill in emergency plumbing.

Great technician. Efficient. Good value. I do think the office staff is overwhelmed. Maybe one…read moremore person answering phones. Had to call back to double check that someone was coming etc. We had called the night before. But I cannot complain about how nice they are or professional, etc. Good operation.

Multiple issues encountered with a small service. Price charged was not transparent and not…read morejustified. Charged for multiple visits and multiple hours work even though whole job required about about 1 hour. Did sloppy work and the reason we I got on a crooked pipe (open and visible radiator pipe is poorly installed and crooked) and the response I got was "crooked pipes are within my margin". Oh and to top it off- the repair person threw a tantrum.

These guys are my HEROES! We had a leak in our bathroom ceiling. We initially called another…read moreplumbing company because they had done work in the apartment upstairs, but the other plumbers were here for two hours and didn't figure it out. Then a few days later the leak happened again. HLAD was here for 10 minutes and found the leak from upstairs. Their service is expensive, but they are worth EVERY penny. I will never use another plumber. Thank you HLAD! They are so good at what they do.

Joe the Plumber is wonderful. I called and spoke to a live person who took my information down and…read morereturned my call within minutes to book an appointment for the same day. The plumbers arrived at the exact time and called me with all updates. Once they arrived, they were able to address and correct the issue. The value of service is well worth it. They were honest and made all corrections. I been using Joe the plumber for my water utility and now my gas utility. Thank you so much.

After a long and frustrating search for a co-op-compliant plumber in Brooklyn, I finally found Joe…read moreThe Plumber and they were definitely worth the effort. I needed multiple plumbing issues addressed in a Sheepshead Bay co-op: * replacement kitchen faucet installation * correction/replacement of under-sink piping (brass trap & waste bends) in bathroom and kitchen * shower trim/valve compatibility work Unlike several other plumbers I contacted, Joe was fully prepared to handle co-op requirements, including providing a COI (Certificate of Insurance) with the necessary coverage levels. If you live in a NYC co-op, you already know how huge that is! A few things I especially appreciated: * They stayed within their original estimated range (~$1900-2400), even though the project required a second visit after we discovered my older Kohler valve needed a retrofit adapter that no longer ships with current trim kits. * Communication was responsive and straightforward. * They clearly knew their way around older NYC plumbing situations and co-op logistics. * They accommodated the work during boiler/heating season (October), when many plumbers were either fully booked or unwilling to deal with co-op paperwork at all. One useful lesson for other co-op owners: if possible, bundle multiple plumbing issues into one project. The insurance/admin overhead for co-op work is real, and combining repairs makes the job much more practical for everyone involved. The final result was clean, professional work, updated piping, and fixtures that finally feel stable and correctly installed after years of patchwork fixes and contractor weirdness. Would absolutely use them again!

Cannot praise him enough!! Saved my dining room from an upstairs leak. Came super fast. Very…read morereasonable price wise. Excellent work and really personable guy. What more could you ask for?? Hopefully won't have to but would definitely call again.

I Would highly recommend Lu's services to anyone in need of a respectful and honest plumber. The…read moreguys came were very respectful even found another hazard that would have gone unnoticed if I didn't have them come in the first place!! They will be replacing all my radiators for the winter, thank you guys again, godbless you and the crew

I've reached out a few times to Sessa Plumbing in the past without success…read more Also, it's worth noting that the former owner of Sessa plumbing has a different address and business name "Robert Sessa Plumbing." The website states he's a "Licensed Master Plumber since 1978 and the founder and original owner of Sessa Plumbing & Heating, (NO LONGER AFFILIATED)" Mystery solved. There are 2 separate entities- 1) Sessa Plumbing and 2) Robert Sessa Plumbing. FYI - Robert Sessa Plumbing has a You Tube channel that's pretty good - if you're interested in learning about plumbing suggest checking out some of his videos. It's a good idea to have some basic knowledge on this topic - especially when you're doing maintenance & repairs - helps to make better decisions.

Sessa did extensive work on our basement. The owner and his team were prompt, communicative, and…read moreextremely diligent. He had a direct line of communication with our contractor, which was our biggest concern as our contractor was adamant about using his plumber. Getting a hold of him was easy. This was probably one of the biggest jobs we have done in the house and it was the most seamless. Glad we went local, glad we went Sessa.