Pros- open 24/7 Cons- pharmacy always seems to be…read moreunderstaffed. I dread walking in there to see all the seats being taken and everyone looks frustrated like they've been waiting half an hour. Staff goes back and forth from front to drive thru. Doesn't seem like there's a dedicated person just helping drive they customers. I would probably return here since it's the closest Walgreens to me.

I have to constantly call and ask if my pain medication is ready. There is every excuse you can…read morethink of why it is not ready. I ask if they could make sure my pain medication is marked so I can get it every month and do not have to start taking less medication the week before because it is never ready on time. Tonight I was told it was not ready. I told the pharmacist that I called in this afternoon and was told it would be ready in two hours. When I got there the pharmacist did not want to look in the vault. I told him it was there and he finally went and got it. Totally uncalled for. I will be changing pharmacies.

My neighborhood CVS…read more I've never had any major problems with them. Great customer service and its easy to get in and out. Also, I loved their Christmas decorations last year. They had black Santas throughout the store. Very inclusive, very nicely decorated. The pharmacy is 24 hours which is most helpful. Not sure why the rating is so low but this CVS is my go-to.

Bringing my wife to get some medications after an Urgent Care visit and the (female African?)…read morepharmacist is the most rude and unprofessional person we've ever had to deal with. She said something over the intercom and we had no idea what she said, so my wife walked over to see if she was calling her. RIDE pharmacist said, "IT'S NOT READY; I'm calling the manager...not you!" My wife replied, "Sorry, I didn't hear what you raise so wanted to make sure." Her RIDE reply, "I told you that it isn't ready yet. I said 20 minutes!" I don't care if this place is open 24 hours, I will never shop here again!!

If I could give zero stars, I would…read more This pharmacy has been consistently disorganized for years. I stopped using them a long time ago, but my doctor's office accidentally sent a prescription here, so unfortunately I had to deal with them again. When I arrived, they told me they never received the prescription, so I had to call my doctor's office. They confirmed it had, in fact, been sent. It was in their in box that they never checked. This was after waiting in line for about 20 minutes. First, I was told it would take an hour. Then they changed that to a "guaranteed" time of 1 hour and 45 minutes. I went home and called before making the trip back. After being on hold for quite a while, I was told it still wasn't ready. When I asked if the guaranteed time was when I could realistically expect it to be filled, I was told no it would probably be another 45 minutes beyond that. So the timeline went from 1 hour, to a guaranteed 1 hour 45 minutes, to "realistically" closer to 9:15 p.m. If the guaranteed time doesn't actually mean anything, why give it? To make matters worse, I try to run errands during the day for safety reasons. Having to make multiple unnecessary trips because of poor communication is frustrating and inconvenient. This experience reminded me exactly why I stopped using this pharmacy in the first place.

Lazy, incompetent, rude, 10/10 suggest send your medication to cvs or heb…read more Their 3 hour lunch is more important than getting medicine to people in need.

What a great pharmacy. I went there on my dentists recommendation, and I must say - I am…read moreconsidering moving all the rest of my scripts there. Miss Dolly was a total pleasure!

Dolly always goes the extra mile to help with prescriptions. The best part of working with her is…read morethat she treats you not just as a number on a prescription, but as a valued customer and a friend.

This is by far the most frustrating pharmacy experience I've ever had. For two consecutive days,…read moreI've called repeatedly, only for someone to answer the phone and immediately put me on hold without saying a single word. No greeting, no acknowledgment--just silence and hold music. Sometimes it rings again, they pick up, and do the exact same thing. This is a pharmacy, not a casual retail store. People are calling because they need their prescriptions, and being treated like this is unacceptable and extremely unprofessional. If the staff doesn't want to be there, they should find another job and let someone who actually cares do the work. Ignoring patients and wasting their time is rude, disrespectful, and honestly concerning when it comes to healthcare. I would not recommend this pharmacy to anyone.

I had a very disappointing experience with this Walgreens pharmacy while trying to pick up a…read moreprescription for my daughters. From Saturday through Monday, I came in repeatedly and was met with staff who were cold, nonchalant, and dismissive and acted as if they were robots. It truly felt like customers were treated as numbers rather than human beings. My children don't often get sick so this experience was especially upsetting, and the lack of compassion from most of the staff was alarming. I was fully ready to write a terrible review and move all of our family's prescriptions to CVS because the treatment I witnessed and personally received was completely unacceptable. However, everything changed because of one African American staff member this angle name was D'Anna. She overheard my interaction with another employee and immediately stepped in with empathy and urgency. She went above and beyond to try to accommodate my needs, even attempting to arrange free delivery of my daughters medication after clearly seeing that I had two toddlers under the age of 4 and being pregnant (in my 7th month). Her kindness, professionalism, and genuine care completely shifted the experience. If it were not for D'Anna, I would have stopped using this pharmacy altogether. She is the only reason I am giving this location any credit at all. Walgreens should take a serious look at how customers are being treated and recognize employees like D'Anna who actually embody compassion and excellence customer service!

I like the way they combine the drive-through and in-store line (meaning alternate who they are…read moreserving), when they have less workers. The drive through employees are nice and the pharmacists seem to really care. I have only had slow people a few times and it is not because they are goofing off. It is because they have to do a lot behind the scenes for some medications.

I am extremely disappointed with the service I received from Greta Adams, a practitioner at…read moreMinuteClinic. I scheduled my daughter's appointment four days in advance for 2:30 PM. Despite having a scheduled appointment, we were not seen until 4:15 PM--an exact wait time of 1 hour and 45 minutes past the scheduled appointment time. To add to the frustration, another patient in the waiting room had a 3:10 PM appointment and was also still waiting to be seen. During this time, Greta spent approximately 40 minutes laughing and chatting with another patient while multiple patients remained in the waiting area. When I respectfully addressed the excessive wait time, I was met with a nasty and dismissive attitude rather than professionalism or an explanation. What made the situation even more frustrating was that, after the patient before me left, it appeared that my daughter and I were next in the queue. However, Greta attempted to call another patient ahead of us and stated that someone else was before us, despite the check-in screen indicating otherwise. The individual she referenced appeared last in the queue and was not even present at the time. My preteen daughter was there for a physical--the same type of physical I brought her to this location for last year. I was then told that the protocol had changed and that Greta could not complete my daughter's physical without a specific school form being completely filled out. The practitioner who completed my daughter's physical last year did not require this form, so this was frustrating and unexpected. Throughout our interaction, Greta also repeatedly vented to both me and my preteen daughter about working alone on a Saturday and not receiving a lunch break. While I understand that staffing challenges and working conditions can be difficult, it is inappropriate to place those frustrations on patients, especially in front of a child. Those concerns should be addressed with management--not repeatedly discussed with patients who are simply there to receive care. I understand that healthcare professionals can have busy and stressful days, and I am sympathetic to being short-staffed. However, patients should still be treated with courtesy, honesty, professionalism, and respect. More importantly, MinuteClinic's appointment scheduling and patient queue process need to be seriously reviewed. If patients can schedule appointments days in advance and still wait nearly two hours to be seen, while the order of patients being called does not appear to match the queue displayed on the screen, there is clearly an issue that needs to be addressed. Overall, this was an extremely unprofessional experience. I hope MinuteClinic management takes this complaint seriously and reviews both the conduct displayed during this visit and the appointment/check-in process at this location.

One of the best pharmacies I've ever patronized! Wonderful customer services and family owned.read more

Amazing customer service! I have transferred everything to Script Source for my entire family.read more

I always get horrible cell phone service in the store or none at all. So I always forget to review…read more I'm usually getting my mom's Rx from here and usually use the drive thru. They almost always have what I'm looking for aside from the Rx. However, I always seem to roam around looking for my stuff. Shouldn't I have already memorized the aisles??!! Lol!!! The employees are always helpful and kind. Sometimes when it's not so busy, they will be restocking. Please call out to them instead of just waiting. It's ok. :) Don't get suckered in that holiday aisle!!! Any holiday!! Oh I have used their app to order photos and man, they were fast!!! Like a couple of hours!!! You go in, pay and pick them up. There is a Redbox with two units also. It's just outside the doors. Parking is always open. This Walgreens does close. The only 24 one with a 24hr pharmacy is on 518 & Hughes. FYI.

of course ppl are sick / I'm checking out and using the pin…read morepad after another sick patient asked for hand sanitizer and she said they don't have sanitizer for patient use only for themselves !!!! that should be mandatory on the counter at the pharmacy

This is by far the worst pharmacy known to mankind. I'm planning on switching my pharmacy right…read moreafter I write this review. I usually have one prescription to pick up from here and would usually go through the drive-through to pick it up, but even at the drive-through, you will be waiting ten million years for them to process one vehicle to move onto the next. What really pisses me off is the fact that I called in to refill my pharmacy yesterday and was told that the pharmacy needed to reorder more medications because they had run out and were told that they didn't have any emergency doses available. I was told that I would receive a call indicating once the medications had been received. Guess what?! At noon, I haven't received any calls, texts, or emails from Walgreens Pharmacy. Meaning, I missed two doses of life-threatening medications. Of course, I called the pharmacy to verify and spoke with the head pharmacist and she acted like she didn't know anything. Just pathetic. A pharmacist with years of schooling and she doesn't even know what's going on. She told me that my prescription was ready to be picked up by Saturday. I asked why wasn't I notified, and all she could say was, "I'm sorry, it is ready now". There's a lot of miscommunication and incoherence taking place at this pharmacy. I hate it and will not lose my life because of their carelessness.

The Pharmacy is section is fucked up at all locations but this one they just don't care at all. The…read moreapp doesn't even sync with their network. You won't ever get prescription that way. Some one at this pharmacy said they would fill my prescription in 15 min. I come back in 15. "Oh sorry I got busy and forgot" Oh yeah they don't give you half medicine they fill in the prescription when it doesn't say partial.. BUT ITs MY FAULT. Fuck em